Ricoh Aficio MP C4501 Support Question
Ricoh Aficio MP C4501 Support Question
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Question posted by eleyair on July 29th, 2014
Ricoh Won't Scan To Ricoh C3001 Won't Scan To Folder
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Current Answers
Answer #1: Posted by freginold on October 3rd, 2014 5:50 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
There are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C4501 Manual Pages
Security Target - Page 1
This document is a translation of Aficio MP C4501/C5501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Date : 2011-07-18 Version...
Security Target - Page 2
Copyright (c) 2011 RICOH COMPANY, LTD. Page 1 of 93
Version 1.00
Date 2011-07-18
Revision History
Author RICOH COMPANY, LTD.
All rights reserved. Detail Publication version.
Security Target - Page 3
... Claim with Security Problems and Security Objectives in PP ......... 32 2.4.3 Consistency Claim with Security Requirements in PP 33
3 Security Problem Definitions 36
Copyright (c) 2011 RICOH COMPANY, LTD. Security Functions 24 1.4.5 Protected Assets ...26 1.4.5.1. User Data ...26 1.4.5.2. All rights reserved. Page 2 of 93
Table of Contents
1 ST Introduction ...7 1.1 ST Reference...
Security Target - Page 4
... of Traceability 71 6.3.3 Dependency Analysis 77 6.3.4 Security Assurance Requirements Rationale 79
7 TOE Summary Specification 80 7.1 Audit Function ...80 7.2 Identification and Authentication Function 82 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
Security Target - Page 5
All rights reserved. Page 4 of 93 7.3 Document Access Control Function 84 7.4 Use-of-Feature Restriction Function 86 7.5 Network Protection Function 87 7.6 Residual Data Overwrite Function 87 7.7 Stored Data Protection Function 88 7.8 Security Management Function 88 7.9 Software Verification Function 93 7.10 Fax Line Separation Function 93
Copyright (c) 2011 RICOH COMPANY, LTD.
Security Target - Page 6
... Dependency Analysis of TOE Security Functional Requirements 77 Table 34 : List of Audit Events...80 Table 35 : List of Audit Log Items ...81
Copyright (c) 2011 RICOH COMPANY, LTD.
Security Target - Page 7
... 88 Table 40 : Management of TSF Data...89 Table 41 : List of Static Initialisation for Security Attributes of Document Access Control SFP 92
Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
Security Target - Page 8
... the identification information of TOE
Names
Ricoh Aficio MP C4501, Ricoh Aficio MP C5501, Ricoh Aficio MP C4501G, Ricoh Aficio MP C5501G, Gestetner MP C4501, Gestetner MP C5501, Lanier MP C4501, Lanier MP C5501, Lanier LD645C, Lanier LD655C, Lanier LD645CG, Lanier LD655CG, nashuatec MP C4501, nashuatec MP C5501, Rex-Rotary MP C4501, Rex-Rotary MP C5501,
MFPs
Versions
Software System/Copy...
Security Target - Page 9
Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. infotec MP C4501, infotec MP C5501, Savin C9145, Savin C9155, Savin C9145G, Savin C9155G
FCU name
Names
...of TOE.
1.3.1 TOE Type This TOE is a digital multi function product (hereafter "MFP"), which is an IT device that inputs, stores, and outputs documents.
1.3.2 TOE Usage The operational environment of the TOE is illustrated below and ...
Security Target - Page 10
... TOE or through LAN communications. Various settings for the MFP, which is the TOE itself, and hardware and software other than the TOE. Copyright (c) 2011 RICOH COMPANY, LTD.
Page 9 of 93
Figure 1 : Example of TOE Environment The TOE is used in Figure 1.
Security Target - Page 15
.../C9155/C9155A C9130G/C9135G/C9145G/C9145AG/C9155G/C9155AG LD630C/LD635C/LD645C/LD645CA/LD655C/LD655CA LD630CG/LD635CG/LD645CG/LD645CAG/LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG
Copyright (c) 2011 RICOH COMPANY, LTD. It is an external interface to an Ethernet (100BASE-TX/10BASE-T) LAN.
During installation, this TOE...
Security Target - Page 16
...RICOH COMPANY, LTD. All rights reserved. App2Me Start Guide
D085-7906B
- Quick Reference Copy Guide
D088-7526
- Quick Reference Fax Guide
D545-8506
[English version-2]
Table 3 : Guidance for English Version-2
TOE Components
MFP
Guidance Documents for Administrators
Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP
C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP...
Security Target - Page 17
...655C/LD655CG/LD655CA/LD655CAG
D089-6907A
- Notes for Users
Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP
C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG
C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/...Guide
D545-8506
[English version-3] Copyright (c) 2011 RICOH COMPANY, LTD. Notes for Users
D088-7404
- Page 16 of This Machine
D029-7903
-
Security Target - Page 18
... for Users
D088-7430
- Notes for Users
Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A
MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A
A
D089-6931A
- MP C3001/C3501/C4501/C4501A/C5501/C5501A MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Copyright (c) 2011 RICOH COMPANY, LTD. Quick Reference Fax Guide
D545...
Security Target - Page 19
... RICOH COMPANY, LTD. All rights reserved. Quick Reference Printer Guide
D088-7805
- App2Me Start Guide
D085-7906B
- Manuals for Administrators: Using this ST indicates a direct user. The direct users and indirect users are described as follows:
1.4.3.1. Page 18 of normal users, administrators, and RC Gate. Notes for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP...
Security Target - Page 22
Magnification and other editorial jobs can also be applied to scan paper documents and copy scanned image data from the Operation Panel. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. Basic Functions
The overview of the TOE 1.4.4.1.
It can be stored on the HDD as follows: Copy Function
The Copy Function is to ...
Security Target - Page 23
...Function The Scanner Function is to folders or by e-mail. All rights reserved. For direct print, documents received by the TOE will be sent to scan paper documents by using the Operation... Panel. The documents will be stored on the HDD as Document Server documents. Copyright (c) 2011 RICOH COMPANY, LTD. Operating ...
Security Target - Page 24
..., users first install the specified fax driver on the client computer. - Copyright (c) 2011 RICOH COMPANY, LTD. Documents to be sent by fax can be stored in the client computer,...the TOE. Paper documents will be scanned and stored using the Operation Panel. Paper documents will be scanned and sent by fax using the Operation Panel. Folder Transmission Function of 93
Fax Function...
Security Target - Page 30
...devices by e-mail or sent to access.
Documents stored in the TOE using Scanner Function.
Documents stored in the TOE when any one of document data. Documents scanned and stored using Fax Function, and those stored using Printer Function. A general term for administration. This list is used. Copyright (c) 2011 RICOH... received and whose access to folders by fax or to the ...
Security Target - Page 31
...folders: scanned documents using Scanner Function and Fax Function, and scanned and stored documents using the fax driver on the Operation Panel if paper jams frequently occur, or if the door or cover of the TOE is left open for stored and received documents Folder transmission
Destination folder...Also called @Remote Service. Copyright (c) 2011 RICOH COMPANY, LTD. A function that sends documents...
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