Samsung WF455ARGSGR/AA Support Question
Samsung WF455ARGSGR/AA Support Question
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Question posted by nfifick on July 29th, 2014
Washer Turns On And The Door Locks, Nothing Else, Won't Run
when I turn the power on the washer and push the start button, the washer door locks and nothing else, it won't fill up with water or spin or anything, there is no error code.
Current Answers
Answer #1: Posted by BusterDoogen on July 29th, 2014 12:29 PM
BusterDoogen
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Related Samsung WF455ARGSGR/AA Manual Pages
User Manual Ver.1.0 (English, French, Spanish) - Page 14
... INSTRUCTIONS
23
23 Loading your washer 23 Getting started
WASHING A LOAD OF LAUNDRY
24
24 Overview of the control panel
26
Delay Start
27
Child Lock
28
Spin Only
28
Drum Light
28
Garment...34 Downloading and running the mobile app,
Samsung Smart Washer/Dryer App
36 Using the mobile App
36
Disconnecting the connection
36
Starting a new wash
38
Registering your washer
40 Quick ...
User Manual Ver.1.0 (English, French, Spanish) - Page 21
... fill hose to the bottom of a
turn with pliers.
3. Tighten by hand until snug, then two-thirds of the power cord when plugged into a three-prong grounded receptacle.
6. If either or both HOT and COLD water valves.
Do not move the Washer unless the Locking-nuts are not connected, an "nF" (no fill) error can occur.
4.
User Manual Ver.1.0 (English, French, Spanish) - Page 22
...
machine turns off automatically. Press the Temp button and Delay Start button simultaneously at least 3 seconds. 3. The drum rotates clockwise and counterclockwise approximately for for use.
22_ installing your washer
STEP 4
Calibration mode
Before using Calibration mode, be sure to run Calibration Mode after the installation. Remove any contents in the tub and close the door. 4. When...
User Manual Ver.1.0 (English, French, Spanish) - Page 25
...water.
Extra Hot - Colorfast items. When warm rinse is normal.
• We recommend you updated on the cycle status and time remaining. Eco Warm - Extra High - Spin selection 4 button
Soil Level 5 selection button
To minimize wrinkling of laundry...cold to use the Extra High spin option for these loads, nor overload your Washer without spinning. It provides instructions and diagnostics...
User Manual Ver.1.0 (English, French, Spanish) - Page 26
... use (after every 40 washes) is set time.
4.
Select Cycle 6 Option
Start/Pause 7 selection button 8 Power button
Extra Rinse - Extra Spin - Add additional time to clean dirt and bacteria from loads. Choose your washer on for up to more thoroughly remove laundry additives and perfumes. Pure CycleTM - Regular use the Steam Wash function. Manually or automatically set...
User Manual Ver.1.0 (English, French, Spanish) - Page 28
... is automatically turned on the display panel.
If the door is opened when the power is on, the Drum Light is on or off. 4. By pushing the My Cycle button, you choose "My Cycle". washing a load of laundry
WF455AG-03159A_EN.indd Sec5:28
2012-04-13 11:59:23 Pushing the Start/Pause button unlocks the door, unless the water is...
User Manual Ver.1.0 (English, French, Spanish) - Page 29
... of the laundry. If an error occurs more than twice, please manually enter the error code displayed on the smart phone. 7. fluorescent or lamp) is focused on the display panel of the washing machine into the Smart Care app. Run the Smart Care app on the display. 3. Press the Power button. 3. Press the Start/Pause button.
: The washer automatically selects...
User Manual Ver.1.0 (English, French, Spanish) - Page 36
... cycle you want, and then top the Start button.
36_ washing a load of laundry
USING THE MOBILE APP
After you washer has been connected, you must tap the Smart Control button in the Cycle Selection screen to start a new wash from your washer. 1. Tab the Disconnect button.
Tap the Start new wash button. The Choose cycle screen is displayed. washing...
User Manual Ver.1.0 (English, French, Spanish) - Page 40
... listed in the Wi-Fi settings screen on the display panel and press the Start/Pause button.
This process delivers the connection information of the AP that is displayed on the mobile phone, run the mobile app, select Connection setup and press the Setting Start button. Turn the Cycle Selector until is connected with the oAP.
User Manual Ver.1.0 (English, French, Spanish) - Page 45
... holder out of the parts under running water.
4. Clean the dispenser recess with a soft brush.
5. Reinsert the siphon cap and push it firmly into place. 7. Run a Rinse+Spin c ycle without a load. • Turn the water faucets off and disconnect the inlet hoses. • Unplug your Washer from the electrical outlet and leave your Washer door open to let air circulate...
User Manual Ver.1.0 (English, French, Spanish) - Page 49
... no water or not enough • Turn both faucets on the inlet hoses at the faucets for obstructions. If the surface is not level, adjust your Washer feet to level the appliance.
• Make sure that the shipping bolts are open. • Make sure to press the Start/Pause Button to start your Washer starts to check the door lock...
User Manual Ver.1.0 (English, French, Spanish) - Page 51
Redistribute the load, press the Start/Pause button. Your washer failed to turn off the unit for 10 seconds and then turn it still does not drain, call customer service.
Call customer service.
Press the Power button to lock the door. Press the Start/Pause to help you are open when the washer is lower than 59°F. Check for service. Check...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 2
... ERROR FUNCTION
Error Code NO (Diagnostic Code
Error Image)
Description
Corrective Action
1
dc
An unbalanced load that the unit senses a small clog while draining. Close the door tightly and restart the cycle. Press the Power button to lock the door. Call customer service. your washer, then turn off
3
FL
Your washer failed to turn off
6
LO
The door will not unlock.
the water...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 5
... operating modes (e.g. water valve, motor, door, drain pump, etc.). Turn off the machine and try again. ✻ Before entering QuickTest Mode, turn on AP.(WiFi AP)
After entering QuickTestMode, WiFi testing is "AE4" error check WiFi module in the unit. - How to washer before servicing, unless testing requires power. Press Soil Key, Spin Key and Power Key at the...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 12
...door status (OP if open, CL if closed). 4. The Water Temperature in ' is to washer before servicing, unless testing requires power. You can change each information using the Cycle Selector(WF455) and arrow(WF457) button...WF457AR* - The Water Temperature in the Board Input Test is displayed in Celsius. 2. The Door Lock Switch status (UL if unlocked, LO if locked). 5.
ALIGNMENT ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 17
... run the washer. • Close door and push the Start/Pause key to run the washer. • Check if washer is empty.) • Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN7,CN5,CN6) (Refer to over tightening. • Check standpipe for possible kinked dispenser to washer before servicing, unless testing requires power.
Will Not Spin...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 18
... Spin Speed or Drain Only was selected. • Go to washer before servicing, unless testing requires power. Use HE (High-Efficiency) or reduce its contributors. • Check if there is too high. Will Not Unlock • Check if the door is being pushed out, which may keep it from unlocking. • Door locks itself when the water level...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 19
...; Check for any residue in the drain hose. • Close the door and press the Start/Pause Button. For safety reasons, the washer does not tumble or spin with
the door open . • Make sure the domestic water heater is set to balance it reads 120V, change Door Lock Switch, and if not, change PCB. (Refer to PCB Connector...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 20
...power cord and turn Power S/W on, memorized data is not displayed, check the followings. disconnect power to washer before servicing, unless testing requires power...#3 of CN11 = 12Ω Door Lock Check Check Voltage at Pin #1 of CN6 and Pin #2 of RY5 When Door Lock = AC 120V Drain Motor Check Check...Motor operates = AC 120V Water Valve Check Check Voltage at Pin #2,6,7,8,9,10 of CN6 and Pin #2 of ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 21
...power to washer before servicing, unless testing requires power. PROBLEM CHECKING AND METHOD OF PCB (Model: WF455AR*)
- If any data is displayed.
If you plug in the power cord and turn Power... CN11 = 12Ω Door Lock Check Check Voltage at Pin #1 of CN6 and Pin #2 of RY5 When Door Lock = AC 120V Drain Motor...operates = AC 120V Water Valve Check Check Voltage at Pin #2,6,7,8,9,10 of CN6 and Pin ...
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