Sharp XEA21S Support Question
Sharp XEA21S Support Question
Find answers below for this question about Sharp XEA21S - Thermal Fax Machine.Need a Sharp XEA21S manual? We have 1 online manual for this item!
Question posted by scrask on February 24th, 2014
How Do I Fix Error E32 On Cash Sharp Register Xe-a21s
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Current Answers
Answer #1: Posted by cashregisterguy on March 11th, 2014 1:49 AM
cashregisterguy
Member since:
August 28th, 2010 Points: 891,420
Member since:
August 28th, 2010 Points: 891,420
You need to sign on with your PIN number and the clerk button. If you have forgotten your PIN number, you can use the dealer manual to change the clerk programming. One of the users has it here:
http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A21S_programming_manual.html
Related Sharp XEA21S Manual Pages
Instruction Manual - Page 3
...register malfunctions, call 1-800-BE-SHARP for service -
SD logo is after initializing the cash register. Otherwise, distorted memory contents and malfunction of the SHARP Electronic Cash Register, Model XE-A21S. The water could cause the register to discoloration or deterioration of the register... could seep into the cash register before operating your machine in order to gain ...
Instruction Manual - Page 4
... BASIC SALES ENTRY ...14
1 Basic Sales Entry Example...14 2 Error Warning...15 3 Item Entries...16
Single item entries ...16 Repeat entries ...17 Multiplication entries ...17 Split pricing... entries ...18 Single item cash sale (SICS) entry ...19 4 Displaying Subtotal ...19 5 Finalization of Transaction ...19 Cash or check tendering...19 Cash or check sale that does not require tender ...
Instruction Manual - Page 5
...as CA key 40
4 Text programming...41
ADVANCED PROGRAMMING ...46
1 Register Number and Consecutive Number Programming 46
2 Electronic Journal (EJ) Programming ...format ...53
Online time out setting ...54
Thermal printer density ...54
Language selection...55
Training ... Case of a Power Failure ...70
2 In Case of Printer Error ...70
3 Cautions in Handling the Printer and Recording Paper 70...
Instruction Manual - Page 6
... thermal printer, therefore it does not require any type of the printer cover to remove. Take-up type)
Rear view
Printer cover Receipt paper
Keyboard
Power cord Mode switch
Drawer
Drawer lock
SD card slot (Refer to page 66.)
USB port
Use only the USB cable (manufactured by SHARP) supplied with the XE-A21S...
Instruction Manual - Page 8
...and ninth places at "2" and incremental with each repeat.
Machine state symbols
: Appears during programming.
: Appears when an error is detected.
: Appears when the subtotal is displayed or...type)
RCPT OFF
DC SHIFT NUMBER
Amount: Appears in the OP X/Z, REG,
or MGR mode.
When you have registered ten times, the display will show "0."(2 → 3 ..... 9 → 0 → 1 → ...
Instruction Manual - Page 13
...&TEXT 4 SALES Z REPORT 5 LOGO SETTING 6 RECEIPT ISSUE 7 WHAT IS P IN DISPLAY 8 WHAT IS ERROR 32 9 SD CARD COMMAND 10 INSTALL PC SOFTWARE
Printing guidance messages
G By referencing the help function.
11 This menu provides the list of the cash register. Printing the help menu
G Press the
key to print the help function.
Key...
Instruction Manual - Page 17
...installed even when the receipt state is voided (treated as a cash sale.
15 Please note when your manager.
Your register will turn the mode switch to the normal operation mode when any...by this function. This
key toggles the receipt printing status ON and OFF. When your register will enter into an error state accompanied with the receipt ON/OFF function in the MGR mode. l A &#...
Instruction Manual - Page 43
...41
• Foreign currency symbol 4 characters
By default, the single-size character is selected.
To program the word "SHARP" in double-size characters
: : : : : : 253
083
072
065
082
080
S
H
A
R
...selected, that is selected. To program the word "Clerk01" with the
key, the cash register will be entered (even if it .) Set the alphanumeric character code table on the...
Instruction Manual - Page 50
To utilize this function completely, the cash register is selected, the cash register will only be able to OFF. When "0" is programmed to receipt
printing and set "00000000" *ABCDEFGH
s
A
* Item:
Selection:
A
Always enter 0.
(Fixed position)
B
Always enter 0.
(Fixed position)
C
Temporary EJ printing during a transaction Disallow
Allow*
D
EJ printing and clearing EJ data when...
Instruction Manual - Page 54
... Add on Tax VAT
GST
Tax 3 method PST
VAT
- In case of ; In the cash register,
four kinds of tax can be set and each tax is arranged to program three PSTs,... Allow multiplication entry only*
Allow both of multiplication and split pricing
Always enter 0.
(Fixed position)
Always enter 0.
(Fixed position)
Tax printing when GST is VAT
Allow tax printing*
Disallow it
GST exempt printing...
Instruction Manual - Page 66
.... Programming data: With this function you can also save all necessary data in the cash register to the help section in the "Customer Support Tool". You can write all the ... SHARP's PC software "Customer Support Tool." You can also load the data edited with "Electronic Journal Print" into the cash register through an SD memory card.
You can manage this data on the cash register....
Instruction Manual - Page 67
...Replace it will be sure to format it correctly. The data stored in advance. Sharp is incorrect.
SD error code table
Display (Error code)
Error status and action
No SD memory card is full. Perform the interrupted operation again... the following SD memory cards. Delete unwanted data from your cash register to the inserted SD memory card and vice
l versa, it with a new one .
Instruction Manual - Page 68
... printed.
66 Otherwise, the card may pop out and injure your cash register and has a cover.
In case an error occurs, a
corresponding error message will be printed.
Inserting an SD memory card
Insert an SD...card or SD card slot may be damaged.
• If a power failure occurs, the cash register is unplugged, or the mode switch is turned to another position while the SD memory card ...
Instruction Manual - Page 70
....
68 The comfirmation message is printed. In case an error occurs, a corresponding error
message will all be replaced with those stored in the...sales data (daily and periodic totals) into an SD memory card. You can also replace the programming data stored in the cash register onto an SD memory card (Writing).
Writing
The comfirmation message is printed.
To execute *
650 P @ s 1 A...
Instruction Manual - Page 71
... is completely printed.
8 Writing and Printing of Electronic Journal
Writing of electronic journal
Write electronic journal data in the EJ memory of your cash register. In case an error occurs, a corresponding error
message will clear the memory). Set the mode switch to the X1/Z1 position.
740
@
The comfirmation message is printed. You can...
Instruction Manual - Page 72
...machine returns to normal operation after power recovery.
• When a power failure is encountered during a printing cycle, the register prints "========" and then carries out the correct printing procedure after power recovery. (See the sample print.)
2 In Case of Printer Error...freshly copied blueprint, and heat caused by SHARP. • Do not unpack the thermal paper until it . • Avoid...
Instruction Manual - Page 73
... be cleared.
The use paper rolls specified by SHARP. Be careful to set to the OFF position,... when handling batteries. To replace the batteries:
1. Make sure that the cash register is plugged in (57.5 ± 0.5 mm) Max. Be sure...could cause paper jamming, resulting in (80 mm) Quality: Thermal paper
• Be sure to set the paper roll)...machine, otherwise it may cause a malfunction.
Instruction Manual - Page 77
...machine been initialized properly as shown "GETTING STARTED"? (Note that do not necessarily indicate functional faults of a clerk code
Overflow limitation error...• Is a clerk code assigned to the register? • Is the mode switch set properly ...Error code
E01 E02 E03 E07 E11
E12 E32 E34 E35 E36 E37 E67
Error status
Registration error
Misoperation error
Undefined code is inhibited.
Instruction Manual - Page 78
...cable manufactured by SHARP) supplied with the XE-A21S for the connection...)
Customer display:
7-segment display (7 positions)
Printer:
Type:
One-station thermal printer
Printing speed:
Approx. 12 lines/second
Printing capacity:
24 digits each...80 mm)
Quality: High quality (0.06 to 0.08 mm thickness)
Cash drawer:
4 slots for bill and 5 for coin denominations
Accessories:
Manager...
Instruction Manual - Page 118
...authorized to make any incidental or consequential economic or property damage. Your Product:
XE series Electronic Cash Register
Warranty Period of this Product: One (1) year for any warranties other than ...from Any consumable items such as paper supplied with respect to obtain service:
At a Sharp Authorized Servicer located in the United States. If you . Some states do not allow...
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