Rocketfish RF-AHD25 Support Question
Rocketfish RF-AHD25 Support Question
Find answers below for this question about Rocketfish RF-AHD25.Need a Rocketfish RF-AHD25 manual? We have 3 online manuals for this item!
Question posted by lawrence63354 on November 15th, 2011
Sata Drive Not Detected
Hello, After a recent reload of Windows Vista on my HP computer, Windows np longer detects the Sata Hard drive installed in my Rocketfish enclosure & connected to the SI3531 SATA controller. I have tried re-installing the controller drivers etc.
Current Answers
Answer #1: Posted by Maggie5 on November 15th, 2011 11:47 AM
Maggie5
Member since:
November 14th, 2011 Points: 15,810
Member since:
November 14th, 2011 Points: 15,810
There is some information scattered that may be helpful for you to peruse to see if any of it helps:
Check the year of your hard-drive. Firmware updates may be warranted before you can proceed, especially from those around the 2009 date:
http://www.tomshardware.com/forum/248564-32-recognize-seagate-internal-hard-drive
Secondly, connecting cords seem notoriously unreliable for this brand. A cheap upgrade from a Chinese company on ebay may solve your problem as it did for this gentleman: http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/m9350f-Not-detecting-SATA-Drives/td-p/191273
There is also information floating around about the important of partitions affecting the computer's ability to read the drive. See if it relates to your problem, or have someone who understand partitions help you weed through this one: http://www.powerdonkey.net/windows/xp/sata_driver_update.php
Related Rocketfish RF-AHD25 Manual Pages
User Manual (English) - Page 2
...2.0 or eSATA port. You can install a high-speed SATA hard drive into this enclosure and connect it to backup, restore, and synchronize your purchase of the Rocketfish RF-AHD25 SATA Hard Drive Enclosure Kit. Rocketfish RF-AHD25 2.5" Hard Drive Enclosure
Kit
Contents
Introduction 2 Safety information 3 Features 3 Using the hard drive enclosure 6 Troubleshooting 26 Specifications 27 Legal...
User Manual (English) - Page 3
.... • Supports Plug-and-Play and is hot swappable. Safety information
• Always read these safety instructions and this enclosure to and from the enclosure's hard drive. RF-AHD25 3
Features
• Supports up to 500 GB 2.5" SATA interface hard drive. • Connects to a computer using either an eSATA or USB 2.0
host port. • Supports Serial ATA II transfer rate of...
User Manual (English) - Page 4
Package contents
• 2.5" SATA hard drive enclosure • Five-pin mini USB cable • eSATA cable • Two Utility CDs • ...screws
System requirements
• PC or Macintosh with an available USB 2.0 port or eSATA port
• Microsoft Windows 2000, Windows XP, or Windows Vista operating system or Mac OS X version 10.3.x or higher operating system
• 2.5" SATA hard drive
4
User Manual (English) - Page 6
Status indicators
Operation mode LED Description
Starting mode Active mode
Disconnect mode
Solid Flashing
Off
The hard drive is turned off. Using the hard drive enclosure
Installing your hard drive in the enclosure
Read these safety precautions before you first touch an unpainted, grounded metal object to discharge any electronic components.
• Handle the printed circuit board (PCB) ...
User Manual (English) - Page 7
RF-AHD25 7
To install your 2.5" SATA hard drive in the enclosure: 1 Move the switch lock from the locked to the unlocked
position, then open the case. 2 Remove the four screws from the printed circuit board
and remove the circuit board from the enclosure.
3 Connect the drive to the SATA connector.
User Manual (English) - Page 8
4 Secure the drive to the printed circuit board with four screws.
5 Return the printed circuit board to the enclosure, then secure it with the four screws you previously removed.
6 Replace the top of the enclosure, then slide the switch lock from the unlocked to the locked position.
8
User Manual (English) - Page 9
... using USB mode. RF-AHD25 9
The operating system automatically detects and sets up the new drive. The enclosure provides USB and eSATA dual interface for host connectivity. To make sure that your computer either through a USB or eSATA connection. If you have the lasted service pack, run Windows Update. No additional driver is required. Installing the backup software
Note...
User Manual (English) - Page 10
Your computer automatically detects the CD and the Roxio BackOnTrack Setup program runs.
3 Click Next, the Roxio End-User License Agreement screen opens.
10 To install Roxio BackOnTrack: 1 Save all files and close all programs. 2 Insert the included Roxio BackOnTrack CD into your disc
drive.
User Manual (English) - Page 11
4 Read the license agreement, then click Next. The Choose Setup Type screen opens.
6 Choose the setup type, then click Next. The Customer Information screen opens.
5 Enter your information, then click Next. RF-AHD25 11
User Manual (English) - Page 13
... the drive, drive partition, or folder containing the files you need. RF-AHD25 13 You can be scheduled to archive all the files in the selected path or just certain types of the enclosure. OR... button to begin recording now. Backing up important files to a disc, hard drive, or other storage device. Several preset file categories are automatically spread across as many discs as ...
User Manual (English) - Page 14
... back up all of the files in the folder you selected to archive.
14 Your entire My Music folder (Windows XP) or Music folder (Windows Vista) is included if it is located on the drive or in a selected path or limit your project to certain file categories. The following file name extensions- .jpg, .jpeg...
User Manual (English) - Page 15
... Up Files project, the program is located on page 21 for more information. RF-AHD25 15 See "Back up files options" on the drive or in any file category by using the controls on any of their .txt file extension. In Windows XP, your My Documents folder, with the following file name extensions- .asf, .avi...
User Manual (English) - Page 17
...at the time and on the day of the week the project was created. A save window appears.
5 Name the project, then click OK. This usually involves clicking on a series...hard drive destination for your computer may keep a scheduled project from your project by clicking Save.
Monthly-The project runs once a month at the time and on the day of the month the project was created.
RF-AHD25...
User Manual (English) - Page 19
...window to
select the drive or folder containing the files you would like to archive. If you selected Only files in the following categories. If you created a custom category, it will also be available.
RF-AHD25... 19 Any busy files encountered during a backup will be listed for more than one type of disc, you will be given the option to switch to a different...
User Manual (English) - Page 21
...disc into the selected destination drive. 4 Click the action ...window.
To open the Options window. RF-AHD25 21 The settings for the options on the right. If you decided to run the project now, a progress screen will inform you save the project without changing its name, the original project is listed on the control...Windows Vista Documents folder or Windows XP My Documents folder.
User Manual (English) - Page 23
... top of your discs.
RF-AHD25 23 Restoring files
The Restore Files project restores individual files and folders that no errors occur during the recording of the Selective Restore project
window. To restore a file: 1 Click the Backup Files tab in this option to easily back up files to an external hard drive.
• Verify data...
User Manual (English) - Page 25
... completely from your computer.
3 After the software is uninstalled, restart your computer's operating system.
Uninstalling the backup software To uninstall the backup software:
1 Open the Control Panel.
2 Follow the on-screen instructions to their original location if they are in use by your computer if requested. RF-AHD25 25
User Manual (English) - Page 26
... a drive window is open or the hard drive enclosure is active, close any associated windows before attempting to do not see the time displayed). 2 Select the drive you want to unplug, then click STOP. 3 When Windows notifies you that it is safe to remove the enclosure. 1 Left-click the Hot plug icon (located in Windows. My computer does not detect the enclosure...
User Manual (English) - Page 27
... fastened. • Try using the rear USB ports on with backup active indicator
OS compatibility
• Windows 2000 • Windows XP • Windows Vista • Mac 10.3.x or higher
Operating temperature 32°F~104°F (0°C~40°C)
RF-AHD25 27
• Make sure that the SATA cable or the USB cable is connect firmly to your enclosure and computer...
User Manual (English) - Page 29
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with Canadian ICES-003. RF-AHD25 29 Canada ICES-003 statement
This Class B digital apparatus complies with the FCC Rules could void the user's authority to operate this equipment.
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