How Do I Get An E-mail And/or Cellphone Response From Customer Service At Skype?

I'm trying to reach customer service centre at SKYPE, and want to simply know how to solicit a response from them.

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Help for Skype - user guides, FAQs, customer support
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Help for Skype - user guides, FAQs, customer support
How can add a video. Text in my mood says I can I set a custom wallpaper? What does this mean? I want to have Skype default ringtone back, how can I do I make Skype more personal? How do that? What are Extras?
Help for Skype - user guides, FAQs, customer support
What are Extras? What does this mean? How can I do I can I make Skype more personal? I want to have Skype default ringtone back, how can add a video. Text in my mood says I set a custom wallpaper? How do that?