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Sharp KB4425JS Support Question

Sharp KB4425JS Support Question

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Question posted by jeffnich3 on September 30th, 2015

Drawer Doesn't Open Without Help?

You have to pull on handle to get the drawer to open after hitting the open key. Makes a tremendous grinding, cug, cug cug sound, until you grab the handle and tug. Then the drawer opens put not very smoothly or quietly.Any suggestions?

Current Answers

Answer #1: Posted by techyagent on September 30th, 2015 9:31 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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I think their is something blocking the mechanism

Bend a thick metal coat hanger into a shape with a hook on the end so you can pull the various things in the way free of the griddle. Have someone holding a flashlight so you can see what is there.

Alternatively the whole oven may be moved out from the wall and turned on its side, but do turn off the circuit breaker before doing this to be safe.

Thanks


Techygirl

Related Sharp KB4425JS Manual Pages

KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 1

ELECTRIC RANGE WITH MICROWAVE DRAWER OPERATION MANUAL MODELS KB-3425J / KB-4425J Followed by indicating color: K = black, W = white, S = stainless steel KB-4425J CONTENTS 2 CUSTOMER ASSISTANCE 3 PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY 3 CONSUMER LIMITED WARRANTY 4 IMPORTANT SAFETY INSTRUCTIONS 5-7 UNPACKING AND EXAMINING YOUR RANGE 7 PARTS NAME 8-11 ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 2

...RANGE 7 PARTS NAME 8-11 ELECTRIC RANGE WITH MICROWAVE DRAWER 8-9 ADJUSTABLE HEIGHT BACKSPLASH 9 EZ PULL OVEN RACK INSTRUCTIONS 10 GLASS CERAMIC COOKTOP, CONTROL PANEL AND KEYSHEET 11 INTRODUCTION TO TOUCHSCREEN 12 BEFORE OPERATING 13-14 TO SET DATE AND TIME 13 STOP/CLEAR 14 OPEN OR CLOSE MICROWAVE DRAWER... MINUTE PLUS 27 CUSTOM HELP 27 MORE / LESS ... FOR BAKE 30 HOW TO PROOF 30 HOW TO ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 3

...TO EXCESSIVE MICROWAVE ENERGY (a) Do not attempt to operate this electric range, please record below the model number and serial number located ...) and description of the problem. It is no damage to the Microwave Drawer only. 3 These precautions apply to the: (1) door (bent), (2)...important not to defeat or tamper with the door open since open-door operation can result in reporting this oven ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 4

..., and agrees that it on file and help you access the information if needed. TO ... limited warranty described herein is authorized to make any warranties other person is in any ...states do to obtain service: KB-3425J or KB-4425J Home Use Electric Range with respect to enforce the... with Microwave Drawer. (Be sure to have Proof of purchase to misuse, abnormal service or handling, or which were...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 8

PARTS NAME ELECTRIC RANGE WITH MICROWAVE DRAWER 12 2 1 2 13 3 14 4 6 5 9 6 15 7 8 16 9 17 10 18 11 1 Hot surface indicator 2 Radiant surface units 3 Cooktop Warm Zone 4 Control panel 5 Cooktop Warm indicator 6 Cooktop-on indicator 7 Waveguide cover DO NOT REMOVE 8 Drawer sealing surfaces 9 Microwave Drawer guides 10 Oven 11 Gasket 12 Adjustable backsplash (model KB-3425J only)...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 10

... remove food from the lower oven. While the EZ Pull Oven Racks can be used in any position, you ...opening during self-cleaning cycle. NOTE: IT IS IMPORTANT THAT THE RANGE BE LEVEL. Figure 4 Ball bearing steel slides Base support rack Figure 3 IMPORTANT Base support rack remains snapped in extended position. PARTS NAME EZ PULL OVEN RACK INSTRUCTIONS The EZ Pull Oven Racks make...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 12

... the Microwave Drawer and wish to use the touchscreen, you will get to the same options and information. INTRODUCTION TO TOUCHSCREEN This Sharp Insight Range features an ... automatic settings), you can keep track of the control panel or simply open the Microwave Drawer by -step instructions right on this Lower Oven pad, the Lower Oven...to make operation easy by providing step-by touching the...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 14

... leave marks which need to boil dry. Make sure the surface and the pan bottom are...; Hot surface indicator - OPEN OR CLOSE MICROWAVE DRAWER ALWAYS touch the OPEN or CLOSE pad on the...in case of pan - Note: • Do not slide cookware across the cooktop surface because it . • ... area of pan - Do not push or pull the Microwave Drawer by using . • Wok Cooking - ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 16

.... In using the IEC Test Procedure. Covers prevent spattering and help foods to check if a dish is a normal part of ...Arrange food carefully. Cook for 30 seconds. When opening or closing the Microwave Drawer quickly, food in the Microwave Drawer when it is normal for the...the range as uncovered ones. Center bottom of dish is kept near the food to speed cooking of microwave cooking. Make ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 18

... (the banner). HIGH POWER COOKING • Suppose you want to cook for 5 minutes at 30% power. 2:40 PM DEC 22 Convection Reheat Bake Defrost Broil Micro Cook 1 Enter cooking time...levels. During cooking, the and chosen power level. Touch START. Note: If the Microwave Drawer is opened or Stop/Clear pad is recommended for specific recommendations. • Suppose you want to ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 20

...remain uncovered to allow steam to the hints by touching the Custom Help pad. 1 Casserole lid. 2 Plastic wrap: Use plastic wrap recommended... Wax paper: Cover dish completely; USING SENSOR SETTINGS: 1 After the range is needed, continue to cook manually. 9 Some foods have additional cooking... at least one inch to cover. Do not open the Microwave Drawer or touch Stop/Clear during this occurs, an ...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 21

... pad. The Popcorn pad will need to calculate cooking time. You will appear if you touch Micro Cook or open the Microwave Drawer to reheat 2 slices of pizza. POPCORN You can touch Custom Help for additional information or simply touch START. POPCORN CHART FOOD Regular / Regular light AMOUNT 2.85 - 3.5 oz. The display will...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 26

...: • You can input the amount only within the range of the Defrost Chart. • Defrost can defrost any frozen... using 30% power. You can be programmed with More / Less Time Adjustment. MICROWAVE DRAWER COOKING... DEFROST Defrost pad automatically defrosts all the foods found on Variable Power Cooking on Defrost Chart, see Manual Defrost below. • If the Custom Help...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 27

...Minute Plus pad during manual cooking. CUSTOM HELP® When you touch the Micro Cook or Microwave Drawer pad or open the Microwave Drawer by touching OPEN. By touching it, you have set microwave...if you touch Micro Cook, the Microwave Drawer pad or open the Microwave Drawer by touching OPEN. • Suppose you to enter more than 30 minutes for Keep Warm, an error message will start...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 35

...the time, you are various sequences of the heaters used for 30 minutes. time will continue to sound periodically until you ʼll enjoy most on the Insight Range is used to achieve ideal cooking. When the timer reaches zero...on the top and bottom of the features you either open for longer than one minute. Time is open the oven door or turn on the oven light to check the food. 35
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 39

...glass ceramic cooktop and the Microwave Drawer can become very hot to touch.... their luster and become hard to slide, apply a small amount of cooking... turn on and the timer will sound. If heavy spillovers are planning to...If the racks become hard to slide. Do not leave small children unattended... or fire when subjected to open window or using hot soapy ...open the door until the time of any...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 43

... storage, lay the door flat with the inside the gasket by the sides, pull the bottom of the door up and toward you while rotating the top of spills or spattering. Be sure to keep the Microwave Drawer opening and closing easily. DO NOT USE ABRASIVE OR HARSH CLEANERS OR SCOURING PADS. For...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 44

... Wash in place by using the oven light switch located on automatically when the oven door is opened. The oven light may be washed in oven during self cleaning cycle. Note: • Do... AND CARE OVEN RACKS Clean with a soft cloth. Note: • If the racks become hard to slide, apply a small amount of cooking oil to a paper towel and wipe on during the self-cleaning cycle...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 45

...range is not completely connected to the electrical...Drawer light does not work . • No power to the appliance. • Oven controls improperly set. • Oven too hot. • Range is in Demo Mode. • See SOLUTION for PROBLEM 1. • Check if the controls have been properly set . See page 30...Make sure the power cord is loose or burned out. See page 42-43. • Do not slide...
KB-3425JS , KB-3425JK , KB-3425JW Operation Manual - Page 46

...the bake or microwave feature, it is uneven, refer to the Installation Manual for leveling the range. • Open oven door only after a few uses. If the oven was not closed during broiling. &#...; Oven too hot. • This is normal for a new range. • Excessive food soils on the display and follow the directions. See page 30. • See page 29. • Use cookware suggested in ...

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