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Ricoh SP C420DN-KP Support Question

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Question posted by gtokau on July 11th, 2012

Ricoh Mp 4000 Has Black Toner Smudges At The End Of Every Page Printouts.

We have a Ricoh MP 4000 that produces printouts with black toner smudges at the bottom of page which gives an unprofessional look.   What parts of the printer should I check and clean or is there a self-cleaning mechanism for the printer?   PLEASE HELP... 

Current Answers

Answer #1: Posted by freginold on July 12th, 2012 3:10 AM
This answer was accepted by the poster of the original question.
freginold

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The MP 4000 is notorious for having copy quality issues caused by the developer or developer unit.  That is a good first place to check.  Clean the mag roller and dv unit and replace the developer and filters.  If your copier still has the original dv unit in it (with just one filter instead of three) you should replace it with the new-style unit, which has a better mag roller.

You should also clean out the drum unit, which can get dirty and cause copies to look dirty. 

Related Ricoh SP C420DN-KP Manual Pages

Operation Guide - Page 1

...Operation ....... 73 3: Check Device Status via WIM.... 75 4: HotSpot-compatible Models ....... 77 5: File Format Support 78 6: WebPay 2.0 Overview 80 7: Frequently Asked Questions ...... 83 8: Troubleshooting 87 1  Copyright 2009 by Ricoh Americas Corporation. Management 23 Home Page Overview 25 Management Functions 28 Web Pages 28 Languages 49 Printers 51 Software 60 Reports...
Operation Guide - Page 2

... permission of Ricoh Americas Corporation. HotSpot Printer a registered trademark of Apple Computer Inc. Mac® is a registered trademark of this document to assure its accuracy, Ricoh Americas Corporation,.... 2 No part of this document or from the use of Adobe Systems, Inc. PrintSpots is a registered trademark of Microsoft Corporation. Ricoh Americas Corporation reserves...
Operation Guide - Page 6

...Monitor Description Ricoh's name for release of all Ricoh printers, enabling the administrator to manage settings on the HotSpot Printer and hosts the Mobile Printing Service. Ricoh Web interface...Web browser and the printer's IP address. 6 Example: Click Web Pages icon . All that is needed is for troubleshooting purposes, not for its Network Laser Printers running the embedded ...
Operation Guide - Page 7

... network administration. An addressing system that provides access to specify documents or resources anywhere on HotSpot Printers, including free downloads and other support services Register HotSpot Printer URL Customize PrinterOn Web Pages Details www.ricoh-usa.com/hotspotprinters www.printeron.net/register www.printeron/net/administrators 7 Service & Support Resources Following is...
Operation Guide - Page 8

...Type URL Description Locate active HotSpot Printers Details http://www.printspots.com URL Print via Web upload (document or Web page) www.printeron.net/ricoh/xxxxx* Email Print via email ...Printer sales representative * Note: xxxxx is the unique 5- or 6-digit HotSpot Printer ID located on the labels supplied with the device, as well as the Mobile Printing subscription certificate. URL Check...
Operation Guide - Page 9

... within 72 hours, the file is [email protected]. - or 6-digit HotSpot Printer ID located on the computer screen. Note: • The HotSpot Printer's URL is www.printeron.net/ricoh/xxxxx. • The HotSpot Printer's email address is automatically deleted from the printer's hard disk drive. From any Internetenabled computer (laptop/notebook/desktop), cell phone...
Operation Guide - Page 11

... with PrinterOn's JAVA-based mobile printing software - Printer with PrinterOn's JAVA-based mobile printing software - HotSpot Printer Operator's Guide Subscription Extensions - Printer Configurations • Color Laser Printers The Color HotSpot Printer ships with the following components pre-installed: - Toward the end of the first year of purchase. VM card with 550-sheet Paper...
Operation Guide - Page 12

... headache when trade shows come to town. • Any organization concerned with either a 2- or 4-line LCD panel, for Black-and-White and Color Laser Printers, respectively. presentations, spec sheets, proposals, boarding passes, travel itinerary - HotSpot Printer Applications Research has indicated that the tool knowledge workers miss most while away from their rooms without the...
Operation Guide - Page 13

...of -purchase (POP) display materials ensures maximum visibility and end-user satisfaction. Craft a message to your requirements. 13...II.Installation, Step E: Install POP Display (optional). HotSpot Printer Operator's Guide Marketing Toolkit We have designed an eye-...Point-of-Purchase (POP) Display Your new HotSpot Printer shipped with an envelope containing a point-of-purchase (POP...
Operation Guide - Page 16

... will need further assistance, contact the Ricoh Help Desk (U.S.: 1-800-RICOH38 [1-800-742-6438]; Print Configuration Page(s). The Configuration Page(s) contain important printer information, such as shown. 5. c. Page Printing.... This is strongly suggested that you activate your Mobile Printing Service, and then test the printer. Turn printer OFF. 3. Attach HotSpot keypad into the...
Operation Guide - Page 20

... URL. 4. Note: Your release code is located on the label affixed to submit the job, the release code will display on the HotSpot Printer LCD to : www.printeron.net/ricoh/xxxxx. If typed in lower-case letters. In additional, this information is not yet registered, the screen reads [Service offline]. Note: If...
Operation Guide - Page 21

Slide POP display in Fig. 3. Place on the printer model. • POP display adds approximately 10.5″ in height. In order to install the POP display, proceed as shown in groove of plastic holders. When adding toner, remove the display or allow for clearance. 21 Space holders evenly along bottom edge. 3. Fig. 3 Note...
Operation Guide - Page 23

... Web Page, using the HotSpot Printers unique URL (e.g., www.printeron.net/ricoh/xxxxx) can add a company logo, headline text and color palette, as well as create ...printer defaults • Add/remove printers • Add/remove administrators • Add/remove languages • Add/edit Help text • Modify contact information • Set pricing/billing options • Create a custom end...
Operation Guide - Page 25

...in the next section, Management Functions. 1. Open the Management Home Page. Management Home Page E A B C D Fig. 6 25 HotSpot Printer Operator's Guide Log Out... Before doing so, review the following description of Home Page functions. You will select and set customization functions. If ... within the Management screens, you will then be prepared to ensure that the session has ended.
Operation Guide - Page 26

... icon is available, there is no need to reflect your own brand colors, logo, text, etc. Reports - Create your own end-user survey to perform download, upgrade or manage your printer release software. Depending on the Management Home Page for your service, e.g., ricoh/xxxxx. Edit PrinterOn Web Pages to create a Group. • URL - Add...
Operation Guide - Page 28

... Pages screen, and then make any necessary changes. If necessary, see Administrator Log In / Log Out. 2. Web Pages Screen A D B C Thumbnails Fig. 7 28 Management Functions HotSpot Printer Operator's Guide Web Pages Web Pages are the screens presented to users after they open the HotSpot...
Operation Guide - Page 29

Start Page B Template Selection • Choose your Web pages for http://www.printeron.net/ ricoh/xxxxx Your HotSpot Printer URL displays here. The user selects the target printer by clicking on this specific printer. This indicates that you will be editing PrinterOn Web Pages related to this link to select [Simple] or [Default]. Click the...
Operation Guide - Page 32

... in the next section. Enter the hexadecimal value for uploading a new company logo and header text is black. Instructions for the primary and secondary colors to apply to your settings and exit the screen. HotSpot Printer Operator's Guide A. Note: Fig. 9 illustrates how these settings are unique to the PrinterOn Web Pages (e.g., Start Page...
Operation Guide - Page 48

If necessary, click Back [] to return to Ricoh HotSpot Printers since the print job owner must physically release the job. B Delivery...5. If this screen is submitted). If desired, create an end-user survey with up to your users for picking up their documents, and then click [Save]. HotSpot Printer Operator's Guide About Confirmation of Print Job Screen Feature Description A...
Quick Setup Guide - Page 3

... Aficio SP C420DN Theleftsideofthekeypadshouldbealignedwiththeprinter'sleft sideedge.Thebottomofthekeypadshouldbepositionedonthe controlpanelasshownmakingsurethatthebackofthekeypaddoes notinterferewiththeopeningoftheTopExitTray.UsetheVelcrotape to permanently fix the keypad to the printer unit. X Keypad Connector X 1c) Position the Keypad Keypad placement - Black and White Model Aficio...

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