Question posted by mistyherrington on November 6th, 2015
Unregistered Sim
trying to transfer my tracfone number to a new phone with a new Sims card. Phone display says unregistered sim. I call support and only receive automated system saying they have an active request (or something) for my account and for my to wait 15 minutes and call back..... Only getting sent into a circle of useless automated tech support that is worthless, please help me activate my new sim with my current tracfone numb
Current Answers
Answer #1: Posted by MattSL on November 9th, 2015 12:55 PM
MattSL
Member since:
May 16th, 2012 Points: 82,580
Member since:
May 16th, 2012 Points: 82,580
Hi mistyherrington! My name is Matt and I work with SafeLink Wireless. We need to check your account. To better assist you, please send us an email at [email protected] or call us at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks!
Answer #2: Posted by TechSupport101 on November 6th, 2015 11:06 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Here https://www.contacthelp.com/SafeLink%20Wireless/customer-service is known ways to reach a Live Rep.
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