Ricoh Aficio MP C5000 Support Question
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Question posted by Timbjon on July 20th, 2014
Not Receiving Faxes But Can Send On A Ricoh Aficio Mp C6000 Rpcs Printer
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Current Answers
Answer #1: Posted by freginold on August 29th, 2014 10:59 AM
There could be many things causing you to not be able to receive faxes. Here are some common reasons:
- The fax line may have gotten plugged into the TEL port instead of the LINE port
- If it's only one sender you can't receive from, it may be a problem with their machine
- Your fax machine may be out of paper, out of toner, or experiencing an error code
- There could be noise or static on the phone line
- Automatic reception may be turned off
- There could be a problem with the machine's fax board
- The fax line may have gotten plugged into the TEL port instead of the LINE port
- If it's only one sender you can't receive from, it may be a problem with their machine
- Your fax machine may be out of paper, out of toner, or experiencing an error code
- There could be noise or static on the phone line
- Automatic reception may be turned off
- There could be a problem with the machine's fax board
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