Question posted by vancedonna on August 16th, 2011

When Making A Video Call On Skype,i Can See The Person On Other End

HOW CAN I FIX AND GET MY VIDEO CALL BACK WITH MYSELF AND OTHER END SEEING EACH OTHER...HELP

Current Answers

Answer #1: Posted by answers on September 19th, 2011 3:09 AM
This answer was accepted by the poster of the original question.
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Please see this and follow the instructions and reboot. Please copy/paste the link below into the browser window of your choice:

 

support.skype.com/en-us/faq/FA10658/How-can-I-ensure-my-DirectX-and-graphics-drivers-are-working-correctly

 

If the above fails to resolve this issue, please do this:

 

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer ("What you use to view files with") do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explore enter:

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the beta version using the instructions below:

You can install the current beta release by doing this from the top of this page:

Get Skype -> Windows -> Choose the beta release.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, do you have all Windows updates and updates to any hardware devices by the manufacturers?

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  • Help for Skype - user guides, FAQs, customer support
    ...at the Skype Shop The contains devices and accessories that are designed to enhance your calling and video experience. An internet connection – built-in microphones and speakers, but you buy a headset... audio quality if you will get up and running with Skype. All you need to make video calls. Technical issues & Using Skype Overview What equipment do I need to work with Skype ...
  • How to call someone who's on Skype
    ... button. if you , click the call quality icon at the top of these beside them . (Remember - Turn video on Skype so it a video call window. If you don't hear the other person or they can't hear you 've got a webcam plugged in, click the green Video call button to make it 's free to call button.
  • Help for Skype - user guides, FAQs, customer support
    ...the web? What are having issues with the quality of your microphone, speakers, video, computer speed and internet connection. Click the "Check settings" Technical ...contact you are presence settings? button. You'll see if that improves your calls, try to turn off video and see the results on the TV? How do I ..." Video calls use a lot more bandwidth, so if you wish to...

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