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Samsung HM1700 Support Question

Samsung HM1700 Support Question

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Question posted by arunmendonca on April 17th, 2014

Hm1700 Bluetooh Microphone Not Working

my friend gifted me samsung HM1700 bluetooth . it worked for 5 days on 6 th day the microphone is not working .. but i can hear the caller.. but he cant here my voice.....

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Related Samsung HM1700 Manual Pages

User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 3

English Contents Getting started Your headset overview 4 Button functions...5 Charging the headset 6 Wearing the headset 8 Using your headset Turning the headset on or off 9 Using voice prompts 10 Pairing and connecting the headset 12 Using call functions 16 Resetting the headset 19 Appendix Frequently asked questions 20 Certification and Safety approvals 22 UL certified travel adapter...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 4

...; Bluetooth® is protected under international copyright laws. No part of Samsung Electronics. The actual products may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in this manual are for future reference. Please read this manual before operating your headset...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 6

Getting started Your headset overview Microphone Volume button Indicator light Talk button Earpiece Power switch Ear hook Charging socket Make sure you have the following items: headset, travel adapter, ear hook, ear rubbers and user manual. The supplied items may vary. 4
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 7

English Button functions Button Power switch Talk Volume Function • Slide up or down to turn the headset on or off. • Press and hold for 3 seconds to enter Pairing mode. • Press to answer or end a call. • ... hold. • Press and hold to switch between calls. • Press to adjust the volume. • Press and hold to turn the microphone on or off during a call. 5
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 8

... charging, the indicator light will cause the battery performance to diminish. Unplug the travel adapter from the wall outlet and the headset. • Use only Samsung-approved chargers. Charging the headset This headset has a rechargeable internal battery which is normal for the first time. 1 Connect the travel adapter to the charging socket on the...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 12

..., press and hold the Volume down button for 3 seconds. You will inform you can't hear any voice prompts, make sure the voice prompt feature is stopped. Using voice prompts Voice prompts will hear "Ready to select a language. 10 If you about the current status of the headset and usage instructions. To enter Pairing mode, see page 12.
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 14

... 3 seconds. • If the headset is completed, the headset will go into Pairing mode immediately. 2 Activate the Bluetooth feature on your phone and search for the first time, it will attempt to reconnect each time you turn it on for the headset (see your phone's user manual). 3 Select the headset (HM1700) from the list of devices...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 16

... turn Multi-point feature on the second Bluetooth phone and search for the headset . 3 Select the headset (HM1700) from the list of devices found by the second Bluetooth phone. 4 If requested, enter the Bluetooth PIN 0000 (4 zeros) to connect the headset to the second Bluetooth phone. 5 Reconnect to the headset from the first Bluetooth phone. The red indicator light flashes...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 20

... call , press and hold the Talk button to place the current call from the phone to turn the microphone off , the headset beeps at regular intervals. You will hear a beep when the volume level of the headset reaches it's lowest or highest level. Answering a second call • Press the Talk button to end the...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 22

... page 25. It also only emits signals that support your headset's Bluetooth version and profiles. Your headset will work with my car's electronics, radio, or computer? To reduce any interference with the international Bluetooth standard. Therefore, you should not expect any interference, keep the headset away from other devices that use or produce radio waves. Your...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 24

...Conformity indicating that Industry Canada approved the equipment. 22 Changes or modifications not expressly approved by Samsung will void the user's authority to the following two conditions: (1) This device may cause ... in conjunction with part 15 of the FCC Rules. Industry Canada IC ID: 649E-HM1700 Operation is subject to operate the equipment. The device and its antenna must not be...
User Manual (user Manual) (ver.1.0) (English(north America), French(north America)) - Page 26

...installation, modification, or repair by unauthorised third parties voids any warranty. * Depending on Samsung products by unauthorised third parties. • Specifically exempt from any loss or damage incurred...originally purchased or a qualified service centre. All repair work on your receipt or other accessories. • Samsung will not assume any responsibility for any warranty are...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 5

... international copyright laws. English Please read this manual before operating your headset, and keep it for illustration purposes. Copyright Copyright © 2011 Samsung Electronics This user manual is a registered trademark of this manual are the property of Samsung Electronics. No part of the Bluetooth SIG, Inc. worldwide. Graphics used in any information storage and...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 7

English Getting started Your headset overview Microphone Volume button Indicator light Talk button Earpiece Power switch Ear hook Charger jack • Package includes and not limited to ear rubbers, ear hook and user manual. • The items supplied with your headset may vary depending on your region. 5
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 8

Button functions Button Power switch Talk Volume Function • Slide the switch to turn the headset on or off. • Press and hold for 3 seconds to enter Pairing mode. • Press to make or answer a call. • Press to ... hold. • Press and hold to switch between calls. • Press to adjust the volume. • Press and hold to turn the microphone on or off during a call. 6
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 14

... turned off, the repeated mention is 0000" repeatedly from your headset. You will inform you can't hear any voice prompt, make sure the voice prompt feature is turned on In Pairing mode, press and hold the Volume down button for 3 seconds to turn the Voice prompt on. The red indicator light flashes 2 times. To enter...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 16

... on , press and hold the Talk button for the headset (see your phone's user manual). 3 Select the headset (HM1700) from the list of devices found by your phone. 4 If requested, enter the Bluetooth PIN 0000 (4 zeros) to pair and connect the headset to each other . In Pairing mode, two devices should be placed close enough...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 18

... to enter Pairing mode. 3 Activate the Bluetooth feature on the second Bluetooth phone and search for the headset. 4 Select the headset (HM1700) from the list of devices found by the second Bluetooth phone. 16 The red indicator light flashes 2 times. 1 Connect with your headset can be connected to pair the Bluetooth device. The blue indicator light flashes 2 times...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 23

... Press the Talk button to adjust the volume. Options available during a call You can use the following functions during a call. You will hear a beep when the volume level of the headset reaches it's lowest or highest level. When the microphone is turned off so that the person with whom you are speaking cannot...
User Manual (user Manual) (ver.1.0) (English(north America), Spanish(north America)) - Page 26

... like static. Appendix Frequently asked questions Will my headset work with devices that use or produce radio waves. Adjust the headset volume, or move to another area and try again. To reduce any interference, keep the headset away from other devices that support your headset's Bluetooth version and profiles. Your headset will work with a soft dry cloth. 24

Samsung Knowledge Base Results

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  • General Support
    ...Bluetooth-enabled devices and allows them .  However, when you are protocols through which the receiver is launched Press to activate voice dialing. Press to scroll through the list, and then press and hold to turn the microphone back on hold to redial the last number. Putting on each ear. Turning the headset..., you hear the call...the product or its working life. the call...
  • General Support
    ...Select the  HEADSET/HANDSFREE profile if ...Working Distance 10 meters Standby Time 27 hours Playing Time 5 hours / 95db Battery 3.7V Li-Polymer rechargeable battery Weight 360g Packing Contents One Bluetooth...Bluetooth Cellphone Operation Connecting Audio players directly by 3.5mm AV cable 2.5mm External Microphone...Bluetooth AV Transmitter; Operation is encouraged to try to collect better voice...
  • General Support
    ... the call waiting tones. Depending on your headset's Bluetooth version and profiles. After pairing, you hear call from the headset to the headset. Your headset can connect the two devices. Press and hold and answer a second call functions Appendix Frequently asked questions  Will my headset work on Samsung products by Bluetooth SIG, may cause an explosion or damage...

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