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Samsung UN55B8000 Support Question

Samsung UN55B8000 Support Question

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Question posted by hillhuntin on October 30th, 2012

Samsung Dlp Tv Hl-s5686w - I Turn The Tv On And I Get No Picture Or Sound

After pushing on the power button the picture does not come on and no sound.  I do hear a buzzing sound coming from the back of the set.  The three lights on front first indicated that the safety switch for door closure was not shut.  I replaced this switch and now am receiving the light that says picture will display in 15 seconds...but the set just keeps resetting and trying to come on... Any thoughts or suggestions would be appreciated.

Current Answers

Answer #1: Posted by TVDan on October 30th, 2012 8:29 PM
This answer was accepted by the poster of the original question.
TVDan

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Normally this three indicators blinking is an indication that you have a bad lamp, but really what this indication is, the microprocessor has not received the signal from the optical engine that "the lamp is lit and all is well". There are many things that need to happen before the lamp will start up. The power supply must develop all the needed voltages required by all the rest of the circuits, the cooling fans must be running at the correct speeds, the lamp door switch must be closed (interlock switch), The Color Wheel must be able to spin at the 1800 RPM and lock in sync with the video signal, the ballast circuit must be able to develop the 5000 volts to start-up the mercury vapor lamp, and the lamp needs to be in good working condition to light up. There should be no weird noises pointing to the fact that a fan or the color wheels motor bearings are starting to go bad, or the lamp has broken and the high voltage arcs as it attempts to light up the lamp The normal failures are the lamp and the color wheel. Unfortunately there is NO way to test a lamp. When you turn on this DLP HDTV the fans will start up first and then the color wheel will spin-up. If the color wheel doesn't get up to the 1800 RPM and maintain that speed then the lamp will not get to enable pulse. unfortunately after three attempts the set will shut down and the indicators will blink telling the customer to change the lamp. If the lamp is bad the color wheel gets up to speed, then the DMD board sends the signal to the ballast to develop the high voltage needed to ionize the mercury vapor lamp. If the lamp is bad then the high voltage will make a arcing sound (three times) before it shuts down and blinks the indicators. The microprocessor is located in the signal cluster and all it knows is that the lamp didn't light up correctly, so it gives the change lamp LED indicator blink


TV Dan

Related Samsung UN55B8000 Manual Pages

Safety Guide (ENGLISH) - Page 1

...set . • Use only a properly grounded plug and receptacle. - Please contact your Samsung...power plug when pulling the plug from the wall (see the information below.) * DLP TVs, Direct View Type TVs...any unusual sounds or smells coming from a.... This symbol indicates that corresponds to...power cord in an unstable location such as the airport, the train station etc. Important Safety...
User Manual (ENGLISH) - Page 3

...TV 10 ■ Viewing the Connection Panel 11 CHANNEL ■ Channel Menu 14 ■ Managing Channels 15 PICTURE ■ Configuring the Picture Menu 17 ■ Viewing Picture-in-Picture 21 ■ Using Your TV as a Computer (PC) Display 22 ■ Setting up the TV with your PC 23 SOUND ■ Configuring the Sound...62 ■ Setting Up Anynet 63 ■ Switching between Anynet+ ...
User Manual (ENGLISH) - Page 15

... such as a Home theater receiver. N Turning on or off the TV while a USB device is set to On, you want to hear 5.1 channel audio, connect the digital audio ...Cable Box / Satellite receiver (Set-Top Box) directly to Samsung's network wirelessly using the 'Samsung Wireless LAN Adapter' (Sold separately). English - 13 You can hear sound output from the Home Theater receiver.
User Manual (ENGLISH) - Page 19

... will reduce the overall running cost. ❑ Advanced Settings Samsung's new TVs allow you to control the picture quality. ● Backlight: Adjusts the brightness of LED back light. ● Contrast: Adjusts the contrast level of the picture. ● Brightness: Adjusts the brightness level of the picture ▲ Backlight ▼ 7 U Move L Adjust E Enter R Return...
User Manual (ENGLISH) - Page 27

... L Move E Enter R Return English - 25 N The volume and MUTE buttons do not operate when the Speaker Select is set to adjust the volume every time the channel is changed. Please set the sound of the sub (PIP) picture. N You can restore the Sound settings to the sound of the TV Speakers. N If you select External Speaker in the Speaker...
User Manual (ENGLISH) - Page 32

... the TOOLS button to USB or TV Memory) You can select a folder on the USB Device/TV Memory with the setting you set the timer on, the television will appear. N Auto Power Off When you 've chosen, set to Activate.) ■ Volume Set the desired volume level. ■ Source → TV / USB / TV Memory You can select the TV, TV Memory or USB...
User Manual (ENGLISH) - Page 35

... use the 'Samsung Wireless LAN Adapter'(WIS09ABGN) to turn the Ping connection function on/off, turn it on the Wall LAN Cable 1. WPS will not work with the TV. • When...to the TV via PBC (Push Button Configuration) or PIN (Personal Indentification Number). If the wireless IP sharer supports DHCP, your TV can connect to the wireless network. TV Rear Panel or Samsung Wireless LAN...
User Manual (ENGLISH) - Page 41

... down your settings so that ...turn off and turn on using the Internet. Refer to this information when connecting external devices to the TV. ❑ Contact Samsung...please retry downloading. TV Rear Panel N Current Version ...TV's firmware in the TV. USB Drive ■ By USB Insert a USB drive containing the firmware upgrade downloaded from samsung.com to not disconnect the power...
User Manual (ENGLISH) - Page 42

... this point, the loading icon will appear at a time. Press the POWER button to the USB1(HDD) or USB2 jack on . 2. N For unsupported or corrupted files, the 'Not Supported File Format' message is a Mass Storage Class Bulk-Only Transport device. TV Rear Panel 3. Photo SUM Device Music Movie Setup e Exit N Do not disconnect the...
User Manual (ENGLISH) - Page 65

..., it will appear. Press the ▲ or ▼ button to the TV are listed. N When the device scan is turned on via the power button, devices connected to the TV may take up to On in the device list. E.g. Sound is connected, the play menu of connected devices. N If you set Anynet+ (HDMI-CEC) to 2 minutes. N Anynet+ devices...
User Manual (ENGLISH) - Page 67

...one receiver (home theater). ● Check if the Anynet+ device power cord is properly connected. ● Check the Anynet+ device's Video/Audio/HDMI 1.3 cable...turn your TV off and on again. ● Check if the Anynet+ Function of Anynet+ device is set to On in the Anynet+ menu. ● Press the SOURCE button on the recording device is not connected.) The message 'Connecting to TV. The TV sound...
User Manual (ENGLISH) - Page 3

...TV 10 ■ Viewing the Connection Panel 11 CHANNEL ■ Channel Menu 14 ■ Managing Channels 15 PICTURE ■ Configuring the Picture Menu 17 ■ Viewing Picture-in-Picture 21 ■ Using Your TV as a Computer (PC) Display 22 ■ Setting up the TV with your PC 23 SOUND ■ Configuring the Sound...62 ■ Setting Up Anynet 63 ■ Switching between Anynet+ ...
User Manual (ENGLISH) - Page 15

... Box) and is connected to the TV via HDMI, only 2 channel sound will send out 5.1 channel sound to an external device supporting 5.1CH. 9 0 ! When the TV is connected to the Home theater receiver. N When an audio amplifier is set to On, you want to Samsung's network wirelessly using the 'Samsung Wireless LAN Adapter' (Sold separately). English - 13...
User Manual (ENGLISH) - Page 19

...reduce the overall running cost. ❑ Advanced Settings Samsung's new TVs allow you can only make changes to Backlight, ...Settings : 7 : 95 : 45 : 50 : 50 : G50/R50 ❑ Backlight / Contrast / Brightness / Sharpness / Color / Tint(G/R) Your television has several setting options that allow you to control the picture quality. ● Backlight: Adjusts the brightness of LED back light...
User Manual (ENGLISH) - Page 27

... Tools → PIP → Sound Select. ❑ Sound Reset → Reset All / Reset Sound Mode / Cancel You can restore the Sound settings to the factory defaults. N The volume and MUTE buttons do not operate when the Speaker Select is activated, you can listen to the sound of the sub (PIP) picture. Sound Reset Select the sound reset options. N You can...
User Manual (ENGLISH) - Page 32

... same type USB device, be made. N If you set the timer on, the television will eventually turn off . Press the ENTERE button over the desired day and the c mark will appear. N Auto Power Off When you are operated for too long time. ■ Time Zone Select your TV.) N When there is only one photo file in...
User Manual (ENGLISH) - Page 35

... WPS(Wi-Fi Protected Setup), you to turn the Ping connection function on/off, turn it may not connect to use the 'Samsung Wireless LAN Adapter'(WIS09ABGN) to the TV via PBC (Push Button Configuration) or PIN (Personal Indentification Number). WPS will result in either mode. TV Rear Panel or Samsung Wireless LAN Adapter Wireless IP sharer The LAN...
User Manual (ENGLISH) - Page 41

... devices to not disconnect the power or remove the USB drive while upgrades are complete (the new version will have made will return to the 'Setting the Network' instructions. (see...the software to upgrade the software. TV Rear Panel N Current Version is upgraded, video and audio settings you can be careful to the TV. ❑ Contact Samsung View this information when your network. ...
User Manual (ENGLISH) - Page 42

...image, the longer it is displayed, press the ENTERE button or to turn the TV on. 2. N When moving to the dedicated USB1(HDD) port. English - 40 SAMSUNG is a Mass Storage Class Bulk-Only Transport device....is set to Basic View, up to prevent them may take a few seconds. At this TV. N If more than one at the screen. N If an over-power (Fail add new device USB1/USB2 Power Overload...
User Manual (ENGLISH) - Page 65

... to select Device List, then press the ENTERE button. You can also display Anynet+ menu by using the recorder. (This is switched to Yes, connected external devices are not displayed. N If you set Auto Turn Off to the selected device. If a DVD recorder is turned off when the TV is connected, the disc menu of the...

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