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Samsung PN42A450P1DXZA Support Question

Samsung PN42A450P1DXZA Support Question

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Question posted by tammyl2001 on July 21st, 2012

Volume Control

it appears as if the sensor in my tv has gone out.  not sure.  i am unable to control the volume or change the channel--thru the remote and the tv itself.  i also have a big message in the middle of the tv that says "not available".  it is inside a big blue box.  any suggestions?  is the tv done for?  

Current Answers

Answer #1: Posted by mkenigson on September 3rd, 2012 9:21 AM
This answer was accepted by the poster of the original question.
mkenigson

Member since:
September 3rd, 2012

Points: 1,100
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The "not available" message indicates your TV is trying to connect to another samsung device to control the volume and cannot.  If you can get past the volume control issue, you can find a setting under the audio menu where it is set up to route audio through another device.  You could try disabling that if you did not mean for it to be set that way.

As to the volume problem, I have the same issue.  I've been told that the physical touch controls embedded in the bezel go out sometimes.  If I can find a service manual with a schematic in it, I will try to find out if the buttons can be disabled.  I believe that would fix the issue. 

The alternative is to replace the entire glass bezel that surrounds the TV. I've been told that between parts and labor that comes out to around $350.

Related Samsung PN42A450P1DXZA Manual Pages

User Manual (ENGLISH) - Page 2

... a result of format selection and use . The license only covers the use these controls to the ISO/IEC 11172-3 or ISO/IEC 13818-3. Along with this product unit...-7864) In Canada : 1-800-SAMSUNG ➢ See the warranty card for all televisions. Important Warranty Information Regarding Television Format Viewing Wide screen format PDP Displays (16:9, the aspect ratio of the screen...
User Manual (ENGLISH) - Page 4

... TV On and Off 16 ■ Plug & Play Feature 16 ■ Changing Channels 18 ■ Adjusting the Volume 19 ■ Using the TOOLS Button 19 ■ Viewing the Display 19 ■ Viewing the Menus 20 ■ Memorizing the Channels 20 ■ To Select the Source 22 ■ To Edit the Input Source Name 22 Picture Control...
User Manual (ENGLISH) - Page 5

... not use a good quality cable, some noise may appear on and off. • A special sleep timer. • V-Chip function. • ...TV. Accessories Please make sure the following parts are sold separately and are included with no Set-Top Box needed. • Excellent Picture Quality - When connecting a cable, open the ferrite core and clip it around the cable near the plug. Remote Control...
User Manual (ENGLISH) - Page 6

... the more advanced features, you would use the ENTER button on the remote control. 2 MENU Press to turn the TV on and off. 7 Remote Control Sensor Aim the remote control towards this button as you must use the ▲ and ▼ buttons on the remote control. Press to change channels. Front Panel buttons Touch each button to operate. 1 SOURCE Toggles between all...
User Manual (ENGLISH) - Page 7

...DVI audio output jack of an external device. 6 HDMI IN 1, 2 Connect to adjust the TV viewing angle using an optional HDMI/DVI adapter, the DVI analog audio inputs on the model. ... supports HDMI-DVI IN and connection from your remote control. The product color and shape may vary depending on your TV allow you wish to watch a television program without disturbing other people in the room....
User Manual (ENGLISH) - Page 8

... change channels. * CC Controls the caption decoder. ( MENU Displays the main on and off the sound. 6 VOL Press to increase or decrease the volume. 7 CH LIST Used to display Channel... remote can use the remote control up to a distance of the available video sources. ^ PRE-CH Tunes to the previous channel. & CH Press to change menu values. 0 INFO Press to your favorite channels. Remote Control...
User Manual (ENGLISH) - Page 14

.... When a Digital Audio System is set to the TV via HDMI, only 2 channel sound will send out 5.1 channel sound to the AUDIO OUT [R-AUDIO-L] jacks terminals: Decrease the volume of the TV, and adjust the volume level with the Amplifier's volume control. Amplifier / DVD Home Theater Audio Cable (Not supplied) TV Rear Panel ➢ Each Amplifier / DVD Home Theater...
User Manual (ENGLISH) - Page 16

... connection. While the volume OSD is displayed. 2 Press the ENTER button to Home Use (Standard) : Press the Volume button. Contact your ...channels of the OSD. The message Select "Home Use" when installing this TV in your location. Press the ENTER button to Home Use mode for both Analog and Digital. Operation Turning the TV On and Off Press the POWER button on the remote control...
User Manual (ENGLISH) - Page 19

...TV will display the channel, the type of sound, and the status of certain audio-video settings. 1 Press the INFO button on the remote control. The "Tools" menu changes... viewing. 1 Press the TOOLS button. Adjusting the Volume Using the Volume Buttons 1 Press the VOL or VOL button to select...VOL or VOL button. Mute will appear. 2 Press the ▲/▼ button to select a menu, then...
User Manual (ENGLISH) - Page 20

...remote control. 2 Press the ▲ or ▼ button to select Switch to Cable or Switch to Air, then press the ENTER button. Selecting the Video Signal-source Before your television can memorize and store all of signal source that is connected to the TV (i.e. Its left side has five icons: Picture, Sound, Channel...change channels by entering the channel digits. The main menu appears...
User Manual (ENGLISH) - Page 23

Easy Setting 1 Press the TOOLS button on the remote control. 2 Press the ▲ or ▼ button to select Picture Mode. 3 Press the ...Timer : Off Add to Favorite Switch to Air Move Adjust Exit Customizing the Picture Settings Your television has several setting options that allow you make changes to Cell Light, Contrast, Brightness, Sharpness, Color, or Tint(G/R) the OSD will be adjusted...
User Manual (ENGLISH) - Page 34

... - 34 Sound Control Changing the Sound Standard You can be adjusted to suit your customized sound setting. (See Customizing the Sound) T V Sound Mode : CSutasntodmard Equalizer Music SRS TruSurround XT : OMfof vie Multi-Track Options Speech Auto Volume : OCfuf stom TV Speaker : Off Move Enter Return Easy Setting 1 Press the TOOLS button on the remote control. 2 Press...
User Manual (ENGLISH) - Page 35

...channel formats. 1 Press the MENU button to display the menu. Press the EXIT button to listen in Digital TV mode. T V Sound Mode : Custom ► Equalizer ► SRS TruSurround XT : Off ► Multi-Track Options ► Auto Volume : Off ► TV...Volume : Off TV Speaker : Off Move Enter Return Press the SRS button on the remote control... television speakers...
User Manual (ENGLISH) - Page 36

...8226; Mono : Choose for channels that are broadcasting in mono or if you are having difficulty receiving a stereo signal. • Stereo : Choose for channels that are broadcasting in stereo. &#...can listen to select Mono, Stereo, or SAP. Automatic Volume Control Reduces the difference in Analog TV mode. ➢ Depending on the remote control to Mono, Stereo or SAP. Press the ▲...
User Manual (ENGLISH) - Page 41

...-CEC) Picture Mode : Sound Mode : Sleep Timer : Add to Favorite Switch to appear when you press the CH LIST button. • A ll : Shows All the channels when you press the CH LIST button on the remote control. • Added : Shows Added channels when you press CH LIST button on the Favorite menu. Setting the Default...
User Manual (ENGLISH) - Page 44

...the mode by referring to the Settings tab on Display and a display dialog-box will appear. 3 When the control panel window appears, click on the display dialog-box. The correct size setting (resolution) Optimum : ... is 60 or 60 Hz. For the display modes listed below . PC Display Using Your TV as a Computer (PC) Display Setting Up Your PC Software (Based on your display settings...
User Manual (ENGLISH) - Page 45

... adjustments to the utmost and fine tune again. appears on the remote control or TV panel to enter a VIDEO mode. Press the ... @60Hz Move Enter Return English - 45 Continued... The message Auto Adjustment in progress. Adjusting the Screen Quality The purpose...make sure that it receives from the PC. Please wait. • The interlace mode is not supported. • The TV operates...
User Manual (ENGLISH) - Page 49

...TV is displayed. To cancel the set to Activate.) • Volume : Set the required volume level. • Channel : When the On Timer is activate, you can turn off the TV after the TV was turned on by pressing the number buttons on the remote control...and the mark ( ) will appear. ➢ You can be ... the timer On, the television will eventually turn on a specific channel. • Repeat : ...
User Manual (ENGLISH) - Page 66

...You cannot control Anynet+ devices using the TV remote control. ➢ The TV remote control may ...control menu of the DVD Recorder appears. Your TV connects to the recording device's user manual. So TV sound can record the source streams by selecting Record after pressing the TOOLS button. ➢ The current TV program is displayed on the device. Anynet+ Menu The Anynet+ menu changes...
User Manual (ENGLISH) - Page 68

...operates erratically. First, check the volume of the remote control (transmission window). Remote control malfunctions Replace the remote control batteries. Adjust the Size settings. Turn the TV off . This symptom is not a defect. A Strange sound is off and on the remote control means the selected channel is too large or too small. Make sure the MUTE button is heard. Clean...

Samsung Knowledge Base Results

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  • General Support
    .... Converters change the VGA...TV to your laptop. The Volume Control dialog appears. For sound, you use the HDMI jack marked HDMI 2 (LCD and Plasma TVs) or HDMI/DVI IN (DLP TVs) to connect your TV...TV Turn on the Internet and at least the half way point. none of the Mute boxes of a standard PC Video input jack, a DVI-D input jack, and an HDMI input jack are available...
  • General Support
    ...call in mobile phone mode, the call , press the - blue wire is the ignition sensor wire If the ignition sensing wire is correctly installed, this ...sure that allows button operation of the Car Kit and display information on the display.  For more information on the Remote Controller, press the button to change your phone.  If connection cannot be available if they are available...
  • How To Record From A Cable Or Satellite Box Using Coaxial Cables With Your DVD Combo SAMSUNG
    Using the set-top box's remote control, set -top box. very dissatisfied very satisfied Q2. Set the channel on . submit Please select...Box To record a TV program, follow the instructions on the DVD combo's manual for all of the program you are trying to record from the set the channel of questions ok Note:  Not all DVD combo models can record on the DVD combo's remote control...

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