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Question posted by madrid2368 on August 21st, 2017

Why Has Samsung Been So Negligent About Taking Care Of Consumers With This Refer

It's obvious that owners of this refrigerator have had too many problems. I look at the reviews, I've asked repairmen and they acknowledge how bad this machine is, and yet nothing much from Samsung. God help you if you didn't buy an extended warranty. Why is Samsung behaving like this?

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Answer #1: Posted by Odin on August 21st, 2017 8:37 PM

This answer was accepted by the poster of the original question.

Odin

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The basic answer to your question is that it's a (perhaps misguided) attempt to increase revenue by decreasing costs. After all, the purpose of any commercial enterprise in this country is to maximize profits.

Even so, consumers have some (limited though it is) recourse. First I would complain to corporate--use the corporate contact information here--http://www.corporateofficeowl.com/samsung/Corporat.... You may also want to consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Samsung RF217ACRS Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 5

... temperature is displayed initially for some reason it does not stop when the refrigerator reaches normal temperature. Press the Freezer Button (Refer to frequent door opening , keeping warm food, etc. (B linking will stop after a long period of time, contact a Samsung service center.) Setting the fridge temperature If you want to the set temperature...

User Manual (user Manual) (ver.0.1) (English) - Page 2

... enhances the look of your kitchen and allows you precise temperature control. • Door Alarm A helpful beeper alerts you money on the left side of the refrigerator. 2_ Features Model # Serial # For easy future reference, write the model and serial number down. Features of your new Refrigerator Key features of your new refrigerator Your Samsung Refrigerator comes equipped...

User Manual (user Manual) (ver.0.1) (English) - Page 3

... online at 1-800-SAMSUNG or find help . After reading this section, keep it in this instruction manual. Follow directions carefully. Safety Information _3 If you and others. Call the contact center for their safety. Please follow them carefully. Note. WARNING sEVERE wARninG siGns FoR instALLAtion • Do not install the refrigerator in a damp place...

User Manual (user Manual) (ver.0.1) (English) - Page 9

... for air circulation. Refer to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc. If the Refrigerator does not have enough...Samsung French Door Refrigerator. FLOORING Flat-blade screwdriver(-) For proper installation, this refrigerator must be placed on a level surface of hard material that appliance can easily move your refrigerator...

User Manual (user Manual) (ver.0.1) (English) - Page 10

... listed below. Refer to its final location. By completing the following items. Disconnect power to the Refrigerator before removing the door or drawer. A fter powering the Refrigerator, it is sufficiently... • B e careful not to get slightly chilled and the motor will take a few hours to avoid: - You can store food and drinks in the Refrigerator after the temperature is ...

User Manual (user Manual) (ver.0.1) (English) - Page 16

... the hex wrench counter-clockwise( ), the door will move up Pull out the freezer drawer ( 1 ), then you 'll need help, review the previous section on the gap. 2 fastener are enclosed with the refrigerator. The thickness of each fastener is necessary for getting the doors perfectly even. When the left door is higher than...

User Manual (user Manual) (ver.0.1) (English) - Page 17

...Cut the tubing, making sure the ends are not covered by Samsung's Warranty. Shut Off Valve 8. Cartridge Holder 90 degree Incorrect ...caused by the refrigerator manufacturer. Compression Nut 5. Packing Nut 7. Call a qualified plumber to correct the problem before you ...installation is responsible for installing and follow these instructions carefully to minimize the risk of the filter. Pipe ...

User Manual (user Manual) (ver.0.1) (English) - Page 21

... the set temperature automatically.) - The Freezer temperature will stop when the refrigerator reaches normal temperature. 02 operating CONTROLLING THE TEMPERATURE Setting the freezer temperature If...fridge temperature, follow as below . Press the Freezer Button (Refer the picture) - The temperature can be set in ... a Samsung service center.) Setting the fridge temperature If you want to ...

User Manual (user Manual) (ver.0.1) (English) - Page 22

... light goes off and it does not stop when the refrigerator reaches normal temperature. Operating your SAMSUNG Refrigerator When selecting the fridge temperature, the set temperature is displayed...quantity of each shelve or container in the Fridge (Power Cool) Press the Power Cool Button. (Refer to operate regardless of the set fridge temperature. If you want to speed up the cooling in ...

User Manual (user Manual) (ver.0.1) (English) - Page 26

...package in original packaging. Recommended refrigerator temperature 33ºF to 36ºF and freezer temperature 0ºF to predictable questions consumers ask about meat and poultry. ... freezer. Food Marketing Institute, Washington, D.C. Prentice-Hall, Inc. Operating your SAMSUNG Refrigerator Foods Refrigerator Fish Fatty Fish (mackerel, trout, salmon) Lean Fish (cod, flounder, ...

User Manual (user Manual) (ver.0.1) (English) - Page 29

... on the product. To keep your appliance and helps keep cords and exposed parts free of dust and dirt accumulation, vacuum behind the appliance once or twice a year. CAUTION Operating _29 02 operating CLEANING THE REFRIGERATOR Caring for your Samsung Refrigerator prolongs the life of your appliance looking its best, the exterior should be polished once...

User Manual (user Manual) (ver.0.1) (English) - Page 32

...Refrigerator Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing) This limited warranty begins on the original date of food due to the original consumer purchaser, is warranted by Samsung...workmanship encountered in service problems; The original dated bill of sale must contact Samsung for transportation of purchase ...

User Manual (user Manual) (ver.0.1) (English) - Page 33

...SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. Arlington, NJ 07956 1-800-sAMsunG (1-800-726-7864) and www.samsung.com warranty _33 To obtain warranty service, please contact Samsung at: sAMsunG CustoMER CARE CEntER Samsung..., FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO ...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 5

... etc. - Press the Freezer Button (Refer to frequent door opening , keeping warm food, etc. (B linking will be different. - Press the Fridge Button (Refer the picture) - Names and basic functions...contact a Samsung service center.) Setting the fridge temperature If you want to the set temperature and displayed actual temperature, but it does not stop when the refrigerator reaches normal...

User Manual (user Manual) (ver.0.5) (English) - Page 2

...• Twin Cooling System The Refrigerator and Freezer have separate evaporators. Due to -read Digital Display enhances the look of your new refrigerator Your Samsung Refrigerator comes equipped with less effort. ...energy costs. Features of your new Refrigerator Key features of your kitchen and allows you precise temperature control. • Door Alarm A helpful beeper alerts you if a door is...

User Manual (user Manual) (ver.0.5) (English) - Page 3

... for future reference. Follow directions carefully. Deteriorated insulation of the appliance by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use by a person responsible for help and information online at 1-800-SAMSUNG or find help . This appliance...

User Manual (user Manual) (ver.0.5) (English) - Page 9

... may not function optimally. • Do not locate the refrigerator where the wet condition. Refer to support a fully loaded refrigerator, or approximately 106kg. FLOORING Flat-blade screwdriver(-) For proper installation, this refrigerator must be placed on a level surface of hard material that this Samsung French Door Refrigerator. To protect the finish of the flooring, cut a large...

User Manual (user Manual) (ver.0.5) (English) - Page 10

... (3/16") (for Mid hinge) Pliers REMOVING THE REFRIGERATOR DOORS Some installations require door/drawer removal to transport the Refrigerator to avoid: - WARNING • B e careful not to drop, damage or scratch the door/drawer while removing them. • B e careful not to get slightly chilled and the motor will take a few hours to set up and enjoy...

User Manual (user Manual) (ver.0.5) (English) - Page 16

... When the left door is higher than the right door. Pull out the freezer drawer ( 1 ), then you 'll need help, review the previous section on the gap. 2 fastener are enclosed with the refrigerator. Adjustment part Adjustment part 1. When the left door is lower than the right door. Only the left-door height is...

User Manual (user Manual) (ver.0.5) (English) - Page 32

...SAMSUNG (7267864) www.samsung.com/ca 32_ warranty samsung.com/ca) Obligation to the Original Owner The original dated sales receipt must be presented to Samsung products, please contact the SAMSUNG customer care...Information Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada, Inc. (hereafter referred to as SECA) against manufacturing defects in...

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