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Samsung SCX-4521FG Support Question

Samsung SCX-4521FG Support Question

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Question posted by ismirlee on May 15th, 2014

How Can I Receive Fax From Scx-340x Printer And Fax Machine

My fax machine does not receive fax from sender, machine dial tone ringing and in the panel document receiving is showing but not receiving from machine and pc how can i fix this problem please help me about this.

Current Answers

Answer #1: Posted by StLFanMan on May 21st, 2014 8:36 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
100
points
I would advise speaking with Samsung, so they can walk you through some troubleshooting.

Samsung: 1-800-726-7864

Related Samsung SCX-4521FG Manual Pages

User Manual (ENGLISH) - Page 6

...the Control Panel to an Application 6.1 7. Faxing (Only for SCX-4521F) Changing the Fax Setup options 7.1 Available Fax Setup Options ...7.1 Loading a Document ...7.3 Adjusting the Document Resolution 7.4 Sending a Fax Automatically ...7.4 Sending a Fax Manually ...7.5 Redialing the Last Number ...7.5 Confirming Transmission ...7.5 Automatic Redialing ...7.5 About Receiving Modes ...7.6 Loading...
User Manual (ENGLISH) - Page 7

...Toner Empty Message (Only for SCX-4521F 9.11 Common Linux Problems ...9.12 Common Macintosh Problems 9.13 Problems in Printer Setup Utility 9.13 10. Using Secure Receiving Mode 7.13 Printing Reports ...7.13 Using Advanced Fax Settings 7.14 Changing Setting Options 7.14 Advanced Fax Setting Options 7.14 8. Troubleshooting Clearing Document Jams ...9.1 Input Misfeed ...9.1 Exit Misfeed...
User Manual (ENGLISH) - Page 24

...turning on the machine after turning it will appear on for the first time, the display prompts you must dial an access code (9, for example) and listen for a second dial tone. You can enter... Numbers" on the bottom line and press Enter. Setting the Date and Time (Only for SCX-4521F) When you are setting up speed dial numbers. Month Day Year Hour Minute = 01 ~ 12 = 01 ~ 31 = requires...
User Manual (ENGLISH) - Page 25

... until the remote machine answers. • Ringer: You can adjust the ringer volume. • Key Sound: With this option set to "On" an alarm tone sounds when an error occurs or fax communication ends. • You can adjust the speaker volume only when the telephone line is turned off . The display shows "Paper Setting...
User Manual (ENGLISH) - Page 38

... information about using a dot-matrix printer. • Super Fine for documents with Fax communication, there could be a restriction on the bottom line and press Enter. Sending a color fax is enabled only if the remote machine also supports Super Fine resolution. • Photo for documents containing shades of resolution. • Standard for SCX-4521F) This chapter gives you...
User Manual (ENGLISH) - Page 39

... up the extension phone and hear fax tones, enter the Receive Start Code. For further details, see "Receiving Faxes Using the DRPD Mode" on page 7.7. 7.2 Faxing (Only for SCX-4521F) The available options are On or Off. When receiving a document containing pages as long as or longer than the paper installed in your machine to fit the size of the...
User Manual (ENGLISH) - Page 41

... display shows "Another Page?". 6 The number is dialed and then the machine begins sending the fax when the receiving fax machine is ready. However, if you have the next page, remove the scanned page and place the next page on page 7.2. 3 Enter the remote fax phone number using the highest resolution mode supported by the other fax machine. Color Documents with...
User Manual (ENGLISH) - Page 42

... error message, press Stop/Clear to clear the message and try to suit your document has been sent successfully, the machine beeps and returns to add. You hear a dial tone. 4 Enter the receiving fax machine's number using the Automatic Document Feeder (ADF):" on page 7.4). When a document is completed. Select "1:Yes" to Standby mode. When something goes wrong while sending...
User Manual (ENGLISH) - Page 43

... hear a fax tone from the answering machine will interrupt your answering machine is switched off, or no answering machine is connected to answer incoming calls within 1 ring. • If you can use this mode, all of your received documents, you are printing, faxing, or copying, except that faxes can also pick up the handset of rings and automatically receives the fax. See "Making...
User Manual (ENGLISH) - Page 44

... device, it , this ringing pattern will continue to be recognized and answered as you re-assign your fax number, or connect the machine to another telephone line. • After DRPD has been set up , call placed to a different number assigned to that the machine answers with a fax tone. Press the buttons slowly in the Receive Mode menu. To receive faxes...
User Manual (ENGLISH) - Page 45

... you to enter a location number, showing the first available number. 4 Enter a speed dial number between 0 and 99, using the number keypad or the scroll button ( or ) and press Enter. You can also select the speed dial number stored in the group. If a number is sent when the receiving fax machine answers. To start over with another...
User Manual (ENGLISH) - Page 46

...Enter. 6 Enter the speed dial number you to enter a group ID. 10 To assign a name to Standby mode, press Stop/Clear. Or To return to enter the receiving fax number: • For ... Your machine automatically scans a document loaded in the group, the display shows "Delete?". Searching Sequentially through the entire memory in which the display asks you can use group dialing for SCX-4521F) ...
User Manual (ENGLISH) - Page 48

... time displays correctly. 13 The document is finished. The display shows the current time and asks you to display "Priority Fax" on the top line of the receiving machine using the number keypad. If...the speed dial number if you need to change the darkness, see "Storing a Number for SCX-4521F) You can input group dial numbers only once at first. 8 When you finish entering fax numbers,...
User Manual (ENGLISH) - Page 50

... by unauthorized people. Scheduled Job Information This list shows the document(s) currently stored for SCX-4521F) When the mode is a fax stored. The machine prints all incoming faxes go into memory. Received Fax Report This report shows information on page 7.2. See "MSG Confirm" on the faxes you have recently received. The mode is unattended. Additional Features Using...
User Manual (ENGLISH) - Page 51

... you to send a copy of a received document. This number dials before any data loss occurs due to be sent. These options are preset at your machine, it takes more time to send a fax when you send are to the power failure. You can keep your machine, if fax forwarding is useful for SCX-4521F) Select Off to print...
User Manual (ENGLISH) - Page 52

...fax jobs in the machine's memory. •Advanced Fax: (Only for SCX-4521F) Restores all of the Advanced Fax setting options to the factory default. •Sound/Volume: (Only for SCX-4521F) Restores all of received faxes. •Phone Book: (Only for SCX-4521F) • Cleaning Your Machine... (Only for SCX-4521F) Clears the speed dial and group dial numbers stored in your machine and the toner...
User Manual (ENGLISH) - Page 62

...dial location you tried to use has no number assigned to clear and try again. See has run out. for service. Your machine cannot connect with the remote machine or has lost contact because of a problem with no jobs waiting. in . The receiving fax machine...) Load Document [LSU Error] Memory Dial Full (only for SCX4521F) Meaning There is full. The remote machine did not...
User Manual (ENGLISH) - Page 68

... of poor-quality. • The fax machine sending you the fax may be faulty. • A noisy phone line can receive your fax. It will help to the ECP printer mode through BIOS setting. Documents are stored in memory correctly. You may be turned off, out of each page or on page 8.4. No dial tone sounds. • Check that the...
User Manual (ENGLISH) - Page 78

... ADF rubber pad 8.6 toner cartridge 8.4 reports, print 7.13 resolution faxing 7.4 S scanning contol panel 6.1 searching Phonebook 7.9 Secure Receiving mode 7.13 sending a fax automatically 7.4 manually 7.5 sounds, set 2.11 specifications facsimile 10.3 general 10.1 paper 10.3 printer 10.2 scanner and copier 10.2 speed dial dialing 7.8 storing 7.8 system requirements Windows 2.7 T tel line, connect...
User Manual (ENGLISH) - Page 97

... task bar and select your printer. 5 Using Smart Panel Smart Panel is installed automatically when you want in order to use the corresponding Smart Panel. Right-click the Smart Panel icon on the printer in use. NOTES: • To use . To check for error status problems. Right-click the Smart Panel icon on the printer in use the this...

Samsung Knowledge Base Results

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  • General Support
    ...not available close to your printer to the nearest Samsung Authorized Service Center for a refund or exchange. Samsung will process RMA (Return Material Authorization) to Samsung. If the problem persists, our tech support... defective unit back to exchange the printer with our product. Samsung Printer/MFP/FAX Warranty Our printers carry 1 year  industry-standard exchange warranty .
  • General Support
    ... Speed Dial 4: Own Number 1: Voice Line 1 2: Voice Line 2 3: Data 4: Fax 5: FDN...Receive Settings 3: MMS Profile 7: Broadcast * 8: Memory Status 3: Recent Calls 1: Missed Calls 2: Calls Made 3: Calls Received...Tone 3: Message Tone 4: Power On/Off 5: Quiet Mode 6: Extra Tone 2: Display Settings 1: Wallpaper 2: Skin 3: Brightness 4: Front LCD Contrast 5: Backlight 6: Dialing Display 7: Front LCD 8: Show...
  • General Support
    ...PC connection is required to apply the update to the Software download page. If the link does not work, it . To obtain the fix...Device"/ My Documents folder For Windows Mobile Device Center Start a Windows Mobile Device Center session, go to restart your device... device. Downloading the Patch For ActiveSync For Windows Mobile Device... emails when the device enters an unattended power saving ...

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