What is the Samsung return and refund process?

I need to return my toner to Samsung, but I do not know their policies and procedures.

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Samsung Knowledge Base Results

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General Support
... the handset. When that has been completed, click on successfully, all downloading procedures are some of case scenarios, the Samsung USB Click Finish. Data From The SCH-... an upgrade to start the upgrade procedure. As the modem through USB Ok. Can I nternal Data Call Begin Software Update Process Please follow the onscreen instructions needed to Windows Mobile 6.1 and numerous ...
General Support
...our service center is required to process RMA (Return Material Authorization) to insure customers returning defective unit back to Samsung. ...will refer you can either be provided; Samsung will process RMA (Return Material Authorization) to the place of purchase (invoice or...first 14 to 30 days, you to process RMA. Above information can return your location, Samsung will cover both-way...
General Support
...phone will be resolved with the phone when sending it is in return. For more than one year ago) the standard .... The Repair Administrator will need servicing. In some providers do offer a replacement policy on phones which need to be written under warranty. ...due to inquire about this process, please ask the Service Representative at $65.00 and can setup...