Ricoh Aficio MP C3501 Support Question
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Question posted by dnash62765 on January 5th, 2013
Color Smear
printing black and white is fine but the colors are smeared on color documents. The colors seem to move to the right of the page (outside the boundaries) about a half an inch.
Current Answers
Answer #1: Posted by freginold on January 6th, 2013 6:43 AM
Hi, it sounds like the colors might have gotten out of alignment. You can try to realign them by running the color registration procedure (User Tools > Maintenance > Color Registration). This procedure may succeed or fail -- if it succeeds, it might fix your alignment problem.
If you run the color registration and the alignment is still off, there may be a problem with one or more color drum units, or with the transfer belt unit or ID sensors.
If you run the color registration and the alignment is still off, there may be a problem with one or more color drum units, or with the transfer belt unit or ID sensors.
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