Samsung CLX-3305FW Support Question
Samsung CLX-3305FW Support Question
Find answers below for this question about Samsung CLX-3305FW.Need a Samsung CLX-3305FW manual? We have 4 online manuals for this item!
Question posted by nicole44571 on September 10th, 2014
My Printer Clx-3305fw Is Showing An Error Message 'paper Mismatch Tray 1'
How do I solve. If I remove the tray and re insert it the printer works fine, I have to do this every time I print a new page
Current Answers
Answer #1: Posted by TechSupport101 on September 12th, 2014 3:51 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. This can happen only if the the paper sensor in the tray is malfunctioning or has dirt over it. You need to remove the paper tray and clean it with compressed air and also clean the printer internally and see result.
If problem persists you will need to get the printer repaired to replace the sensor. If in warranty send it to Samsung or else take it to a local repair store. But it will be cheaper to buy a new printer if its out of warranty.
Try to do this too :
Remove all ink cartridges. Turn off printer, then turn it upside down and shake it few times.
Then put it in right position, turn it on and see if you find some change
Open up the printer and blow air in it (using compressed air can) to remove all dust.
Try to rub the paper feed rollers with some rough moist cloth to increase its traction (grip).
If problem persists you will need to get the printer repaired to replace the sensor. If in warranty send it to Samsung or else take it to a local repair store. But it will be cheaper to buy a new printer if its out of warranty.
Try to do this too :
Remove all ink cartridges. Turn off printer, then turn it upside down and shake it few times.
Then put it in right position, turn it on and see if you find some change
Open up the printer and blow air in it (using compressed air can) to remove all dust.
Try to rub the paper feed rollers with some rough moist cloth to increase its traction (grip).
Related Samsung CLX-3305FW Manual Pages
User Manual Ver.1.0 (English) - Page 15
... personnel.
When removing jammed paper, do not attempt to your hand between the machine and paper tray. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Caution
Do not forcefully pull the paper out during printing. New paper has sharp...
User Manual Ver.1.0 (English) - Page 49
... default.
2. Make sure that you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit... Media and tray
5 Press (Stop/Clear) to return to ready mode.
• The settings set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 56). Menu Overview and Basic Setup 49...
User Manual Ver.1.0 (English) - Page 66
...manually
Perform the following to multiple locations. You cannot send faxes with this feature if you chosen super fine as an option or if the fax is a handset model, you can use Samsung Network PC Fax...send the fax to the destinations.
• If you used the scanner glass, the machine shows the message asking to place another page.
1 Place a single document face down on the document glass, ...
User Manual Ver.1.0 (English) - Page 109
Check the display message. Troubleshooting 109 When the problem is cleared, the machine resumes.
• Small amount of toner is no paper in the tray when receiving or printing data. It is recommended to a major error. Close the cover. • There is left in the tray. • The machine has stopped due to replace the toner cartridge...
User Manual Ver.1.0 (English) - Page 111
... with the guideline from the computers's Printing Status window (see "Using Samsung Printer Status" on page 264).
• If a message is no paper in the tray" on page 43).
Paper Jam in exit area
Paper has jammed in the
type]
paper tray. You can resolve the error with the contents of display message.
• Some messages may not appear on the display...
User Manual Ver.1.0 (English) - Page 114
...: Auto IP Run
There is failed.
Suggested solutions
• Clear the jam (see "In tray" on page 103).
• Load paper in tray (see "Printing a network configuration report" on page 43).
10
Network-related messages
Message Network Problem: IP Conflict
Wireless Network Error
Meaning
Suggested solutions
The network IP address you do not change this option, the...
User Manual Ver.1.0 (English) - Page 154
... address" on page 151).
2 Insert the supplied software CD into your machine is not found on page 22).
• You can install the printer driver and software when you want and... the network or locally, an error message appears. Using a Network-Connected Machine 154 For windows, select the printer driver and software in Printer Usage Information Collection Program. Then, click Next.
2.
User Manual Ver.1.0 (English) - Page 204
.../CLX-330xW Series.
• To turn the machine on again, press the (Power/Wakeup) button on the control panel (make sure the main power switch is on).
• If you run the printer driver or Samsung Easy Printer Manager, the time automatically extends.
• While the machine is connected to the network or working on a print...
User Manual Ver.1.0 (English) - Page 205
... detects the paper does not match the paper settings.
• 30 Sec: If a paper mismatch occurs, an error message will display. For example, if you have A4 paper in the tray but you insert the correct paper. Pressing any button - Inserting paper in the printer driver, the machine prints on the following cases: - Optimizes print quality according to prevent the paper mismatch between Letter...
User Manual Ver.1.0 (English) - Page 215
...Setting up the fax address book
You can print the address book list by selecting (Address Book) > Print.
(fax) >
5
Editing speed dial numbers
1 Select
(fax) > (Address Book) > New&Edit > Speed Dial on
the control panel...numbers
When you are prompted to them in the number you choose, the display shows the message to allow you to edit and press OK. 3 Change the name and press OK. 4 ...
User Manual Ver.1.0 (English) - Page 216
...to return to ready mode.
7
Editing group dial numbers
1 Select
(fax) > (Address Book) > New&Edit > Group Dial on
the control panel.
2 Enter a group dial number and press OK. Special ...New&Edit > Group Dial on
the control panel.
2 Enter the group dial number you want and press OK. 5 Select Yes when Add? If an entry is already stored in the number you choose, the display shows the message...
User Manual Ver.1.0 (English) - Page 239
..., press or Stop/Clear).
(Cancel
To change the time interval between redials and the number of your fax, an error message appears on the country's factory default setting. Ten recently.../CLX-330xW Series (see "Control panel overview" on page 23).
24
Automatic redialing
When the number you have finished, select No when Another Page? Special Features 239 When the display shows Retry ...
User Manual Ver.1.0 (English) - Page 273
... the tray" on page 22).
You can also try using a different machine cable. Load paper (see "Rear view" on page 43). • The toner cartridge is loaded. If the computer has more than one port, make sure that the machine is not closed.
Possible cause
Suggested solutions
The machine is working properly and print...
User Manual Ver.1.0 (English) - Page 287
...Print media specifications" on page 77). Faxes are not received automatically.
• The receiving mode should be set to fax (see "Changing the receive modes" on page 244). • Make sure that there is paper in the tray (see if the display shows any error message... poor-quality.
• The fax machine sending you are inserting it does, clear the problem. No dial tone.
• Check ...
User Manual Ver.1.0 (English) - Page 289
... the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages.
6. Reinstall the printer driver. "Fail To Print", "A printer timeout error occurred" message appear. Remove all other applications, reboot Windows and try printing again.
Operating system problems
1
Common Windows problems
Condition
Suggested solutions
"File in ready mode...
User Manual Ver.1.0 (English) - Page 290
... of graphics, text, or illustrations are missing. It will take longer to print. the cover page. Troubleshooting 290 Printing the PDF file as an image may enable the file to print when you print a PDF file as an image. Turn on Macintosh error messages.
6.
Refer to the Macintosh User's Guide that the resolution setting in Macintosh...
User Manual Ver.1.0 (English) - Page 292
...printing, the abrupt termination of the driver keeps the port locked and unavailable for Gimp on . USB ports start at a time... components of machine (printer and scanner) share ...error message appears when printing a document. This usually happens when starting a scan procedure. An appropriate message box appears. To identify the source of CUPS server break the print job whenever print...
User Manual Ver.1.0 (English) - Page 293
...error messages.
4
Common PostScript problems
The following situations are PS language specific and may not be matched with your printer driver matches the one in the driver
The printer driver has not been configured to the machine. The optional tray... set the tray option. Limit Check Error report prints The print job was too complex.
A PostScript error page prints The print job may not...
User Manual Ver.1.0 (English) - Page 306
... measurement for remote user authentication and accounting.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for determining how fast a printer works, meaning the number of an image, measured in Dots Per Inch (DPI). Print Media
The media like paper, envelopes, labels, and transparencies which simplifies many tasks.
Resolution
The sharpness of pages...
User Manual Ver.1.0 (English) - Page 310
...
basic copying reducing or enlarging copies
D
default settings
tray setting
E
easy document creator
configuration convert e-book device name e-book conversion plug-in quick scan quick scanning scan
93
scanning
90
search
23
send fax
13
SNS scanning
SNS upload
195 eco printing entering character
60 error message
62 F
261 261 260, 263 262 260...
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