Sharp MX-5001N Support Question
Sharp MX-5001N Support Question
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Question posted by danielheindl on April 17th, 2013
What Is Error Code F2-67
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Answer #1: Posted by OldOwl on April 17th, 2013 8:21 AM
OldOwl
Member since:
March 25th, 2013 Points: 266,840
Member since:
March 25th, 2013 Points: 266,840
Hi there, and welcome to Helpowl, I look forward to assisting you today with your question and providing the best answer possible.
I see this code (and F2-64,65,67) often. It can be caused by incorrect removal of the toner sealing tape. The green safety cap removes easily, yet sometimes the small piece of tape sealing the toner cartridge breaks off. Therefore the new toner is installed, CRUM chip resets the machine to 100% full, yet the cartridge is unable to supply toner as the clear tape is still connected.
Thats the first thing to check.
If the machine has also done ALOT of work, the drive belt on that color dev unit can break, causing toner to not be fed into the dev unit as its not rotating. This eventually blocks up the toner pipe as well.
Check the cartridge, check the dev unit and make sure the cartidge is shaken (especially if stored on its end).
To confirm the toner is flowing again, run continuous solid color prints in sim 64-01. Change setting A to 1, print count to about 50, select the color you want to test and it will print 100% coverage of that solid color. The machine will run the solid colors until it detects the toner density is too low, then will add toner. During this test, it will say 'Wait' in the top left corner. If it passes that stage, you know the toner is again moving to the dev unit, and the toner density will be alot darker too. If all that works, problem solved.
Related Sharp MX-5001N Manual Pages
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 70
... • Thin paper less than 15 lbs. (55 g/m2) • Paper that cannot be used
• Special media for advice on by another printer or multifunction device. • Paper with the print side face down. Bypass tray and tray 5
Load the paper with a wave-like pattern due to moisture absorption
Non-recommended...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 483
... Completed job
Message
Status
"Send OK"
Transmission completed. "Stopped"
The job was busy. "Delete"
Deleted received data in xxxxxx.)
"Error"
An error occurred while the job was not successful because a communication error occurred (a 6-digit error code appears in the image check screen. If transmission to 3 destinations was sent from the destination. "Reject Reception"
A fax was...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 490
...RESPONSE
No response from which reception is printed, check the result of communication error number: Code for use by the other reason.
PASS# NG
The connection was broken ...xxxx)
The transaction failed due to a communication error.
NO F-CODE POLL
The other party was not valid. M.
Examples of communication error number: Error code from 00 to a confidential or relay broadcast...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 596
... from the destination. "Rejected"
An Internet fax was received. "Forward OK" A received Internet fax has been forwarded. "No Response"
An error occurred because there was not successful because a communication error occurred (a 6-digit error code appears in the image check screen.
"NGxxxxxx"
Transmission/reception was no attached file, and thus printing was not possible.
"Stopped...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 601
...not possible. First 2 digits of communication error number: Error code from 00 to print.
The factory default setting is used to a communication error.
CANCEL
A transmission was stopped while in... transactions are erased when the report is blocked. The contents of communication error number: Code for a transmission, the transmission was completed normally, and the receive report was...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 824
...in xx-xx.
The displayed bypass tray paper size is selected. Is the machine out of the displayed error code.)
Add paper as the paper that tray. ➞ System Settings > "Paper Tray Settings" > "...the original. The original size is not automatically selected or the wrong size is not correct. Code:xx-xx*." Is the original curled or folded? BEFORE USING THE MACHINE". Did you wish...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 832
MODEL: MX-4100N MX-4101N MX-5000N MX-5001N
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Software Setup Guide
BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING
Keep this manual close at hand for reference whenever needed.
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 876
MODEL: MX-4100N MX-4101N MX-5001N
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Safety Guide
Before installing this manual close at hand for reference whenever needed. Keep this product, be sure to read the "CAUTIONS" and "INSTALLATION REQUIREMENTS" sections. CAUTIONS INSTALLATION REQUIREMENTS SUPPLIES SPECIFICATIONS TO THE ADMINISTRATOR OF THE MACHINE
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 880
... slots.
CAUTIONS
Laser information
Wave length Pulse times (North America and Europe)
Output power
790 nm ±10 nm
MX-4100N/4101N: 3.5 µs ±3.5 ns /7 mm Heavy paper 3.2µs ±3.2 ns /7 mm MX-5001N: 2.8 µs ±2.8 ns /7 mm Heavy paper 3.2µs ±3.2 ns /7 mm
Max 0.6 mW (LD1+ LD2)
Caution Use of controls or...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 883
...the first page output after the power is turned on environment conditions.
6 SPECIFICATIONS
Machine specifications / copier specifications
Name
Digital Full Color Multifunctional System MX-4100N/MX-4101N/MX-5001N
Type
Desktop
Photoconductive type OPC drum
Printing method
Electrophotographic system (laser)
Developer system
Dry-type two-component magnetic brush development
Fusing system...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 884
... USB 2.0 (Hi speed)
Required power supply AC 120 V ±10% 60 Hz
Power consumption
MX-4100N/MX4101N: 1.44kW MX-5001N: 1.92kW
Typical electricity consumption
MX-4100N: 12.95 kWh/week MX-4101N: 13.68 kWh/week MX-5001N: 13.89 kWh/week
Dimensions
MX-4100N: 25-25/64" (W) x 27-3/8" (D) x 37-25/64" (H) (645 mm (W) x 695 mm (D) x 950 mm...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 885
SPECIFICATIONS
Continuous copying speeds*
Model
MX-4100N/MX-4101N
MX-5001N
Copy ratio
100% / Reduced / Enlarged
Copy mode
Color copying
Black and white copying
Color copying
Black and white copying
11" x 17", A3, 8K
19 copies/...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 886
... dB (A) Black and white: 52 dB (A)
Standby mode
Bystander positions Operator positions
36 dB (A) 35 dB (A)
MX-5001N
Color: 7.0B Black and white: 7.0B 5.3 B
Color: 54 dB (A) Black and white: 53 dB (A).../h or less 18 mg/h or less 2.0 mg/h or less
Automatic document feeder specifications
Model
MX-4100N
MX-4101N/MX-5001N
Original sizes
11" x 17" to 5-1/2" x 8-1/2", A3 to
One-sided 9 lbs. ...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 894
... kit is TIFF-S) Halftone can be specified by entering a numerical value from 50 to 9600 dpi. Scanning speed
MX-4100N: Color (8-1/2" x 11" / A4) One-sided: 50 pages/min. (200 x 200 dpi),
Two.../ A4) One-sided: 50 pages/min. (200 x 200 dpi),
Two-sided: 16 pages/min. (200 x 200 dpi) MX-4101N/MX-5001N: Color (8-1/2" x 11" / A4) One-sided: 70 pages/min. (200 x 200 dpi),
Two-sided: 70 pages/min. ...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 900
... Sharp. Sharp is not responsible for users in the event that you encounter any difficulties with this Product. MX-4100N Digital Full Color Multifunctional System MX-4101N Digital Full Color Multifunctional System MX-5001N Digital Full Color Multifunctional System In the event that this authorized dealer does not honor its own warranty to you on behalf of...
MX-4100N | MX-4101N | MX-5001N Operation Manual Suite - Page 903
MX-4100N/MX-4101N/MX-5001N Safety Guide
SHARP ELECTRONICS CORPORATION
1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com
SHARP ELECTRONICS OF CANADA LTD.
335 Britannia Road East, Mississauga, Ontario, L4Z 1W9
This manual has been printed using a vegetable-based soy oil ink to help protect the environment.
PRINTED IN CHINA
2008K KS1 TINSE4231FCZ1
MX-4100N | MX-4101N | MX-5001N Safety Guide - Page 1
Keep this product, be sure to read the "CAUTIONS" and "INSTALLATION REQUIREMENTS" sections. CAUTIONS INSTALLATION REQUIREMENTS SUPPLIES SPECIFICATIONS TO THE ADMINISTRATOR OF THE MACHINE MODEL: MX-4100N MX-4101N MX-5001N
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Safety Guide
Before installing this manual close at hand for reference whenever needed.
MX-4100N | MX-4101N | MX-5001N Safety Guide - Page 8
... specifications / copier specifications
Name
Digital Full Color Multifunctional System MX-4100N/MX-4101N/MX-5001N
Type
Desktop
Photoconductive type OPC drum
Printing method
... edge: total 11/64" ±3/32" (4 mm ±2 mm) or less
Warm-up time
MX-4100N/MX-4101N: 120 seconds or less MX-5001N: 140 seconds or less (at operating speed in increments of 1%, total 376 increments (25% to 209...
MX-4100N | MX-4101N | MX-5001N Safety Guide - Page 25
... PURPOSE IN CONNECTION WITH THE HARDWARE, SOFTWARE OR FIRMWARE EMBODIED IN, OR USED IN CONJUNCTION WITH THIS PRODUCT. MX-4100N Digital Full Color Multifunctional System MX-4101N Digital Full Color Multifunctional System MX-5001N Digital Full Color Multifunctional System In the event that this authorized dealer does not honor its own warranty to you on behalf of...
MX-4100N | MX-4101N | MX-5001N Software Setup Guide - Page 1
MODEL: MX-4100N MX-4101N MX-5000N MX-5001N
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Software Setup Guide
BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING
Keep this manual close at hand for reference whenever needed.
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