Why Do Not You Answer Me

Why do you answer my request? I am complaining from the Samsung support team that they answer and refuse to reply.

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Answer #1: Posted by Odin on May 17th, 2019 5:31 PM

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Odin

Member since:
April 10th, 2010

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Sorry for your problems--but we're an independent help site not connected with Samsung. Regarding your issue: My first step would be to call or call back* and immediately (and firmly) ask for a supervisor or manager (explain this is a follow-up call). If that doesn't solve, escalate to corporate: use the corporate contact information at http://www.corporateofficeowl.com/samsung/Corporate%20Office.

*Use the contact information at https://www.contacthelp.com/samsung/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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