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Samsung WF338AAB Support Question

Samsung WF338AAB Support Question

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Question posted by borgthe32 on February 15th, 2015

Won't Spin

I place dial on spin only and I can hear a little humming like maybe a vibrating or hum from motor but doesnt spin at all. There are no error codes appearing at all. I'm trying to narrow down the problem.Im not sure what makes it spin. I would guess it is the magnet and coil assembly in the rear of it. I took that off and it looked ok, magnets were ok and coil contacts had a very small amt of rust that I brushed off. with a socket I can turn it, but it I have to use some force to turn it. I'm not sure how force should be needed or if this is normal. It could also be something that is preventing current from going to that coil magnet assy. like a door switch or something. Any ideas are appreciated.

Current Answers

Answer #1: Posted by BusterDoogen on February 15th, 2015 3:08 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Go here for the part that could cause this failure & repair guidance.

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Answer #2: Posted by waelsaidani1 on February 15th, 2015 11:50 AM
waelsaidani1

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If the washer won't spin the door latch should be checked. The door latch can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Related Samsung WF338AAB Manual Pages

Quick Guide (ENGLISH) - Page 1

... used . Check for service. • Your washer has tried to force the door open when washer is open when locked. High Efficiency detergent contain suds suppressors that occur noise/vibration or damaged laundry. • Load is too high. Do not try to fill but was • Make sure hot and cold water valves are...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 1

... a water leakage or operating error. Replace the debris filter, the emergency drain cap and tube and then close the filter cover. ✔ If you add the laundry during a spin cycle, it starts again with the floor. MAKE SURE YOU KNOW... Adding the laundry • Adding laundry ➲ Press the Add laundry(Stop&Add) button...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 2

... program time. • Press the Start/Pause button and then check the laundry status. If you will automatically try to the product or safety issues. This process may enter directly into the ... following error messages is opened Is the door opened? ➲ Make sure to drain the water. When inserting fabric softener If fabric softener is detected with water. ➲ Select Spin to...
User Manual (user Manual) (ver.1.0) (English) - Page 2

... those of conventional drums, the diamond drum prevents fabrics from a variable speed, reversible motor. The washer also has fewer moving parts. 7. Fabrics should be stacked to maximize usable space. ...motor generates a higher spin speed of 1,300rpms for your new silvercare™ washer WF338AA-02562A-01_EN.indd 2 2008-03-10 ¿ÀÈÄ 3:35:32 features of your laundry...
User Manual (user Manual) (ver.1.0) (English) - Page 4

...WF338AA-02562A-01_EN.indd 4 2008-03-10 ¿ÀÈÄ 3:35:33 Be sure that has been exposed to carry them every five years. These items may void your hot...before putting in a cool, dry place out of children's reach. Since hydrogen gas is moving. Store laundry detergents and other flammable liquids or solids before servicing your washer. that could be produced in your...
User Manual (user Manual) (ver.1.0) (English) - Page 5

... Alcove or closet installation 9 Important note to installer 11 Loading your washer 11 Getting started WASHING A LOAD OF LAUNDRY 12 MAINTAINING YOUR WASHER 18 TROUBLESHOOTING 21 12 Overview of the control panel 14 Child lock 14... 19 Cleaning the debris filter 20 Storing your washer 21 Check these points if your washer... 23 Information codes APPENDIX 25 25 Fabric care chart 26 Helping ...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... 8 2008-03-10 ¿ÀÈÄ 3:35:36 Wood floors may freeze, since your washer will always maintain some water in vibration and/or tendency for your Washer must be reinforced to move slightly during the spin cycle. The drain hose must be above 60°F/16°C. Alcove or closet installation MINIMUM...
User Manual (user Manual) (ver.1.0) (English) - Page 9

...in the drain facility. Fill the holes with the supplied wrench. 2. Place the drain hose in the rear wall of your washer. For best results, the drain hose should be freezing (below 32&#...unit. 1. Be sure an airtight connection is NOT made between the drain hose and the standpipe. Laundry tub Stand pipe Hose retainer Tie strap 96" Max 18" Min Installing your Washer 1. The standpipe ...
User Manual (user Manual) (ver.1.0) (English) - Page 11

... few smaller items that usually have close the door, and press the Start/Pause Button. Try washing bedding, towels, undergarments, and other lingerie in the cycle. 8. Select the appropriate cycle...those portions of 10 seconds, the cycle will appear in the display. • DO NOT attempt to improve tumbling and spin performance. Before your washer starts to fill, it will make a series ...
User Manual (user Manual) (ver.1.0) (English) - Page 12

...spin speed options. High - Press the button to add steam to conserve energy. Normal - Colorfast items. When warm rinse is added, steam fills the inside of the washer, the door glass mists up and the sound of laundry...iron fabrics, DO NOT use the Extra High spin option for these loads, nor overload your Washer. The door does not open during spin. Steam is only available when a Steam ...
User Manual (user Manual) (ver.1.0) (English) - Page 13

... - The wool wash cycle of this machine has been approved by the manufacturer of laundry _13 WF338AA-02562A-01_EN.indd 13 2008-03-10 ¿ÀÈÄ 3:35:45 Quick Wash - Spin Only - Provides a spin to turn your washer on the garment label and those issued by Woolmark for the washing of the...
User Manual (user Manual) (ver.1.0) (English) - Page 14

... you want to continue the wash cycle, close the door and press the Start/Pause button. 14_ Washing a load of laundry Child lock A function that prevents children from playing with your Washer is running. 2. Once you are able to unlock the door and wish to activate/deactivate the Child Lock function, press...
User Manual (user Manual) (ver.1.0) (English) - Page 15

...be washed in hot water can now be replaced by sensing the weight of the laundry. Press the SilverCare™ button. 5. COMMERCIAL USERS SHOULD NOTIFY THEIR LOCAL WASTE ...the Start/Pause button. : The washer automatically selects optimal washing conditions by turning the Cycle Selection dial. 4. Press the Start/Pause button. : The washer automatically selects the optimal wash conditions by...
User Manual (user Manual) (ver.1.0) (English) - Page 16

... the detergent compartment. 16_ Washing a load of the control panel. 2. Please use : 1. All laundry additives are added to overfill or spill. 3. washing a load of laundry DETERGENT USE Your Washer is best if both laundry products are in place before starting your Washer. 2. Slide the dispenser drawer carefully and completely back into the detergent compartment before starting...
User Manual (user Manual) (ver.1.0) (English) - Page 17

...35:46 03 Washing a load of laundry Pre wash compartment When using the Pre Wash option, detergent should be diluted with this Washer. Bleach compartment (Liquid chlorine bleach only...appropriate time. 4. It will automatically be added to the bleach compartment. Your Washer automatically dispenses bleach into the Bleach compartment. Fabric Softener compartment Bleach compartment Fabric...
User Manual (user Manual) (ver.1.0) (English) - Page 18

.... 4. CLEANING THE DISPENSERS The Automatic Dispenser may be cleaned periodically due to laundry additive buildup. 1. Run a Rinse & Spin cycle without any dirt, soil, odor, mold, mildew, or bacterial residue that may result in your Washer and prevent the unlikely possibility of laundry WF338AA-02562A-01_EN.indd 18 2008-03-10 ¿ÀÈÄ...
User Manual (user Manual) (ver.1.0) (English) - Page 21

... • Turn both faucets on fully. vibrates or is too noisy. • Make sure your Washer is running with sufficient water pressure. (1kgf/cm2 or higher) • Make sure the Detergent Selector dial is not activated; For your safety, your Washer. • Make sure the Child Lock is in . • Make sure the water source faucets are removed...
User Manual (user Manual) (ver.1.0) (English) - Page 22

... hose connections are tight. • Make sure the end of the water. The hose filter screens may change as your Washer will remain locked during the heating portion of • Use the High or Extra High spin speed. It should be plugged. • As your Washer is a normal function of the automatic temperature control...
User Manual (user Manual) (ver.1.0) (English) - Page 23

... problem) Call for service. has not reached the proper water level. The door will not unlock. Motor not running . Before calling for kinked hoses. Turn off your Redistribute the load, press the Start/Pause Washer from spinning. Restart the cycle by pressing the Start/Pause Button. If the code reappears, call for service. Your Washer has tried...
User Manual (user Manual) (ver.1.0) (English) - Page 26

.... Remove the door so that the appliance cannot be connected to save energy. SPECIFICATIONS C D A TYPE DIMENSIONS WATER PRESSURE WEIGHT HEATER RATING POWER CONSUMPTION SPIN REVOLUTION B FRONT LOADING WASHER Div A. Cut off the power cord so that animals and small children cannot get trapped inside the appliance. • Do not exceed the detergent...

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    ...Book (8) Select Contact List (1) Highlight the desired Contact entry, stored in the handset's memory, using the navigation keys, then press the OK key ... Can I Assign MP3 Files As Ringtones On My SGH-A257 (Magnet) Phone? Profiles contain all profile dependent. tone allows you to ...: Highlight either Vibration or Mute, using the navigation keys Press the left soft key for OK to save the...
  • General Support
    ...SGH-A637), using the navigation keys Exchange the PIN Codes on the phone, USB communication will appear while the MP3... contact the manufacturer of the MP3 file(s) then copy to create the playable download folders (Audio & Tips: Make sure ...using the Mass Storage option, follow the steps below : turn off the Bluetooth functionality or click here for the correct data cable by looking...
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    ... Add Or Delete Entries From The Block Or Reject List On My SGH-A257 (Magnet) Phone? To add an entry to the Reject List follow the steps below: From...the following: Number (1) Enter the phone number, using the keypad Press the left soft key to Save Contacts (2) Highlight the desired Contact, using the navigation keys Press the OK key to Check the Contact's box Press the left soft key to Add ...

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