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Ricoh Aficio MP C4000 Support Question

Ricoh Aficio MP C4000 Support Question

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Question posted by gewtc on February 24th, 2014

Cant Get Africo 4000 To Scan To Computer

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Answer #1: Posted by freginold on March 2nd, 2014 7:02 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, here are some reasons scanning to your computer might fail:

- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

If it was never set up properly, you can find instructions for setting it up here:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP C4000 Manual Pages

Features Guide - Page 2

...Ricoh Aficio Security Solutions Compatibility Chart ...4 Ricoh Security Solutions Review...6 Network Protection...6 Web Image Monitor...6 SmartDeviceMonitor...6 Network Protocol ON/OFF ...7 Device Access... Encryption Key ...13 PDF Password Encryption...13 SNMP v3 Encrypted Communication...13 S/MIME for Scan to E-mail ...13 IPsec Communication ...13 Hard Disk (HDD) Encryption...14 Document Protection...
Features Guide - Page 4

...the workflow involves variables including people, paper, multiple devices, and worker habits and their motives. 1Cited examples from ... subject to disrupt business. However, protecting information can scan and send data to any network address, or copy...2004 a man was arrested for identify theft purposes. Ricoh Aficio Common Security Features Guide INTRODUCTION Information is an Asset Did ...
Features Guide - Page 8

... following pages you help protect vital intellectual property against both internal and external threats, and maintain compliance with Aficio MFPs, printers, and faxes. How can access the device? Once data is to be used as devices that this information to all data is included at the end of -lease? As files and passwords...
Features Guide - Page 9

... SmartDeviceMonitor, the two installation and monitoring utilities that ship standard with every Ricoh Aficio device. However, their security-related features are more . or off-line status, ...Range (IP Filtering): System administrators can block departments from using a specific device, or restrict users from sending scanned files to competitors, for Client, is firmware built into a particular ...
Features Guide - Page 10

... with getting permission to use the device-authentication-and then proceed to other features that impact whom as an end-user can copy/print/scan/ send, and who as possible.... an IT administrator can set the level of device access rights for individual users. Device Access Device Access refers to set rules for example. Ricoh Aficio Common Security Features Guide ■ Change Community ...
Features Guide - Page 11

... code can access the machine. As a result, the types of authentication available to users will vary based on the target device is automatically entered in the Sender's Name field of outgoing Scan-to-Email jobs, providing traceability by eliminating "From" field spoofing. ■ LDAP Authentication: Uses the company E-mail server to verify...
Features Guide - Page 12

... [US Army, Navy Air Force, Marines, Coast Guard and affiliated agencies]. Ricoh Aficio Common Security Features Guide In addition, when using Windows Authentication or the internal User Code function,... it will be possible to determine which device was used in conjunction with a house or apartment number, these addresses help route ...
Features Guide - Page 14

..., and passwords. Ricoh Aficio Common Security Features Guide Data Encryption As mission critical data traverses the network it becomes impossible for millions, also leaves networks vulnerable to be pre-installed. Without protection, intelligible information can easily be encrypted prior to sending, and decrypted once they arrive at the device. By scrambling data...
Features Guide - Page 16

... text form, protecting valuable information. S/MIME for example, to make changes to device settings via DeskTopBinder Lite. SNMP provides a method of managing network hosts such as... Internet Protocol (IP) communications by Scan to configure and monitor remote devices. Ricoh Aficio Common Security Features Guide Driver Encryption Key Ricoh devices offer this feature that scrambles user ...
Features Guide - Page 17

... a fixed value, the fixed value's complement, and then with all copy and print jobs, but scanned files, Sample Print/Locked Print, and File Format Conversions as soon as the file resides in Address Books) stored on device hard drives using one of nine times. The DataOverwriteSecurity System (DOSS) eliminates these threats by...
Features Guide - Page 18

... compromised if hard drive is stolen). ■ Enhanced Locked Print is installed to the Multifunctional-printing device either via embedded firmware (SD Card) or remotely via Web Interface. ■ Administrators ... solution for protecting your customers with the security of IT systems and software. Ricoh Aficio Common Security Features Guide When it is time to relocate or dispose of the system...
Features Guide - Page 20

... patterns and/or a customized text message to copy, scan, or send the page. As such, RAM-only devices can be embedded with one of other office environments that...) option provides an ideal security solution for environments where information security is eliminated. Ricoh Aficio Common Security Features Guide RAM-based Security Several low-end digital systems use RAM (Random...
Features Guide - Page 21

... G3 fax unit utilizes digital scanning and printing it uses a modem for communication over the analog phone lines. The answer is NO. The receiving machine converts the analog data back to a network, the modem is physically separated from the main processor or any PDL or device command stream other network port. If...
Features Guide - Page 22

...Code Protection To prevent accidental exposure of a PIN Code or Personal ID, any MFP device that are not identical, the communication is entered at their e-mail address. Only after... from sitting unattended on a reception tray for secure point-to-point transmissions. Ricoh Aficio Common Security Features Guide After you allay your customer's concerns about potential fax network ...
Features Guide - Page 24

...II I II I I Aficio MP C4500/SPF I I I I I I** I I I I II I II I II I I Aficio MP C2500 EFI I I I I** I I I II I I*** I I I Aficio MP C3000 EFI I I I I** I I I II I I*** I I I Aficio MP C3500 EFI I I I I** I I I II I I*** I I I Aficio MP C4500 EFI I I I I** I I I II I I*** I I I Aficio MP C4000/SPF I I I I I I I I I I I II I I I II II I II I III Aficio MP C5000/SPF...
Features Guide - Page 25

...Password Encryption SNMP v3 Encryption S/MIME for Scan to Email IPsec Communication HDD Encryption Locked Print...Multifunction AC104 I I I AC204 I I I AC205L II I I Aficio SP 1000SF I I I I Aficio SP 3400SF/ I I I I I I SP 3410SF I I Aficio SP 3200SF II I I Aficio SP 4100SFL/ I I I I I I I I I I SP4100SF/SP4110SF I I II I I Aficio 1515/1515F/ I I I I 1515MF Aficio MP...
Features Guide - Page 26

...Mask Type for Copying Copy Data Security Option Black & White Multifunction (continued) Aficio MP 3500/P/ I I I I I I I I I SP/SPF/SPI/G I II I II I II I IIII Aficio MP 4001SP/ I I I I I I I I I I I I I I I I I I I I I I I I I I I MP 5001SP Aficio MP 4000B/ I I I I I I I I I I 4000/SPF I II I I I II II I II I I III Aficio MP 4500/P/ I I I I I I I I I SP/SPF/SPI/G I II I II I II I IIII...
Features Guide - Page 27

...Aficio SP C231N/ I I I C232DN Aficio SP C420DN I I I I I I I I I Aficio SP C420DN-KP I I I I I I I I I HotSpot Aficio SP C820DN I I I I I I I I I I I Aficio SP C821DN I I I I I I I I I I I Aficio GX2500 II Aficio GX3000* I I I I I Aficio GX e3300N* I I I I I Aficio GX3050N* I I I I I Aficio GX e3350N* I I I I I Aficio GX5050N* I I I I I Aficio GX e5550N* I I I I I Aficio... Device ...
Troubleshooting Guide - Page 1

... is the Troubleshooting Guide for the D027/D029. OPERATION PANEL 13 7. IMAGE PROBLEMS 27 11. ERROR CODES 19 9. Page 1 of 32 AFICIO MP C4000/MP C5000 SAVIN - CONNECTIVITY 5 4. LD540C/LD550C RICOH - COPY PROCESS 4 3. SCANNING 12 6. OTHERS 30 Copyright  2015 RICOH Americas Corporation. Please use this guide as a supplement to your service manual. OPTIONAL UNITS...
Troubleshooting Guide - Page 7

...by WSD. Cannot Scan to SMB to Windows 98/98SE/Me/NT4.0 destinations specified using the MFP Browser), and the device will not attempt to resend the document. Cannot Scan to SMB to Windows... installed. Install version 8.30 or later. MFP with an EFI controller cannot be discovered by the device setting "IPv4 > Domain Name > Specify" will close the connection. NOTE Refer to include the ...

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