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Sharp ER-A247 Support Question

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Question posted by fab125 on May 22nd, 2014

How Do I Do A Refund To A Credit Or Debit Card.

Our ER-A247A will not allow us to refund to credit or debit cards. It only allows a refund by cash. This throws our CID balance out.

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Related Sharp ER-A247 Manual Pages

ER-A247 Operation Manual - Page 3

..., call your local authorized dealer for future reference. Other electrical devices on it is a trademark of the SHARP Electronic Cash Register, Model ER-A247/ER-A247A. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. • Be sure that the positive (+) and negative (-) poles of each battery are facing in the proper ...
ER-A247 Operation Manual - Page 4

... that does not need any tender entry 23 Charge (credit) sale...23 Mixed-tender sale (cash or check tendering + charge tendering 23 Tax Calculation...24 Automatic tax...24 Manual tax...24 Tax delete...25 Tax status shift...25 Auxiliary Entries...26 Percent calculations (premium or discount 26 Discount entries ...27 Refund entries...27 2
ER-A247 Operation Manual - Page 5

... example...46 DEPT/PLU Programming...48 Department...49 PLU...50 PLU range...50 Functional Programming...51 - Discount ( )...52 0 Percent ( , %2)...53 Manual tax...53 RA...54 PO...54 Cash in drawer...54 Media Key Programming...55 Cash key (Cash)...55 Check key (Check)...56 Charge key (Charge)...56 3
ER-A247 Operation Manual - Page 10

A Electronic journal view key Check key Non-add code/Time display/Subtotal key Cash/Amount tender/No sale key 8 Discount key t H Void key Help key f Refund key @ Multiplication key P Decimal point key l Clear key 09 : Numeric key PLU/sub-department key Department code entry key Department shift key CLK# Clerk code ...
ER-A247 Operation Manual - Page 13

... operating modes: REG mode OPXZ mode OFF mode VOID mode X1/Z1 mode X2/Z2 mode PROGRAM mode SD CARD mode This mode allows you to save and load the data of the register. When you select this mode, the window will appear on their sales information. This mode is used to take...
ER-A247 Operation Manual - Page 16

...is displayed. If you to 7)) a To cancel 14 Selecting the Function from the Menu Your register allows you have already entered a tendered amount, the operation is finalized as a subtotal void) and...pressing the key. • FUNCTION MENU Procedure F The function menu is voided (treated as a cash sale. F The menu can be opened by this function. Selection of the function (using the I...
ER-A247 Operation Manual - Page 17

... ON/OFF function The HELP menu is displayed. This menu provides a list of the register. ■■ The HELP menu and guidance messages H Press the key to print ... TAX 3 DEPARTMENT 4 LOGO 5 SALES REPORT 6 RECEIPT 7 CLERK 8 SD CARD 9 PC S/W INSTALL 15 Procedure The operation menu is displayed. HELP Function The HELP function allows you can perform it or print the guidance messages.
ER-A247 Operation Manual - Page 25

..." allows them. ■■ Mixed-tender sale (cash or check tendering + charge tendering) Example Key operation Print Q 950 A z x A NOTE Press the key in place of check sale ■■ Charge (credit) ...cash sale or press the key if it is a check sale. Example Key operation 6 p 10 p A Print In the case of the key when your customer makes payment by checks. 23 Your register...
ER-A247 Operation Manual - Page 26

Example: Selling five $6.70 items (dept. 1, taxable 1) and one $7.15 item (PLU 85, taxable 2) for cash Key operation Print 5 @ 670 ! 85 p A ■■ Manual tax The register allows you to enter tax manually after it computes the automatic tax on any item that is entered directly into the department or indirectly via a related ...
ER-A247 Operation Manual - Page 27

...:Selling a $7.25 item (dept. 1, taxable 1) and another $5.15 item (dept. 11, taxable 2) for cash with their programmed tax status reversed • One $13.45 item of dept. 16 (non-taxable) as a...DELETE" A F 7 Select "TAX2 DELETE" A A ■■ Tax status shift w The register allows you to shift the programmed tax status of each department or PLU by pressing the key before those keys...
ER-A247 Operation Manual - Page 29

.... if an item entered into a department, enter the amount of the refund, then press the key and the corresponding department key in this order; ...Refund entries f d p For a refund entry, press the key just before pressing the key is the same as the one entered into a PLU is the one of a subtotal depending on the programming. ■■ Discount entries Your register allows...
ER-A247 Operation Manual - Page 32

... (exchange) A Simply press the key without any entry. ■■ Paid-out entries When you let your register print a non-add code number before pressing the key, a no sale entry is achieved with a non-add code number printed. From the FUNCTION MENU, select PO option to a vendor, use this function. Print 30
ER-A247 Operation Manual - Page 35

... the transaction (e.g. t Display 49 @ 5 t p A NOTE The register allows you to enter the quantity to be voided, and press the key. For the refund indirect t f void, press the key after you press a department key... the item to void by key sequence operation You can void department, PLU/subdepartment and item refund. t Move the cursor to the item to void ( XXXX ) ] 33 before pressing ...
ER-A247 Operation Manual - Page 39

...the key. Press the A key. 37 It does not affect the register's memory. • Use the resetting function (Z) when you need to clear the register's memory. You can take these reports in the X2/Z2 mode. ...report. SALES" to take a view report of department sales, "2 CASH IN DRAWER" to take a view report of cash in drawer (CID) and sales total at the point you want to stop the printing...
ER-A247 Operation Manual - Page 51

...NO: Non-taxable • SICS (Use the selective entry) Department type for SICS (Single Item Cash Sale) YES: SICS department NO: Normal department other than SICS department • SIGN (Use ... the departments list, or directly enter a department code. ■■ Department The register can be equipped with maximum of 99 departments. D NOTE To delete a department item in the "...
ER-A247 Operation Manual - Page 67

...; NO SALE (Use the selective entry) LIMITED: Allowed only in the REG mode and the Manager mode. 65 PUBLIC: Allowed in the REG mode and the Manager mode. • PO (Use the selective entry) LIMITED: Allowed only in the Manager mode. ■■ Function Authority Your register allows you to select whether to public or to...
ER-A247 Operation Manual - Page 77

...: 100% for standard 99: 111% for standard ■■ EFT Procedure Program each item as follows: • CHARGE (Use the selective entry) USED: Credit/Debit NOT: Not to assign for credit/debit. • TIME OUT1 (Use the numeric entry) Time out timer for ACK/NAK (3 digits: 1 to 255 (sec)) • TIME OUT2 (Use the...
ER-A247 Operation Manual - Page 94

NOTE When the EFT terminal (CREDIT CARD terminal) is programmed to "EFT" in "Device Configuration Programming". Procedure 1. In the "PROGRAM MODE" window, A select "3 EFT TEST" and press the key, The EFT TEST ...
ER-A247 Operation Manual - Page 104

... of order, slide the lever located on the bottom of the register in the register is detachable. To lock it, turn 90 degrees clockwise. After closing your business for the day, remove the till from the till. • For ER-A247 • For ER-A247A Till Coin case Till Coin case Drawer Drawer ■■ Opening...
ER-A247 Operation Manual - Page 106

...°C) Humidity: 20 % to change without notice for improvement. 104 d Specifications Model: ER-A247 ER-A247A Dimensions: 16.7 (W) x 15.6 (D) x 12.6 (H) in (80 mm) Quality: High quality (0. 06 to 0.08 mm thickness) Cash Drawer: ER-A247: 5 slots for bills and 6 for coin denominations ER-A247A: 4 slots for bills and 6 for coin denominations Accessories: Hardware Operation Manual: Paper...

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