Samsung RF28R7551SR/AA Support Question
Samsung RF28R7551SR/AA Support Question
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Question posted by pkwang on January 5th, 2023
Samsung Rf28r7551sr/aa Refrigerator Error Code 41
Samsung RF28R7551SR/AA refrigerator error code 41 - is this a known problem with this model?
Current Answers
Answer #1: Posted by hzplj9 on January 5th, 2023 12:25 PM
hzplj9
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June 25th, 2012 Points: 4,874,710
Member since:
June 25th, 2012 Points: 4,874,710
Check this you tube video for advice.
www.youtube.com/watch?v=OOYbr4x9hPA
Hope that solves your problem. Please mark as helpful if it leads you to a satisfactory solution.Thank you.
Answer #2: Posted by SonuKumar on January 5th, 2023 9:00 PM
SonuKumar
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May 9th, 2021 Points: 16,620,300
Member since:
May 9th, 2021 Points: 16,620,300
Error 41 indicates a disconnection between the internal modules of Family Hub - the center of artificial intelligence. Because of this, the refrigerator stops working properly: it does not respond to requests, does not connect to the Internet, and loses connection with other components of the Smart Home system.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Answer #3: Posted by madushika on January 17th, 2023 12:20 AM
madushika
Member since:
January 13th, 2023 Points: 29,290
Member since:
January 13th, 2023 Points: 29,290
Error code 41 on a Samsung RF28R7551SR/AA refrigerator indicates a problem with the refrigerator's fan motor. This is a known issue with this model and can be caused by a variety of factors, including a malfunctioning fan motor, a clogged air filter, or a problem with the refrigerator's control board.
To troubleshoot the problem, first, check to make sure that the air filter is clean and not clogged. If the air filter is dirty, clean or replace it and see if the error code clears. If the error code persists, you should also check the fan motor to make sure it is functioning properly. The fan motor can be tested by removing it from the refrigerator and connecting it to a power source to see if it runs. If the fan motor does not run or runs erratically, it will need to be replaced.
If the fan motor and air filter are both functioning properly, the problem may be with the refrigerator's control board. In this case, it is recommended to contact Samsung or a professional repair technician to diagnose and repair the issue.
It is important to note that attempting to repair a refrigerator on your own without proper training can be dangerous and may void the warranty. Therefore, it is recommended to contact Samsung or a professional repair technician to diagnose and repair the issue.
Related Samsung RF28R7551SR/AA Manual Pages
User Manual - Page 2
... warnings Usage cautions Cleaning cautions Critical disposal warnings
Installation
Refrigerator at a glance Step-by-step installation
Operations
01 Home screen 02 Soft buttons Fridge Manager Display reset (applicable models only) SmartThings SMART GRID Function (Demand Response) Recommendations for voice recognition Samsung Family Hub Dispenser panel Special features
Maintenance
Handling and...
User Manual - Page 3
Contents
Troubleshooting
72
General
72
Do you hear abnormal sounds from the refrigerator?
76
SmartThings
78
Samsung Family Hub
79
Smart Grid (applicable models only)
80
LCD
81
LIMITED WARRANTY (U.S.A.)
82
SAMSUNG REFRIGERATOR
82
Warranty Information (CANADA)
85
If your refrigerator needs service
85
Limited Warranty for Original Purchaser
85
Obligation to the Original Owner...
User Manual - Page 4
... the appliance.
• Because the following instructions cover various models, the characteristics of your new appliance offers safely and efficiently.
When refrigerant leaks from the pipe, avoid any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
• Refrigerant squirting out of the extension cord should be AC...
User Manual - Page 9
... parts may result in an electric shock, fire, problems with the product.
• Plug the power plug into the wall socket firmly. Keep the snap rings and water tube clips out of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. -
Safety information
• Keep the...
User Manual - Page 11
... an electric shock, fire, or problems with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with food. - They could become trapped. • Do not insert your Samsung Electronics service center. - Otherwise there is unattended and do not let children enter the refrigerator. • Do not allow...
User Manual - Page 12
...
center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact a Samsung service center. - Be careful when you open the doors if children are necessarily small. A spark may result in an electric shock, fire, problems with the product, or
injury. • If the interior or exterior LED lamp has...
User Manual - Page 13
...may result in .
• If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.
• Do not strike or apply excessive force to ... Warranty and Modification.
- If the air vents are not covered under Samsung warranty service, nor is equipped with the refrigerator. • To get the best performance from 3rd party modifications.
•...
User Manual - Page 14
...Do not use . Printed letters on the display may come off the power to the refrigerator and contact your nearest Samsung service center. - Do not use a hair dryer to dry the inside or outside of...of electric shock or fire.
• Do not keep the container in the refrigerator to do so may result in your nearest Samsung service center. - There is a risk of vegetable oil: olive oil, corn ...
User Manual - Page 18
...
2020-03-31 12:25:57 Door bins Your refrigerator ships with door bins of order, contact a local Samsung service
center. • If the door is left open for too long, the top internal LED will blink. If the door bins for your refrigerator were packaged separately, use the figure below to avoid...
User Manual - Page 41
... data from the server and is ready for details.
03 Home - Operations
Untitled-5 41
English 41
2020-03-31 12:26:23 Tap to hide or show Soft buttons. - Tap... to display the Quick Panel.
06 Hide/Show - Software Update ( )
Notification ( ) Cloud sync ( ) Energy Saver ( )
Indicates that the newest version of the refrigerator...
User Manual - Page 43
... your Internet service provider for technical assistance.
• The firewall settings of your network system may be affected by Samsung Electronics to your Samsung Smart Refrigerator may fail to connect to applicable Samsung Smart Refrigerators. NOTE
• The SmartThings app is subject to change without notice or discontinued support according to the Internet. SmartThings...
User Manual - Page 44
... of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. Getting started Turn on the device you want to connect, open the Refrigerator page. • Check the operation status or notifications related to create a free Samsung account. If a pop-up appears saying that a new device has...
User Manual - Page 50
...
2020-03-31 12:26:25 If this happens, contact your Internet service provider for technical assistance. • The firewall settings of the refrigerator's display. NOTE • The Samsung Family Hub app is a built-in microphone. • Speak at a regular pace. That support [Android] OS 6.0 or higher. (mimimum 2 GB RAM Size) -
Operations...
User Manual - Page 51
... to -do list. You can share your family. You can send White Board contents created on the refrigerator to your Samsung account in Settings Profile. Samsung account You are required to register your smartphone to the refrigerator.
You can view the inside of item expiration dates.
NOTE
To connect your smartphone and the...
User Manual - Page 57
...together, making chime rings repeatedly, contact your waterline installer or a local Samsung service center.
• Do not press Test repeatedly after a power...when you open or close the door.
• When the refrigerator recovers power after the ice tray is filled with ice or ... To remove the ice bucket, see the Ice bucket (applicable models only) section on the side of the ice maker. English...
User Manual - Page 70
...-03-31 12:26:43 Shut off .
1. Pull out to remove the cartridge. - If that may leak and damage the refrigerator, causing electric shock. Insert a new filter cartridge. Use only Samsung-provided or approved filters.
Turn the knob of third-party
water filters. To prevent water leaks from use of the filter...
User Manual - Page 71
... pressure of the water supply system to
lock into place.
6. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www.
Do not attempt to the refrigerator's cold water line must be at least 40 psi (276 kPa). 5. Remove the water filter. English 71
Maintenance
Untitled-5 71...
User Manual - Page 72
...; Make sure there is a gap of the suggested solutions resolve your problem, please visit our website at 1-800-SAMSUNG (726-7864). If none of at least 2.5 inches (5 cm) between refrigerator and nearby walls or cabinets.
• Energy Saver mode is activated.
• The refrigerator is overloaded. Possible causes • Power cord is not plugged...
User Manual - Page 75
...• Water filter indicator turns on or blinks.
• Deactivate dispenser panel Lock.
• Use only Samsung-provided or approved filters.
• Unapproved filters may jam if the ice dispenser is not used for a... long time (approx. 3 weeks).
•
If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
• Ice bucket...
User Manual - Page 78
... app is available for applicable models only. • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. • You must log into your Samsung account to use the app.... not connected to my refrigerator. The SmartThings app fails to register my refrigerator. Troubleshooting
78 English
Untitled-5 78
2020-03-31 12:26:47 An error message appears when I...
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