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Sharp R-309YW Support Question

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Question posted by bsara on January 2nd, 2017

Sharp R559yk Sensor Microwave

I keep getting electrical shock from my microwave.

Current Answers

Answer #1: Posted by hzplj9 on January 3rd, 2017 1:22 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
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When things like this happen it can be due to a fault.

However it is worth investigating the possibilities. Do you have nylon socks on or bare feet whilst touching it? Also check the mains plug still has the earth wire connected. Check the unit in another outlet to test. If the earth has disconnected in the plug then the unit will be "floating". If it is a small shock like a tingling then static buildup is likely. If these simple checks do not solve your dilemma then an engineer is needed.

Answer #2: Posted by waelsaidani1 on January 2nd, 2017 10:45 PM
waelsaidani1

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May 12th, 2013

Points: 19,501,797
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Please disconnect the unit to avoid further problem and call for service,

Related Sharp R-309YW Manual Pages

R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 1

...• Important Safety Instructions 2 • Unpacking and Installation Instructions... 3 • Grounding Instructions 3 • Information You Need to Excessive Microwave Energy Inside Front Cover • For Customer Assistance ... ® MICROWAVE OVEN OPERATION MANUAL ® MODELS R-310J, R-309J, R-308J followed by letter indicating color K=black, W=white, S=silver CONTENTS •...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 2

... : SERVICE (for your nearest Sharp Authorized Servicer) PARTS (for : ACCESSORIES and SHARP CAROUSEL COOKBOOK TO WRITE: Sharp Electronics Corporation Customer Assistance Center 1300 Naperville Drive Romeoville, IL 60446-1091 TO ACCESS INTERNET: www.sharpusa.com PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY (a) Do not attempt to operate this microwave oven in case of the...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 3

... Coverage (if any warranties beyond the time period described herein on behalf of Sharp. Nor shall Sharp be sure it is needed should your Product to a Sharp Authorized Servicer. Your Product Model Number & Description: R-310J, R-309J, R-308J, Home Use Carousel Microwave Oven. (Be sure to have Proof of Purchase available. What to do to Obtain...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 4

... inside front cover. 3. Do not let cord hang over edge of burns, electric shock, fire, injury to persons or exposure to persons: a. To reduce the risk of injury to excessive microwave energy: 1. Contact nearest Sharp Authorized Servicer for example, closed , turn oven off and disconnect the power cord or shut off power at least for...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 5

... the dealer can be plugged into a wall receptacle that the microwave oven is properly installed and grounded. WARNING - It is recommended that is provided to your dealer or SHARP AUTHORIZED SERVICER. Should you have a qualified electrician install a correct wall receptacle. The marked rating of electric shock by children or tripped over a longer cord. Do not...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 6

... be destroyed. • Deep fat fry. • Dry wood, gourds, herbs or wet papers. 4 When using the IEC Test Procedure. The oven is for ordering the Ultimate Accessory, the SHARP CAROUSEL MICROWAVE COOKBOOK. Condensation is a normal part of moisture that a large dish could be warm to small dish and heat carefully, stirring often...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 7

... to use aluminum foil in your microwave oven: • Small flat pieces of the oven. Children need tenderizing. Should you wish to hasten cooking. • Oven cooking bags are a good choice because heat is kept near to slit bag so steam can escape. ACCESSORIES There are used. Sharp is not responsible for any surface of...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 8

... just at least once. • Rearrange foods such as needed. Meat and poultry show no chance of overcooking food. • NEVER use the cavity for microwave oven use. • ALWAYS use and check cooking progress frequently so that there is approved for storing cookbooks or other items. • Select, store and handle...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 9

PART NAMES MICROWAVE OVEN PARTS 5 9 4 6 13 8 12 1 7 3 2 11 10 3 1 Door opening button Push to indicate what function is securely closed. 4 ... in process. 7 The turntable will not operate unless the door is in the lower portion of the oven floor. 8 Removable turntable Place the turntable on to provide information about the setting. Only remove for cleaning. 9 Ventilation openings ...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 11

...• Suppose you want to your new microwave oven make a mistake during programming. 2. Touch STOP/CLEAR pad and re-enter the time. • If the electrical power supply to cook for 99 minutes 99...or recipes for 5 minutes at 100%. BEFORE OPERATING • Before operating your microwave oven should be interrupted, the display will intermittently show 88:88 after the minutes, ...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 12

...defrost a 2.0 lb steak. Touch POWER LEVEL once or twice before the center of glass dish or microwave safe rack. Let stand, covered, 10 to 10 minutes. 2. Boneless Poultry .5 - 1.5 lbs... food. 10 Let stand, covered, for 10 to 20 minutes. NOTE: Check foods when oven signals. Shielding prevents cooking from occurring before touching START. PROCEDURE 1 Touch DEFROST pad. Touch START...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 13

.... POPCORN The popcorn setting automatically provides the correct cooking time for most acceptable for mini. 3 . Always stop the oven periodically to pop a 3.5 oz bag of the estimated defrosting time, program the oven in a microwave-safe dish. See the chart below. • Suppose you want to remove or separate the portions that you wish...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 14

...REHEAT / COOK Reheat and Cook automatically compute the correct warming or cooking time and microwave power level for foods shown in the charts. • Suppose you like tender crisp... 1 tablespoon of soup. COOK CHART FOOD 1. Baked Potatoes AMOUNT 1 - 4 med. 2. After cooking, remove from oven, stir, cover and let stand 3 to select quantity. (Ex: Touch 2 two more times for 5 to try ...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 15

... as patties or in casserole to other ingredients. Cover with wax paper or plastic wrap. Place patties on a microwave-safe rack and cover with wax paper. You can cook 0.3 lb, 0.5 lb, 0.7 lb, 1.0 lb,... touching number pad 6. SS P E C I A LL FF EE AATT UURREESS COOK CHART FOOD 5. When oven stops, turn patties over or stir meat in a casserole to be added to break up large pieces. Re-cover...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 17

... touching SOFTEN, touch 2 three times for 1/2 cup. 2 . 15 SS PP E C I A L F E AA TT UU RREESS SHORT CUTS Short Cuts automatically compute the correct heating time and microwave power level for melting, sofening and warming foods shown in the SHORT CUTS CHART, cook manually. 2. After touching SOFTEN, touch 1 two times for 1/4 cup. 1 . MELT...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 19

...SCOURING PADS. wipe clean with a soft cloth. Keep the waveguide cover clean to inactivate the oven during cleaning. Wipe interior with a soft damp cloth. They are also dishwasher-proof. For ... to remove any food spatters from the electrical outlet and replug. S HO will show 1.00 and count down quickly to . If easier, unplug the oven from the surface of spray and other harsh...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 20

...For R-308J/R-309J only) If the oven is the answer to avoid overcooking....oven and close the door securely. Operate the oven for one cup of the above questions, please check electrical outlet, fuse and/or circuit breaker. A microwave oven should never be serviced by a "do-it-yourself" repair person. If time appearing in the oven warm? If they are functioning properly, CONTACT YOUR NEAREST SHARP...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 21

... R-308JS-F: 1530W 13.0 amps.) Output Power: Microwave★ (IEC Test Procedure) Frequency: Outside Dimensions: Cavity Dimensions★★: Oven Capacity★★ Cooking Uniformity: Weight: 1200W 1100W...642-2122. This symbol on page 20. Ft. Complies with the Sharp Carousel Microwave Cookbook. SATISFACTION GUARANTEED You must be completely satisfied with Department of Health...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 22

... Signature (All credit card orders must be signed.) Name Address City State Zip Daytime Phone No Mail to: SHARP Accessories & Supplies Center 2130 Townline Road Peoria, Illinois 61615-1560 Price is subject to Sharp Accessories & Supplies Center. COOKBOOK ORDER FORM PERSONAL RECIPES AND NOTES Please send me ______ cookbooks at $10.25...
R-308JK/JW/JS , R-309JW , R-310JK/JW Operation Manual - Page 24

... 2 START REHEAT CHART FOOD AMOUNT 1. Dinner Plate 1 plate; Cream Cheese 1pint / 1/2 gallon 3 oz. / 8 oz. Fresh Vegetables 3. Dessert topping 1/4 cup / 1/2 cup 1/4 cup / 1/2cup ® SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, NJ 07430-2135 22 TINSEB036WRRZ-D52 Printed in Poultry .5 to 2.0 lbs .5 to 3.0 lbs .5 to 1.5 lbs .5 to 3.0 lbs MINUTE PLUS Touch MINUTE PLUS...

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