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Sharp ER-A247 Support Question

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Question posted by amvandusen on May 23rd, 2015

Clerk Not Signed In

a new employee didn't know what they were doing and she pressed random buttons to try to cancel something and somehow the screen is now saying "clerk not signed in" and only gives me the choice to "push CL key" I have tried everything and there's nothing I have found that will fix i

Current Answers

Answer #1: Posted by TommyKervz on May 25th, 2015 9:36 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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Please refer to the video here https://youtu.be/BjuTogYxKP8


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sharp ER-A247 Manual Pages

ER-A247 Operation Manual - Page 3

...types. • Never mix old batteries and new ones. • Never leave dead batteries in... Cash Register, Model ER-A247/ER-A247A. It will lead to discoloration or deterioration of the register....try to direct sunlight, unusual temperature changes, high humidity or splashing water. SD logo is sharp. • Install the cash register in a location not subject to repair the register...
ER-A247 Operation Manual - Page 4

...Keyboard layout...8 Function key list...8 Displays...9 Operator display...9 Customer display ...10 Screen save mode...10 2 Selecting an Operating Mode...11 Operating Modes...11 Mode ...13 Receipt paper roll...13 Receipt ON/OFF function...13 Clerk assignment...13 Error Warning...13 Selecting the Function from ... entries...20 Single item cash sale (SICS)...21 Display of Subtotals...21 Taxable subtotal...
ER-A247 Operation Manual - Page 5

...53 Manual tax...53 RA...54 PO...54 Cash in drawer...54 Media Key Programming...55 Cash key (Cash)...55 Check key (Check)...56 ...report by designated range...40 PLU report by associated department 40 Clerk reports...40 Hourly report...40 Periodic Report Sample...41 General information... Instructions...45 Programming screen...45 Programming example...46 DEPT/PLU Programming...48 Department...49 PLU...50...
ER-A247 Operation Manual - Page 10

...Tax1 shift key Percent 1 key - A Electronic journal view key Check key Non-add code/Time display/Subtotal key Cash/Amount tender/No sale key 8 Discount key t H Void key Help key f Refund key @ Multiplication key ... code entry key Department shift key CLK# Clerk code entry key FI m Department 1-32 key Cursor (up/down arrow) key Mode key z Escape/Cancel key Charge key x ;
ER-A247 Operation Manual - Page 11

... ON-OFF function signs OFF. Status area: Clerk code 9 Electronic journal near full indicator ( ) : Appears ( ) when the used memory is 80%. : Appears ( ) when the used memory is 90%. : Appears ( ) when the used memory is always appear at 3rd line. Total is 95%. Sentinel mark (X) : Appears when the cash in drawer. • Screen example 2 (PROGRAM...
ER-A247 Operation Manual - Page 12

... This register will enter the screen save function. Consult your register should replace the LCD unit. To go back to the normal mode, press any clerk does not operate the register for ...try to force the display beyond its full position. ■■ Customer display ■■ Screen save mode When you should keep the normal status (in display is "ON") before it goes into the screen...
ER-A247 Operation Manual - Page 13

...press the key. Pressing any mode other than REG from an SD card. 11 This mode allows correction after finalizing a transaction. This mode is used to program various items. This mode allows you to save and load the data of the register. Your register...their sales information. To select this mode. This mode allows clerks to take various weekly or monthly reports (X2/Z2 reports)....
ER-A247 Operation Manual - Page 15

...Cancel the entry and reenter a correct number. • When you make an error in key operation: Clear the error and try... register or it is getting low, install a new ...Clerk assignment Prior to any item entries, a clerk must be rung up in the MGR mode. Select "2 RECEIPT SW" and press the key. Select "OFF" to finalize the transaction. 13 NOTE Your register will go into the register...
ER-A247 Operation Manual - Page 16

...register allows you have already entered a tendered amount, the operation is finalized as a subtotal void) and the receipt is issued by pressing the key. • FUNCTION MENU Procedure F The function menu is displayed. Selection of the function (using the I or F key) A Entry of the function no. (using the numeric N key (N: 1 to 7)) a To cancel... is voided (treated as a cash sale.
ER-A247 Operation Manual - Page 17

...To print guidance messages for service and support information a To cancel Example Key operation H 1 2 Print HELP menu list 1 DATE/TIME 2 TAX 3 DEPARTMENT 4 LOGO 5 SALES REPORT 6 RECEIPT 7 CLERK 8 SD CARD 9 PC S/W INSTALL 15 Procedure The operation...or F key) A Entry of the register. ■■ The HELP menu and guidance messages H Press the key to display the operation menu.
ER-A247 Operation Manual - Page 23

... text "TAX1 ST". ■■ Including-tax subtotal (complete subtotal) Q Press the key at any point during a transaction. This function is for cash; ■■ Single item cash sale (SICS) • This function is useful when a sale is for ... the display with the function text "SUBTOTAL". 21 Display of Subtotals The register provides the following types of cigarettes.
ER-A247 Operation Manual - Page 24

... a check tender. Otherwise your customer, then A x press the key if it is a cash tender or press the key if it is greater than the amount of Transaction ■■ Cash or check tendering Q Press the key to get an including-tax subtotal, enter the amount tendered by your register will show the symbol "DUE" and a deficit.
ER-A247 Operation Manual - Page 25

... check sale that does not need any tender entry A x Enter items and press the key if it is a cash sale or press the key if it is a check sale. Your register will display the total sales amount. Example Key operation 6 p 7 p Q z Print z NOTE Amount tendering operations (i.e. change calculations) can be achieved by checks. 23 Example...
ER-A247 Operation Manual - Page 26

... an item entry. Tax Calculation ■■ Automatic tax When the register is entered directly into the department or indirectly via a related PLU. Procedure a To cancel F 6 M-TAX Tax amount A (less than programmed HALO) Example: Selling an $8.00 item (dept. 12) for cash with a tax rate (or tax table) and the tax status of...
ER-A247 Operation Manual - Page 27

..." A A ■■ Tax status shift w The register allows you to shift the programmed tax status of each department or PLU by pressing the key before those keys. After each entry is completed...cash and entering the sale as a non-taxable item Key operation 1345 w Y 25 w p 400 w Q A Print 25 Procedure F 7 TAX DELETE 1 TAX1 DELETE 2 TAX2 DELETE 3 ALL TAX DELETE 4 PST DELETE a To cancel...
ER-A247 Operation Manual - Page 32

■■ Paid-out entries When you let your register print a non-add code number before pressing the key, a no sale entry is achieved with a non-add code number printed. From the FUNCTION MENU, select PO option to a vendor, use this function. The drawer will open and the printer will print "NO SALE" A on...
ER-A247 Operation Manual - Page 39

... department sales, cash in the X2/Z2 mode. • In the OP X/Z mode, a clerk can take an X1 or X2 report:] 1. a • If you want to stop the printing report, press the key. ...X2/Z2 MODE" by using the key, and press the key. Press the A key. ■■ View report You can take his or her report. It does not affect the register's memory. • Use the resetting function (Z)...
ER-A247 Operation Manual - Page 51

...Cash Sale) YES: SICS department NO: Normal department other than SICS department • SIGN (Use the selective entry) Selection of the sign (plus or minus) +: Assign the plus sign -: Assign the minus sign... the "DEPARTMENT" window, select the item and press the key. ■■ Department The register can be equipped with maximum of accidentally entered unreasonably amounts. NOTE ...
ER-A247 Operation Manual - Page 104

... for the day, remove the till from the till. • For ER-A247 • For ER-A247A Till Coin case Till Coin case Drawer Drawer ■■ Opening the Drawer by Hand The drawer automatically opens in the direction of the register in the usual way. Drawer and Drawer Lock Key ■■ Removing...
ER-A247 Operation Manual - Page 106

... Quality: High quality (0. 06 to 0.08 mm thickness) Cash Drawer: ER-A247: 5 slots for bills and 6 for coin denominations ER-A247A: 4 slots for bills and 6 for coin denominations ...printer Printing speed: Approx. 12 lines/second Printing capacity: 30 digits Other functions: - d Specifications Model: ER-A247 ER-A247A Dimensions: 16.7 (W) x 15.6 (D) x 12.6 (H) in (57.5 ± 0.5 mm...

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