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Samsung SM-R960 Support Question

Samsung SM-R960 Support Question

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Question posted by tniyah18 on December 19th, 2023

Security Password Pattern Forgotten

How do I reset if I forgot the pattern for to open my Samsung Galaxy watch sm960

Current Answers

Answer #1: Posted by Anuj145 on December 20th, 2023 1:01 AM
Anuj145

Member since:
July 18th, 2023

Points: 23,490
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If you've forgotten the pattern to unlock your Samsung Galaxy Watch SM960, there are two ways to reset it:

1. Reset from the Galaxy Wearable app (if connected):

  • This method is the easiest if your watch is still connected to your phone via the Galaxy Wearable app.
  • Open the Galaxy Wearable app on your phone.
  • Tap on "About Watch" or "General" depending on your app version.
  • Select "Reset."
  • Follow the on-screen instructions to complete the reset. This will erase all data and settings from your watch and restore it to factory defaults.

2. Reset using the Power button (if not connected):

  • If your watch is not connected to your phone, you can perform a hard reset using the Power button.
  • Turn off your watch completely.
  • Press and hold the Power button for about 10 seconds, until the watch enters Boot Menu.
  • Use the Power button to navigate to "Wipe data/factory reset" and press the Power button to confirm.
  • Select "Yes" to confirm the reset. This will erase all data and settings from your watch and restore it to factory defaults.

Important notes:

  • Performing a factory reset will erase all data and settings from your watch, including paired devices, downloaded apps, watch faces, and personal data. Make sure you have a backup of any important data before proceeding.
  • You will need to pair your watch with your phone again after the reset.

Here are some additional resources that you may find helpful:

I hope this information helps you reset your Samsung Galaxy Watch SM960!


Anuj
Answer #2: Posted by SonuKumar on December 20th, 2023 2:10 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,619,300
100
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There are several ways to reset security on your Samsung Galaxy Watch SM-R960, depending on what you're trying to achieve:

1. Factory Reset:

This option will erase all data and settings from your watch and restore it to factory defaults. This is useful if you want to start fresh, remove a forgotten PIN/password, or sell your watch.

To factory reset through the Settings menu:

Go to Settings > General > Reset.

Tap Factory reset.

Enter your PIN or password if prompted.

Tap Reset again to confirm.

To factory reset using hardware buttons (if your watch is unresponsive):

Make sure your watch is powered off.

Hold down the Power and Back buttons simultaneously for about 10 seconds.

Release the buttons when the Samsung logo appears.

Use the touch bezel to navigate to Wipe data/factory reset and tap it.

Tap Yes to confirm.

Tap Reboot system now.

2. Reset Watch Lock:

This option will only reset the PIN or password you use to unlock your watch screen. Your data and settings will be preserved.

To reset watch lock through the Settings menu:

Go to Settings > Security > Watch lock.

Tap Change Watch Lock.

Enter your current PIN or password.

Tap No PIN or create a new PIN/password.

3. Reset Find My Watch:

This option will remove your watch from your Samsung account and disable the Find My Watch feature.

To reset Find My Watch:

Open the Samsung Wearable app on your phone.

Make sure your watch is connected to your phone.

Tap Home > Manage watch.

Tap Find My Watch.

Tap Disconnect and remove account.

Important warnings:

Before performing any reset, make sure to back up any important data you want to keep, such as watch faces, apps, or custom settings.

Once you reset your watch, you will need to re-pair it with your phone.

I hope this information helps! Let me know if you have any other questions.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Samsung SM-R960 Manual Pages

Quick Start Guide - Page 1

..., visit your Galaxy life. care-plus Get help secure it for future reference. Center the device on the band. This device has a locking function (e.g., user-defined codes or patterns) that have been approved for use or access to connect your wireless carrier for a few seconds. Use only Samsung approved charging devices and accessories. Scan the...
Quick Start Guide - Page 2

..., Safety and Device care information, including: • Device Temperature • Samsung Knox security platform • Maintaining Dust and Water Resistance (IP rating) • Location...www.samsung.com/sar Samsung mobile products and recycling WARNING! Electronic acceptance, opening Settings > About phone or About device or About tablet or About watch > Legal information > Samsung legal...
User Manual - Page 2

... | Activation | Galaxy Wearable app | Lock or unlock your device | Customize buttons | Navigation | Change the watch face | Quick panel | Tiles | Notifications | Sleep mode | Do not disturb | Water lock mode | Theater mode | Enter text Apps Tools: Alarm | Bixby | Calculator | Calendar | Compass | Contacts | Find My Phone | Reminder | Samsung Global Goals | SmartThings | Samsung Wallet | Stopwatch...
User Manual - Page 3

... speech | Date and time | Orientation | Transfer watch to new phone | Reset the Watch Accessibility: TalkBack | Visibility enhancements | Hearing enhancements | Interaction and dexterity | Accessibility | Installed apps Security and privacy: Set a screen lock | Permission manager | Wrist detection | Location | Safety and emergency Accounts: Samsung account | Google account | Google settings Other...
User Manual - Page 5

illustrations are constantly evolving - Getting started Galaxy Watch6 Touchscreen Band Home button Back button Devices and software are for reference only. 5
User Manual - Page 6

Getting started Galaxy Watch6 Classic Touchscreen Rotating bezel Band Home button Back button Devices and software are for reference only. 6 illustrations are constantly evolving -
User Manual - Page 7

Samsung accessories are designed for your watch from the wireless charger. illustrations are constantly evolving - Connect the wireless charger to maximize battery life. Using other accessories may void your new device. Use only Samsung charging devices rated with the center of the wireless charger. 3. Devices and software are for plugging the USB cable into a wall outlet...
User Manual - Page 8

... the device to the device or charger may become hot. Placing objects, such as liquids, dust, metal powders, and pencil leads. Learn more: https://www.samsung.com/us/support/answer/ANS00076952 NOTE Do not disassemble, modify, or repair your device. Remove the device from coming into contact with conductive materials, such...
User Manual - Page 10

... cover, Wireless power sharing may not work with most Qi-Certified devices. Getting started NOTE Wireless power sharing works with some accessories, covers, or other manufacturer's devices. Requires minimum 30% battery to make a connection. For best results when using Wireless power sharing, please note: • Remove any ...
User Manual - Page 11

... device, stop using it cools. 1. Devices and software are for reference only. 11 Open the buckle and place the strap around your lower arm just above your wrist, insert the pin into an adjustment hole, and then secure the buckle to your wrist as shown below. illustrations are constantly evolving - If your...
User Manual - Page 15

... out while you are wearing it from your pattern or pin and unlock the watch. Home button Configure shortcuts for the Home button. 1. When enabled, your watch : ◌ Cover the screen with your ... is launched when the Home button is set to secure your palm. Customize buttons You can use the screen lock feature to open Samsung Pay. You can customize the shortcuts assigned to choose...
User Manual - Page 48

... following information: • Meal type: Enter the type of meal you are seated and relaxed. 48 From Samsung Health, tap Food. 2. Follow the prompts to set your information. 3. Apps Food Keep track of your sleep patterns. 1. Swipe to measure your body composition. • After a moment, your sleep data. Sleep Automatically track your...
User Manual - Page 56

Settings Access Settings Connections Notifications Sounds and vibration Display Security and privacy Accounts and backup Device maintenance Accessibility Other settings 56
User Manual - Page 58

... a lock icon. 3. From Settings, tap Connections > Wi-Fi. 2. Enter the password if required, and tap Connect. From Settings, tap Connections > NFC and contactless payments. 2. Settings Connect to a Wi-Fi network This feature is available when the watch is open app. 58 Tap Payment to set the default payment app for transportation or events...
User Manual - Page 63

From Settings, tap Sounds and vibration > Vibration. 2. Tap Call vibration and select a vibration pattern. 63 Tap an option: • Sound: Enable sounds for calls. 1. Vibrate with sound: Set your device to vibrate in addition to ringing when you have ...
User Manual - Page 64

...64 Sounds and vibration > Notification vibration and select System vibration Enable vibrations when the watch screen is tapped. ◌ From Settings, tap Sounds and vibration > System vibration ... Volume. 2. Settings Notification vibration Choose a vibration pattern for new notifications. ◌ From Settings, tap a vibration pattern. Ringtone Choose from preset notification sounds. 1. Tap...
User Manual - Page 68

... a pattern that you secure your wrist. ◌ From Settings, tap Security and privacy > Wrist detection. 68 From Settings, tap Security and privacy > Privacy > Permission manager. 2. Tap Hide information to keep notifications and personal information hidden on the screen to unlock your wrist and the screen is turned off if your watch has trouble detecting when...
User Manual - Page 77

... number: Display your watch's serial number. • IMEI: Display your watch's IMEI number. • Status information: Access device information about the watch. • Legal information: Access legal information related to the watch. • Software information: Check your watch's software version and security status. • Battery information: Check the watch's battery voltage and capacity...
User Manual - Page 79

...in any situation. It is important that all compartments are available online at https://www.samsung.com/us/Legal/Gear-HSGuide. This Product is subject to your device, do not ...CAUTION To avoid electric shock and damage to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. ("Samsung"). It is wet or in any situation. Follow these tips carefully to prevent ...
User Manual - Page 80

... be compatible with a clean, soft cloth. Other marks are all its parts and accessories out of the reach of their respective owners. Failure to rinse the device in fresh... is dropped or receives an impact, the water and dust resistant features of Samsung Electronics Co., Ltd. Samsung, Samsung Galaxy, and Samsung Health are the property of small children. Preloaded apps on your device may ...

Samsung Knowledge Base Results

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