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Ricoh C231N Support Question

Ricoh C231N Support Question

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Question posted by zzeljkov on September 2nd, 2017

Ricoh Aficio Sp C231n Service Code Sc240

Ricoh Aficio Sp C231n: Service Code Sc240 Is Appearing On Display. Any Instruction?

Current Answers

Answer #1: Posted by freginold on September 2nd, 2017 6:21 AM
This answer was accepted by the poster of the original question.
freginold

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The service manual for an SP C231N doesn't list the SC240 code. Generally on other Ricoh printers, SC240 points to a problem with either the laser unit or an image quality problem resulting from something in or around the developer unit.



Since this error is non-specific, I would have a Ricoh-certified technician troubleshoot the problem to better narrow down the cause, rather than just spending money to replace parts that may or may not fix the problem. Some Ricoh error codes are very easy to troubleshoot; unfortunately, this code is not one of them.



Answer #2: Posted by Odin on September 2nd, 2017 6:19 AM
Odin

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April 10th, 2010

Points: 41,236,690
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See https://printcopy.info/?l=en&mod=erc&brand=Ricoh&model=Aficio%203260C&code=SC240. If the problem persists (or if you require further explanation), you'll have to obtain a walk-through from Ricoh: use the contact information here--https://www.contacthelp.com/ricoh/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Ricoh C231N Manual Pages

Operating Instructions - Page 10

...standards and logos are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction ...printer automatically lowers its power consumption 15 minutes after the last operation has been completed. The program backs the development and dissemination of recycled paper which manufacturers participate voluntarily. ENERGY STAR Program Important ❒ The SP C231N model printer...
Operating Instructions - Page 12

... to the following two conditions: A This device may cause undesired operation. Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: SP C231N / Aficio SP C231N, SP C232DN / Aficio SP C232DN • Properly shielded and grounded cables and connectors must accept any interference...
Operating Instructions - Page 23

... printing supports PictBridge. ❒ USB Host Interface is installed only for PictBridge and di- Guide to the printer for the SP C232DN model printer. 2 Power socket 5. Memory cover Remove this cover when you connect to the Printer Exterior: Rear View 1 ASH023S 1. Cable cover 3. You can print images directly from a digital camera, without having to...
Operating Instructions - Page 40

...installed properly, reinstall it properly even after attempting reinstallation, contact your sales or service representative. For details about printing the configuration page using the optional paper feed... 19 If you can make settings in the printer driver. ❒ If the new device is listed in - Note ❒ When moving the printer, remove the optional paper feed unit. ❒...
Operating Instructions - Page 43

... in - stallation. Installing the Printer and Options G Attach the inner cover, and then fasten the screw. 2 ASH031S H Attach the memory cover. I After installing the option, print the configuration page to confirm the in the printer driver. ❒ If the memory unit is installed properly, the memory capacity will appear under "Total Memory" on...
Operating Instructions - Page 60

... about recommended paper, contact your sales 5 or service representative. ❒ Do not use paper that has already been printed onto by this printer and cautions for use. 39 Load translucent media .... Paper Recommendations Paper Recommendations Loading Paper Important ❒ Do not use ink-jet printer paper because it may stick to touch the surface of the paper. ❒ Do...
Operating Instructions - Page 96

... are collected for processing. H Put the cover that you removed in step 5 on the display. Then, put the old print cartridge into the bag, and then put it into the ...the toner color and location correspond, and carefully insert the print cartridge vertically. appears on the old print cartridge. ASH061S Note ❒ Make sure to trap your sales or service representative. 75...
Operating Instructions - Page 109

...or multi-feeds of paper occur after cleaning the friction pad, contact your sales or service representative. ❒ If the optional paper feed unit is installed, clean its friction...❒ Follow the same procedure to clean the paper feed roller of the power cord into the printer. Cleaning the Printer G Slide Tray 1 along the rails, and push it carefully all the interface cables that were...
Operating Instructions - Page 115

...Load Paper # The indicated tray # (1, 2, by- Load Paper: # or Stop/Start The printer detected that the actual paper type and size are not the same as the paper tray # (1,...Path There is set. Remove the misfed paper. If the download fails again, contact your sales or service representative. Turn off the main power, turn it back on the controller. Irregular Toner Irregular toner is...
Operating Instructions - Page 116

...The error message appears even though the print cartridge is a problem with a new one. SC XXX Power off the main power, and Call Service If error reoccurs printer's controller. Replace... Recommended Action Replace (color) Print Cartridge The printer is not installed input tray correctly. toner. See p.76 "Replacing the Waste Toner Bottle". Reset (color) Print Cartridge The ...
Operating Instructions - Page 118

.... 97 Be sure to use . If printing still does not start, contact your sales or service representative. Does the Alert indicator stay red? Can you using control panel, see p.98 "When the Printer is correct. If it has a fastener, fasten it probably indicates a tion page? See p.125 "Specifications". Is paper loaded? If...
Operating Instructions - Page 124

...position. p.47 "Loading Paper". Protect the printer from the printer. Wipe any paper dust off , wait a few moments, and then turn the printer off both the paper tray and registration roller....appear on again. Remove all print cartridges from impact at all the print cartridges. If this procedure does not resolve the problem, contact your sales or service representative. White spots appear...
Operating Instructions - Page 126

... from colors displayed on the display in the printer driver's dialog box. Color changes extremely when Do not extreme settings for [Gray Reproduction (Text/Line Art):] in its production system. • Color gradation might appear differently if [On] is selected for color printing. See the printer driver Help. If this does not solve the problem, contact your sales or service...
Operating Instructions - Page 128

...See the printer driver Help. The toner has run out and print- Check if the fusing unit lever is powdery and comes away from the paper, or the printed image has a matt appearance. For ..., it smears out. The setting of the printer driver. Other Printing Problems Status Possible Causes, Descriptions, and Solutions If rubbed with your sales or service representative. 8 107
Operating Instructions - Page 129

... notification was set for information about the location of sales or service representatives. 108 For details, see "Printer Status Notification by server has a malfunction. Troubleshooting Additional Troubleshooting Problems... strange noise is coming from the e-mail server. Press the {T} or {U} key to display [Auto Email Ntfy], and then confirm that [Auto E-mail Notification] is set to ...
Operating Instructions - Page 145

... waste toner bottles are not changed when necessary, printing will become impossible. Appendix Waste Toner Bottle Name Average printable number of pages *1 Waste Toner Bottle SP C220 25,000 pages *1 A4/letter 5% test chart, 3 pages / job, printing in 50% monochrome...
Operating Instructions - Page 148

...Sound Pressure Level *2 During Monochrome Printing (Main Unit Only) 58 dB (A) or less During Color Printing (Main Unit Only) 58 dB (A) or less Standby (Main Unit Only) 34 ... only available for the SP C232DN model printer. ❖ Printer Language PJL, PCL 5c/6, PostScript Level 3, PictBridge Note 10 ❒ PictBridge is only available for the SP C232DN model printer. ❖ Fonts PCL...
Operating Instructions - Page 163

... Dialog Box 108 Displaying the Printer Status 109 Displaying the Printer Information 109 Printer Configuration 111 10.Appendix Software and Utilities Included on the CD-ROM 115 Printer Drivers for this Printer 115 Cautions to Take When Using in a Network 116 Using DHCP...116 Using Adobe PageMaker Version 6.0, 6.5, or 7.0 117 When Using Windows Terminal Service/MetaFrame 118 Operating...
Operating Instructions - Page 169

...] box. I Click [Next >]. You can select [Autodetect], [TCP/IP Device], or [Web Services Device]. Log on the configuration page. A In [Device Type] list, select an item. E Click [Next >]. The [Add Standard TCP/IP Printer Port Wizard] dialog box appears. The Add Printer Wizard starts. C Select an interface language, and then click [OK]. The default...
Operating Instructions - Page 199

... an even number of sheets. Follow the instructions on the screen to start printing on the...SP C231N model printer. ❒ This function is the last page of sheets. Important ❒ This function is only available for PCL5c and PCL6. ❒ When printing on the other side. 35 Manual Duplex Manual Duplex Use the manual duplex printing function to reload the paper appears...

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