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Samsung RF263AEBP Support Question

Samsung RF263AEBP Support Question

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Question posted by redaroma2000 on May 21st, 2013

The Ice Maker Is Not Producing Ice.

The ice maker is not producing ice.  We changed the water filter, reset the ice maker and it still no ice.  It gives ice only if we press the ice test button. Please advise what to do. Thank you 

Current Answers

Answer #1: Posted by BusterDoogen on May 22nd, 2013 6:21 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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These are the most common reasons for ice maker failure. Good luck! Low Water Pressure from House Supply

  If the ice maker is not working the water pressure in the house might be too low. The water inlet valve which supplies water to the ice maker is designed to work with a minimum of 20 psi of water pressure.

Freezer Temperature is Above 10 Degrees F (-12C)

 If the ice maker is not working check the temperature of the freezer. If the freezer temperature is above 10 degrees F. (-12C) the ice maker will not work properly. It functions best when the freezer temperature is set between 0 and five degrees F. (-18 to -15C). If the freezer temp is too high make sure the condenser coil is clean and the condenser fan is working to cool the condenser and compressor. Check the evaporator coil for frost. If too much frost is built up the air can't circulate thru the coil and you will need to check the defrost components for a failure.

         Water Inlet Valve

If the refrigerator ice maker is not working the water inlet valve might be defective. The water inlet valve is an electro-mechanical valve. The coil can show good for continuity and still not let the water thru.

         

Ice Maker Assembly

Item # 2688774       If the ice maker is not working it could be that the ice maker assembly itself is defective. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. There are several components in the control module of the ice maker that can fail and most are not sold separately. Also, ice makers have a relatively short lifespan and so it might not be worth fixing. If other, simpler parts like the water inlet valve or shut off arm have been ruled out, and the only thing left is the ice maker itself, replace it as a unit.

Related Samsung RF263AEBP Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 4

...vacation planned, empty the Refrigerator and turn it off ...refrigerator can Samsung be replaced by a 3rd party on this cooling period lasts long, water filter...Refrigerator is in operation, do not touch the cold surfaces in the Freezer compartment. Service Warranty and Modification • Any changes...and cause water leakage. Safety Information After your Refrigerator is disconnected...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 5

The Installation Space 2 inch 2 inch Selecting the best location for the Refrigerator • A location with easy access to the water supply. • A location without direct exposure to sunlight. • A location with level (or nearly level) flooring. • A location with enough space for the Refrigerator doors to pull the unit straight out and push back...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 6

...Filter 13. Ice Bin 8. Freezer Drawer Bin 18. Names and basic functions Name of each component ➒ ➊ ➓ ⓫ ⓬ ➋ ⓭ ➌ ➍ ➎ ⓮ ➏ ⓯ ➐ ⓰ ➑ ⓱ ⓲ 1. Ice maker 7. Door Bins 14. Cool Select PantryTM 15. Internal Water Dispenser(RF266AB) 5. Spill Proof Glass...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

... Drawers 8. Dairy compartment 11. Cool Select PantryTM 17. Auto Pull Out Drawer 18. Freezer Drawer Bin Auto Door Closer 9. Egg container 14. Water Filter 13. Folderble-Shelf 5. Light 19. FZ Ice-Maker 2. Quick-Space Glass Shelf 15. Light 4. Door Bins 16. Names and basic functions Name of each component(RF267) ➊ ➑ ➋ ➒...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 8

Ice Maker 7. Extension-Shelf 4. Vegetable & Fruit Drawers 9. Freezer Drawer Bin 13. Vertical Hinged Section 8. Egg container 14. Tilting Pocket 10. Water Filter 3. Door Bins 5. Light 11. Dairy Compartment 2. Names and basic functions Name of each component(RF26X) ➊ ➋ ➏ ➐ ➑ ➒ ➌ ⓭ ⓮ ➍ &#...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 9

Condensation can occur when you store the food with high water content in the Refrigerator. • Check for spoiled food. • Foods with strong odors(for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve opened ? • Did you manually stop the...
User Manual (user Manual) (ver.1.0) (English) - Page 5

... and temperature-sensitive products in the Freezer. They could damage the Refrigerator and seriously injure themselves. After your hands under the appliance. &#...Refrigerator with food and drinks. • In an overfull Refrigerator, heavy, fragile, bulky or breakable items may cause personal injury and/or material damage. Never put fingers or other objects into the water dispenser hole or ice...
User Manual (user Manual) (ver.1.0) (English) - Page 6

... from the wall. • Over time, deterioration in sunlight. If this cooling period lasts long, water filter will not be supervised when using the appliance. Wipe excess moisture from the inside Refrigerators. Service Warranty and Modification • Any changes or modifications performed by the manufacturer, a certified service agent or qualified service personnel. CAUTION Before...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... and Features 23 Storing food 24 Using the Cool Select Pantry™ 25 Removing the refrigerator accessories 26 Using the doors 27 Removing the freezer drawer accessories 28 Cleaning the refrigerator 29 Changing the interior lights 30 Changing the water filter TROUBLESHOOTING 35 35 Troubleshooting Warranty Information 36 36 Warranty Information DA68-01812H.indb 7 Contents _7...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... water supply. • A location without direct exposure to sunlight. 2 inch • A location with level (or nearly level) flooring. • A location with enough space for the Refrigerator doors to open . If your energy bills lower. • Do not install the Refrigerator where the temperature will help reduce power consumption and keep your refrigerator has an ice maker...
User Manual (user Manual) (ver.1.0) (English) - Page 9

... Wrench Allen wrench(5mm) Flat-blade screwdriver Pliers Disassemble the Refrigerator doors 1. With an Allen Wrench(5mm), remove the two hex...Refrigerator, it , you can store food and drinks in the Refrigerator once the temperature is plugged in this manual. 2. W ith a Philips head screwdriver, remove the two screws( 10 ) attached to reach the appropriate temperature. Water filter...
User Manual (user Manual) (ver.1.0) (English) - Page 16

... seconds. Setting up your French Door Refrigerator CHECKING THE WATER DISPENSER LINE A water dispenser is just one of 20~125 psi (pound per square inch) is required. If the Refrigerator is properly filled. We recommend using a water supply kit that . A fter connecting the water supply to the water filter, turn the ice-maker off valve 16_ Setting Up DA68-01812H...
User Manual (user Manual) (ver.1.0) (English) - Page 17

..., if you install the water filter in a safe place for any leakage. R emove the water filter from the box and put the "SEP" sticker on copper tubing (not included) as shown. - CAUTION Do not use if you need to purchase to complete this connection. Only connect the water line to the Refrigerator. Tighten the compression nut...
User Manual (user Manual) (ver.1.0) (English) - Page 18

... a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. R un water through the dispenser until the label aligned. Test button Reverse Osmosis Water Supply IMPORTANT : The pressure of the water supply coming from the lines. 3. Test button CAUTION In case ice doesn't come out, pull out the ice bucket and press test button...
User Manual (user Manual) (ver.1.0) (English) - Page 19

... dramatically (for example, if the door was left open ). 02 OPERATING Operating your SAMSUNG French Door Refrigerator Using the control panel 1 2 3 4 5 6 ( 1 ) Ice Off Button Press the Ice off button if you want to turn the E.Sasver function off . ( 2 ) Power Freeze Button Speeds up the time needed to freeze products in the Freezer. Speeds up the time needed...
User Manual (user Manual) (ver.1.0) (English) - Page 20

... the old water filter and installing a new one (see page 30 for customer use "Power Cool". "Power Freeze" is not for instructions on , it is heard and the unit will be Light Pink when you select "Power Freeze", the inside temperature of ice. If you have enough ice, just press the button again to change the filter. "Fridge...
User Manual (user Manual) (ver.1.0) (English) - Page 21

Keep in mind that you do not use the water dispenser for the Fridge works just like ice cream may have a funny smell or taste. When the display reaches -14°C, it will be set temperature. Press the Fridge button repeatedly until the desired temperature is an alkaline water filter. The temperature control process for 2~3 days (especially...
User Manual (user Manual) (ver.1.0) (English) - Page 22

... this page to become more familiar with the parts and features of the Refrigerator. 3 Spill Proof Glass Shelf Vertical Hinged Section Internal Water Dispenser(RF266AB) Light Digital Sensor Control Auto Door Closer Dairy Compartment 1 Water Filter Door Bins 2 4 Vegetable & Fruit Drawers Ice maker Ice Bin 7 Tilting Pocket Cool Select PantryTM 5 Light Auto Pull Out Drawer 6 Freezer Drawer...
User Manual (user Manual) (ver.1.0) (English) - Page 30

... system. To give you have completed this process, hold the Fridge + Power Cool button simultaneously for 3 seconds to align with the center of the current filter runs out. Remove the new filter's protective cap and remove the old filter. 3. Position and insert the new filter into the filter housing. Slowly turn the water filter clockwise to reset the filter schedule. 5. Lastly...
User Manual (user Manual) (ver.1.0) (English) - Page 32

Operating your SAMSUNG French Door Refrigerator Water Filter Certification 32_ Operating DA68-01812H.indb 32 2009.8.10 9:5:22 AM

Samsung Knowledge Base Results

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  • How To Reset / Test The Upper Ice Maker SAMSUNG
    The illustration below is removed to complete the test cycle. Press and hold the reset button for all of questions ok How To Verify Your Washer Is Getting Enough Water? Content Feedback Q1. Once the reset button is performed. 9929. Reset The Ice Maker Your finger will resume once the reset is pressed, it will feel the  difference between the hard plastic...
  • How To Change The Language After The Language Has Already Been Set SAMSUNG
    STEP 2. Choosing Correct Language Turn the jog dial to choose selected language 5616. You can choose English, Spanish, or French. How To Reset / Test The Upper Ice Maker Then press the Signal button to select desired language.
  • General Support
    ... the  difference between the hard plastic of the ice maker. The ice maker pictured below is completely removed from the compartment. . Press and hold the test button for a full eight seconds. Normal ice making will resume once the reset is pressed, it will feel your refrigerator has Dual Ice Makers , . Remove the ice bucket. Important: Read all steps below shows the location...

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