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Samsung HM1700 Support Question

Samsung HM1700 Support Question

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Question posted by naveen97932 on April 19th, 2014

Hm1700 Samsung Hands Free Creat A Proublem I Hear Voice But My Voice Cant Lise

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Answer #1: Posted by StLFanMan on April 23rd, 2014 8:44 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
100
points
Have you tried uninstalling and then reinstalling this device? If not, try that and then go through the pairing process again. This should resolve the issue.

If it doesn't, then it may be defective and you'd have to pursue replacement options.

Related Samsung HM1700 Manual Pages

User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 3

English Contents Getting started Your headset overview 4 Button functions...5 Charging the headset 6 Wearing the headset 8 Using your headset Turning the headset on or off 9 Using voice prompts 10 Pairing and connecting the headset 12 Using call functions 16 Resetting the headset 19 Appendix Frequently asked questions 20 Certification and Safety approvals 22 UL certified travel adapter...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 4

... copyrights are the property of the Bluetooth SIG, Inc. Trademarks • SAMSUNG, and the SAMSUNG logo are for future reference. worldwide. No part of this user manual may vary. ... including photocopying, recording, or storing in this manual before operating your headset, and keep it for illustration purposes. Graphics used in any information storage and retrieval system,...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 5

...serious injury if swallowed. • Avoid exposing your device to hear your device and all Safety precautions before using your headset while driving, follow local regulations in the region you are in...your device with wet hands. Use only the minimum volume setting necessary to very cold or very hot temperatures (below 0 °C or above 45 °C). Bring the headset to an authorized ...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 8

... a rechargeable internal battery which is fully charged, the red indicator light changes to blue. Unauthorized or Non-Samsung chargers could cause damage to the headset or in to the wall outlet. This is fully charged before using it could also invalidate any warranty on the product. • Repeatedly charging and ...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 12

...off , the repeated mention is 0000" repeatedly from your headset. Using voice prompts Voice prompts will hear "Ready to select a language. 10 To enter Pairing mode...simultaneously to Pair. If you about the current status of the headset and usage instructions. You will inform you can't hear any voice prompts, make sure the voice prompt feature is English. • In Pairing mode, press ...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 15

... Bluetooth device. 13 You cannot control playback using your headset automatically looks for devices that are compliant with Bluetooth version...headset is paired with your phone, a connection is available for a Bluetooth device within range and tries to make a connection through the Hands-Free Profile. English • Your headset supports the Simple Pairing feature which allows the headset...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 18

...; Some functions are only available when using the Hands-Free profile. Using call functions • Available call log list. Disconnecting the headset Turn off the headset or use the Bluetooth menu on the primary phone, • Press and hold the Talk button. Dialling a number by voice Press the Talk button. 16 To redial the last...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 23

...mobile phone. I hear an echo while on the connected device. Separate the headset from the travel adapter...headset and the travel adapter, reconnect, and charge the headset. Why do I clean my headset? How do I cannot use all the features described in your headset is connected to your headset is not easily monitored by third parties because Bluetooth wireless signals are creating...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 24

... that Industry Canada technical specifications were met. Changes or modifications not expressly approved by Samsung will void the user's authority to the following two conditions: (1) This device may...including interference that Industry Canada approved the equipment. 22 Industry Canada IC ID: 649E-HM1700 Operation is subject to operate the equipment. The device and its antenna must not ...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 26

... A copy of your region, the length of warranty may vary. 24 The liability of Samsung and its appointed maintenance company is limited to the cost of repair and/or replacement of ...voids any warranty. * Depending on Samsung products by unauthorised third parties. • Specifically exempt from any warranty are limited-life consumable components such as free of defects in material, design and ...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 27

English Specifications Item Bluetooth version Support profile Support A2DP Codec Operating range Standby time Talk time Play time Charging time Specifications and description 3.0 Headset Profile, Hands-Free Profile, Advanced Audio Distribution Profile SBC Up to 33 feet (10 metres) Up to 350 hours* Up to 9 hours* Up to 8 hours* Approximately 2 hours* * Depending ...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 6

...your device with wet hands. Thunderstorms can cause the deformation of the device and reduce the charging capacity and life of your device. • Do not allow your headset to very cold or...Use only the minimum volume setting necessary to hear your device to ensure safe and proper use the device during a thunderstorm. Bring the headset to an authorized service center to repair it...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 14

..., press and hold the Volume up button for 3 seconds to turn the Voice prompt on . Using voice prompts Voice prompts will here "Ready to Pair, Pin code is 0000" repeatedly from your headset. You will inform you can't hear any voice prompt, make sure the voice prompt feature is turned on . The red indicator light flashes 2 times.
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 18

...mode, press and hold the Volume up button. To make a connection through the HandsFree Profile. • When the headset pairs with your headset can be connected to enter Pairing mode. 3 Activate the Bluetooth feature on In... on the second Bluetooth phone and search for the headset. 4 Select the headset (HM1700) from the list of devices found by the second Bluetooth phone. 16
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 22

... using the Hands-Free profile. • This function may not be available on some devices. Rejecting a call Press and hold the Talk button to reject a call when a call comes in. • If you receive calls on both connected devices at the same time you are listening to answer a call when you hear incoming...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 24

... Press and hold the Talk button to the headset. Transferring a call from the phone to the headset Press the Talk button to transfer a call from the phone to place the current call on hold the Talk button. This function is only available when using the Hands-Free profile. 22 To switch between the current...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 27

... or computer? The headset and the travel adapter, reconnect, and charge the headset. If your headset is not easily monitored ...headset interfere with the international Bluetooth standard. It also only emits signals that are creating a private link between only these two Bluetooth devices. Your headset... The headset does not fully charge. Separate the headset from the travel adapter may ...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 30

... to the original purchaser ("Purchaser") that SAMSUNG's phones and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following ...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 35

...CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY... OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST ...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 38

Specifications Item Bluetooth version Support profile Support A2DP Codec Operating range Standby time Talk time Play time Charging time Specifications and description 3.0 Headset Profile, Hands-Free Profile, Advanced Audio Distribution Profile SBC Up to 33 feet (10 meters) Up to 350 hours* Up to 9 hours* Up to 8 hours* Approximately 2 hours* * Depending ...

Samsung Knowledge Base Results

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  • General Support
    ...headset.  Confirm the message by voice, and say the name into the headset...call . creates a ...hear you are disconnected by visiting your headset Turning the Headset On or Off Pairing the headset with the power off , you will not be limited to physical abuse, improper installation, modification, or repair by the Hands-Free profile. How Do I Use The Samsung Bluetooth Headset...
  • General Support
    ...recycling. When the headset and the phone are paired, press [ ] to reconnect via the previously connected Headset Profile or Hands-Free Profile, or press [ to reconnect via the headset, select Yes ...number by voice Press and hold [+] or [-] to the headset. Doing this item for and connect with your headset while driving, follow local regulations in the country or region you hear call on...
  • General Support
    ...voice activated call If the voice recognition feature is not able to redial the last number may cause the headset to malfunction or become combustible.  Take the headset to an authorized service center to repair it . You will be returned to pair with the phone via the Hands-free... contact either button again. When you will create a unique and encrypted wireless link between calls...

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