Home » Ricoh » Printers » Ricoh Aficio SG 3100SNw

Ricoh Aficio SG 3100SNw Support Question

Find answers below for this question about Ricoh Aficio SG 3100SNw.
Need a Ricoh Aficio SG 3100SNw manual? We have 1 online manual for this item!

Ricoh Overview Questions Manuals Reviews Videos Research

Question posted by kikonom on January 3rd, 2019

Error: Service Call (28213)

I have the ricoh aficio sg 3100snw that has not been used for a long time. When I turn it on it gives me the following message "Service call (28213)" asking me to turn off the machine and then on. I have done this but the error still remains. What can I do?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by waelsaidani1 on March 10th, 2019 3:49 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

70
points

This error means you should call for service, contact the nearest RICOH service near you, have at hand the serial number and the date of purchase. Select your location from here, to know the nearest service location near you. https://www.ricoh.com/contact/

Related Ricoh Aficio SG 3100SNw Manual Pages

Manuals - Page 1

...Your Wireless Network Environment • Before configuring the wireless LAN settings, configure the machine's IP address. CHV601 1 CHV600 • Plug the wireless LAN cable into ...; Ethernet and wireless LAN settings cannot be enabled at the same time. Preparing for Wireless LAN Users This manual explains how to connect the machine to the network via a wireless LAN interface. • Ad hoc...

Manuals - Page 2

Turn the machine on. CHV632 2 the [User Tools] key [Login] Enter the login password. (default: 000000) [System Settings] [Interface Settings] [Network] [LAN Type] [IEEE 802.11b/g/n] Turn the machine off. • Change the [LAN Type] to [IEEE 802.11b/g/n] before configuring the wireless LAN settings.

Manuals - Page 3

See the access point manual. Yes No Is there a push button on the access point being used . Selecting the Configuration Method The configuration method depends on the access point being used . "Easy Setup" is a function for automatically configuring the wireless LAN settings. Does the access point support "Easy Setup" of the function may...

Manuals - Page 4

Easy Setup Using the WPS Button 1. CHV605 CHV051 3. Press the [ ] or [ ] key to display [IEEE 802.11], and then press the [OK]...password, and then press the [OK] key. Press the [User Tools] key. If this is the first time to display [Easy Setup], and then press the [OK] key. Turn the machine on. 2. Press the [ ] or [ ] key to display [Interface Settings], and then press the [OK...

Manuals - Page 5

... connection is displayed. is successful, "Connection to Step 8. WPS CHV607 10. If this is working properly but the problem still persists, contact your sales or service representative. • If the access point cannot be displayed. Press the [ ] or [ ] key to AP has failed." If the problem persists, check whether the access...

Manuals - Page 6

Turn the machine on. 2. Press [Login]. 4. Enter the login password, and then press the [OK] key. Easy Setup Using a PIN Code 1. If this is the first time to display [System Settings], and then press the OK key. 6. Press the [ ] or [ ] key to log in, enter the default password of "000000". 5. Press the [ ] ...

Manuals - Page 7

...If the connection fails, "Connection to display [PIN Method], and then press the OK key. Enter the machine's PIN on the access point web page. Press [Connect]. is successful, "Connection to Step 10. Execute...access point is working properly but the problem still persists, contact your sales or service representative. 7 If the access point is the case, go back to AP has succeeded."

Manuals - Page 8

... method employed by the access point being used . • Change the [LAN Type] to [Ethernet] before configuring the settings. CHV632 the [User Tools] key [Login] Enter the login password. (default: 000000) [System Settings] [Interface Settings] [Network] [LAN Type] [Ethernet] the [OK] key Turn the machine off. Turn the machine on. 8 This manual mainly explains configuration...

Manuals - Page 9

Mach.IPv4 Addr. : 1 / 1 Auto-Obtain(DHCP) Specify IP Add. Subnet M MAC Add. 9 • Check the machine's IP address. 1 2 CHV654 the [User Tools] key (1) [System Settings] [Interface Settings] [Network] [Machine IPV4 Address] [IP Add.] the [Escape] key (2) The control panel returns to the initial screen.

Manuals - Page 10

If this is the first time to log in, enter the default password of "000000". 4. In the address bar, enter "http://(machine's IP address or host name)/". 3. In the menu area, click [Configuration]. Enter the administrator password, and then click [Login]. 1. Launch the Web browser. 2. CHV636 CHV638 10

Manuals - Page 15

... [WPA(AES)],or [WPA2(AES)]. 4. Enter the network name of the access point. 2. Enter the password to be used for Extensible Authentication Protocol (EAP). Click [OK]. 3 4 5 CHV652 15 • If the security method is WPA-EAP... other settings if needed. 5. Select the extensible authentication protocol you want to be used for RADIUS server authentication. Enter the user name to...

Manuals - Page 16

Turn the machine off. 11. Turn the machine on. Remove the Ethernet cable, and then connect the wireless LAN cable. Setting is complete. Click [OK], when "Update complete" appears. 9. CHV601 16 CHV642 12. 8. Click [Logout]. 10.

Manuals - Page 17

...: 000000) [System Settings] [Interface Settings] [IEEE 802.11] [Det. Change the network interface settings. Settings] the [OK] key Turn the machine off . Preparing for Printing", User Guide . Turn the machine on . 2. Turn the machine on . 17 Configuring Settings Using the Control Panel • Change the [LAN Type] to [IEEE 802.11b/g/n] before configuring the wireless LAN settings...