Seagate GoFlex Home Support Question
Seagate GoFlex Home Support Question
Find answers below for this question about Seagate GoFlex Home.Need a Seagate GoFlex Home manual? We have 3 online manuals for this item!
Question posted by bovhanson on May 21st, 2014
Your Goflex Home Cannot Connect To Seagateshare.com
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Current Answers
Answer #1: Posted by TechSupport101 on May 21st, 2014 2:36 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Do contact Customer Service at
+1 800-732-4283 (Consumer)
+1 405-324-4700 (Consumer)
Seagate Technology, Customer service
Related Seagate GoFlex Home Manual Pages
Product Information - Page 1
... and access files wirelessly and back up multiple computers in the home. The GoFlex Home network storage system includes software to back up automatically and continuously all the computers in the home
Wireless-ready multi-PC and Mac® computer backup and file sharing
The GoFlex Home network storage system connects to your content, wherever you are. The built-in drive...
Product Information - Page 2
... or Mac OS® X 10.4.9 or later operating system
• GoFlex Home Network Storage System (includes network base and hard drive - WiFi router required for wireless file access and backup
• Internet connection for capacity) • Ethernet cable • Power supply • Quick Start Guide • GoFlex Home install CD • 2-year limited warranty
Region EMEA EMEA
Product...
Quick Start Guide - Page 2
...gina Contacto.
BR www.seagate.com/go flexhomesupport/
Consulte...connected. • Consult the dealer or an experienced radio/TV technician for help.
NOTA: Para proteger sus datos, asegúrese de seguir los procedimientos de extracción segura de su sistema operativo siempre que desconecte el producto.
PN: 100626655B 06/10
NETWORK STORAGE..., and GoFlex are designed to the...
User Guide - Page 5
....
System Requirements
To set up your GoFlex Home network storage system, and explains how to use GoFlex Home, you need: • Home network (also called a Local Area Network, or LAN) • Wired or wireless router with an available Ethernet port • Internet connection for file sharing over the Internet, as well as connecting to your home. About This Guide
This User Guide...
User Guide - Page 6
... installed or is not connected to Know GoFlex Home
Mac computers accessing GoFlex Home require: • Mac OS® X 10.4 or later operating system • Safari® 3.1 or later Web browser GoFlex Home works with most consumer home network equipment with any FreeAgent GoFlex Home or Go Flex Desk
drives
• GoFlex Home Drive: Provides 1 TB or 2 TB of storage space (depending on your...
User Guide - Page 11
... to make sure that GoFlex Home has had a chance to the network or can't communicate with the connector in the base. b. if it clicks into the base, then press the Power button. Align the connector on page 72 for the lights on the drive until it 's blinking amber, GoFlex Home either can't connect to fully start...
User Guide - Page 15
... Dashboard. The Seagate Dashboard opens. Continue setting up GoFlex Home for other useful GoFlex Home features) by adding user accounts for your GoFlex Home network storage system (see page 15) and adding more information.
See "About Seagate Share Pro" on page 8 for more information.
7. 2. Step 5: Adding a User to GoFlex Home
Figure 11: Seagate Dashboard
The Seagate Dashboard is the...
User Guide - Page 17
... device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to complete the installation. Up to Seagate Share Pro. Power on your computer to GoFlex Home: 1. When it finds and connects your home network can upgrade to unlimited users and computers (and add other useful GoFlex
Home features) by subscribing to five people/ computers on the PC...
User Guide - Page 26
... computer. See "Step 6: Adding PCs to your GoFlex Home network storage system.
FreeAgent® GoFlex™ Home User Guide
26 Step 6: Setting Up More Mac Computers
Figure 23: Logging in to download the installation software. Power on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to GoFlex Home
7.
3. Mac
The Time Machine Walkthrough screen...
User Guide - Page 27
... folders (see page 40 and page 43).
• Share selected files with GoFlex Home" on page 28 • "Enjoying and Managing Your Files in "Step 4: Installing GoFlex Home Desktop Applications" on page 8 for GoFlex Home" on your GoFlex Home network storage system (as required). FreeAgent® GoFlex™ Home User Guide
27 The main setup screen opens.
4. Click Step 2 Install Desktop...
User Guide - Page 30
... Dashboard on the Dashboard interrupts any computer that's connected to log in : 1. If you shut down your own GoFlex Home folders. Open the Seagate Dashboard on the top... in the GoFlex Home Public folder and access the files you open the Dashboard.
You don't need to GoFlex Home as yourself, you can :
• Copy content from your GoFlex Home network storage system-permission ...
User Guide - Page 32
...the person who set up your GoFlex Home.) Then, enter your password the next time you don't have to access GoFlex Home when they 're on their home network, but must use Seagate Share...Home page opens. (This may take a few moments.)
Figure 28: Seagate Share Home Page
5. Open your GoFlex Home. (The name was created during setup. OR
(Mac only) Start Finder, browse to www.seagateshare.com...
User Guide - Page 47
... add a USB printer to the hub. 2. TIP: You can share it , then follow the on your USB
printer to GoFlex Home. b. Add your USB printer to the USB port on your GoFlex Home network storage system can also connect a USB hub to the GoFlex Home dock, then connect your computer:
On Windows: a. Use a high-quality USB cable (not included) to...
User Guide - Page 48
... Console
4. In the Content panel, move your GoFlex Home network storage system, as Sonos®)
The media device must...GoFlex Home
Enjoying Your Files on a first-come, first-print basis.
Repeat these connection technologies:
• UPnP-AV (Universal Plug-and-Play Audio and Video)
• DLNA (Digital Living Network Alliance)
• Windows Media Connect
Before your home network...
User Guide - Page 62
... GoFlex Home
Once your GoFlex Home network storage system has been set up, you can customize your home network manager to it. Enter and confirm your GoFlex Home user settings: 1. Customizing Your GoFlex Home User Settings
You can 't complete a task included in to GoFlex Home from the Seagate Share application or FTP connection.
Managing GoFlex Home
Changing Your Own GoFlex Home...
User Guide - Page 63
...; Language: Sets the language of the image (if any) used on your preferences as Memeo Premium Backup, are updated. Change your GoFlex Home network storage system to see "Creating a Share" on page 43).
• Home Background Position: Sets the size of the Seagate Share application.
• Sharing Emails Sender: Sets the return e-mail address for...
User Guide - Page 66
....
2. Click Software Updates.
3. If updated software is available, follow the on the back of your GoFlex Home device:
1. Adding a USB Drive to connect additional storage devices, such as a USB flash drive (also known as an External Storage folder on your GoFlex Home, update its software whenever a new version is updated or deleted. Or,
Select the user name...
User Guide - Page 70
... should set Obtain IP Address Automatically to GoFlex Home (see "Setting Up a Centralized Printer" on the Internet.
• LAN Connection: Controls whether or not GoFlex Home connects to your home network using either Explorer or Finder, as well as access a USB printer connected to No, then enter all the required information in the Server Preferences area of the Seagate Share...
User Guide - Page 74
... running the Mac operating system, use Not connected to indicate the status of no activity. Decoding the GoFlex Home Lights
The lights on page 30 for use the Network Utility in My Network Places, then follow the on-screen instructions.)
To find the IP address of GoFlex Home on your network storage system accesses their folders and files. On...
User Guide - Page 75
... Drive light indicates a problem: • Ensure that the drive is properly and fully connected to the dock. • Ensure that neither the dock nor the drive is easy to www.seagate.com/goflexhomesupport if you may still have any problems setting up or using your GoFlex Home network storage system. FreeAgent® GoFlex™ Home User Guide
75 7.
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