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Sharp UP-820N Support Question

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Question posted by Rccola1954 on April 5th, 2014

Replaced Paper Rolls But Paper Jam Msg Does Not Go Away Screen Is Frozen Help

How to clear screen aft appear replacement still shows paper jam and the CL doesn't work

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Related Sharp UP-820N Manual Pages

UP-820N Operation Manual - Page 3

...Officials for a period of functions and features. It will help you if you very much for memory protection.The battery ...considerations. Please read this terminal, use of the SHARP POS Terminal Model UP-820N. The use a dry, soft cloth. Disposal of the...installing this terminal with a dedicated earth-ground. For replacement of these materials may be subjected to direct radiation, ...
UP-820N Operation Manual - Page 9

... File 244 SD CARD Mode ...245 Reading Stored Programs ...247 Program reading sequence ...247 Sample printouts ...248 Data Clear ...261 14. Universal Product Code (UPC) or European Article Number (EAN 262 UPC or EAN code...262 Add... Programming ...241 Backup data receive ...241 PLU Updating (in handling the recording paper (Thermal paper 265 Installing and Removing the Paper Roll...265 - 7 -
UP-820N Operation Manual - Page 10

Specifications...273 - 8 - Recording paper specifications ...265 Installing a paper roll ...266 Manual installing of a paper roll ...266 Removing the journal paper roll ...267 Prevention of Options ...272 17. List of paper jams ...268 Removing a paper jam ...269 Cleaning the Print Head ...270 Removing the Till and the Drawer...271 Operating the Drawer by Hand...271 Before Calling for Service...
UP-820N Operation Manual - Page 12

... If the paper becomes jammed, you use the terminal. Take-up the cover as shown in the illustration on the right side of the printer, please refer to remove the paper roll with the .... Printer cover Your POS terminal is shipped with the print head release lever held by the market. Printer NOTE The POS terminal UP-820N may result in damage to the "Removing a paper jam" section in the ...
UP-820N Operation Manual - Page 14

...paper feed key 1 ... 20 Department keys 0 ... 9 00 Numeric keys Decimal point key CL Clear key Multiplication key RCPT Receipt print key RFND Refund key VOID Void key CH # CHK # SBTL CA/AT PAGE PAGE UP DOWN Charge menu key Check menu key Subtotal key Cash...DOWN MODE HOME CANCEL ENTER CASH # VOID RFND AUTO FUNC MENU #/TM FS FS CHK TEND SHIFT # NEXT $ RA PO NS CH MDSE # ...
UP-820N Operation Manual - Page 16

... Bill totalize/Bill transfer key (CHECK-ADD) "Food stamp tender by EBT" key Guest check copy key CASH BENEFIT Cash benefit key GC BAL Guest check balance key CASH MENU Cash menu key FUNC MENU2 ... MSG 5 Message 1 thru 5 keys MSG MENU Message menu key PLU MENU1 ... GD3 SHIFT Group discount shift 1 thru 3 keys PRINT Validation print...
UP-820N Operation Manual - Page 19

...replaced by Hand".) Display Operator display (touch panel) • Screen example 1 (REG mode) Information area 2 Scroll guidance/Cursor up /down key Information area 1 Time area Common status area Main display area Shows...unlocks the cash drawer. To lock it , turn 90 degrees counterclockwise. Total and REG status display area Shows the sales total. Electronic mail indicator (M) : Appears when ...
UP-820N Operation Manual - Page 27

... the paper rolls are not installed in the built-in the printer is getting low, replace it with this function is in key operation: Clear the error and try the entry again. • When you make an entry beyond a programmed amount entry limit: Check to "OFF". NOTE Your POS terminal will go into an error...
UP-820N Operation Manual - Page 30

... PLU keys on these menus are shown as examples. • Miscellaneous function menu window FUNC MENU • Conversion menu window CONV # • Cash menu window CASH # • Massage menu window MSG MENU • Check menu window CHK # • Void menu window VOID MENU • Charge menu window CH # • PLU menu window PLU...
UP-820N Operation Manual - Page 116

...PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file. • Reporting (X report) The POS terminal reports the journal data (same as normal journal formats) in the Reporting (X report) paragraph can not be ...: Select the resetting operation "E.JOURNAL" in the electronic paper. Electronic journal This function is intended to record the journal data in X1/Z1 or OPXZ mode.
UP-820N Operation Manual - Page 169

... the character entry method) Description for the check key. INHIBIT: Inhibits GLU/PBLU entry. The screen continues. • NON ADD # (Use the selective entry method) COMPULSORY: Compulsory non-add ...: Non-compulsory validation printing - 167 - Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as valid. NO : Disables footer printing on the...
UP-820N Operation Manual - Page 266

...appear on the display. If the print head is in this machine.) • Use the print head release lever only when necessary. • Never pull the paper when it returns to the correct position, then press the CL key. When the print head is heated to "Installing and Removing a Paper Roll... printer will appear on the display. Cautions in handling the printer • If your POS terminal is ...
UP-820N Operation Manual - Page 267

... paper roll in the machine, be printed in a POS terminal malfunction. The use paper rolls as specified by SHARP. • Unpack the thermal paper just before you want to keep a permanent record, copy the printed text with a photocopier. The paper begins to deterioration of the heat-sensitive color development component of any paper rolls other than specified could cause paper jamming...
UP-820N Operation Manual - Page 268

... - Check that comes out of the printer. 4. Replace the printer cover. Installing a journal paper roll 1. Pull the print head release lever toward you want to manually install a new roll of paper while your machine is turned off the excess paper that the print head release lever is in the paper take -up spool as illustrated right in...
UP-820N Operation Manual - Page 269

... the printer. Removing the journal paper roll 1. Remove the printer cover. 2. Cut the paper behind the printer and near the paper roll. 5. Cut the paper and remove the take -up spool. Remove the paper roll from the take -up spool as shown on the right. 8. Area to feed the journal paper until the paper remaining in the printer comes out...
UP-820N Operation Manual - Page 270

... (rightward or leftward). You hear the cutter sound when printing is finished. • Pulling the receipt during printing may cause paper to jams. How to pull the receipt paper after the printing is finished. How to pull the receipt (Correct) In case the receipt is short, always cut if off the receipt after...
UP-820N Operation Manual - Page 271

... stops at the journal paper, remove the journal paper, too. 3. Return the cutter unit to its original position. Remove the receipt paper, and if the paper jam is surely hooked to cut yourself. Reset the paper roll(s) correctly by following the steps in the printer. 6. Cutter open tab, pull up the cutter unit. 4. Replace the printer cover. Remove...
UP-820N Operation Manual - Page 272

...the right, pull up " position. 4. Return the cutter unit to its original position immediately after cleaning. 8. Replace the printer cover. Remove the printer cover. 3. Reset the paper roll(s) correctly by following the step in "Installing a paper roll". 10. Remove the paper roll(s). 5. Precautions: Never touch the print head with a soft rag moistened ethyl alcohol or isopropyl alcohol...
UP-820N Operation Manual - Page 274

..."REG" mode? Is there a paper jam? Is there a paper jam? Printing is illuminated, but the ...paper roll properly installed? Is the print head release lever in the left-hand column of the table below do not always imply functional faults of departments using the following options are available for your POS...screen-save mode? Is the terminal in the "OFF" state? Do not try to the POS...
UP-820N Operation Manual - Page 275

17 Specifications Model UP-820N External dimensions 14.1 (W)* X17.6 (D) X14.7 (H) in battery pack, at 77 F ...Quality High quality (0.06 to 0.08 mm thickness) Cash drawer 5 slots for bill and 6 for coin denominations Accessories Hardware Operation Manual: 1 copy Paper roll: 2 Take-up spool: 1 Drawer lock keys: 2 * Specifications and appearance are subject to 40 C) Electronics LSI (CPU) ...

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