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Ricoh Aficio MP C3500 Support Question

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Question posted by rgilbfouky on August 23rd, 2014

Ricoh Aficio Mp C3500 User Authentication Does Not Work

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Answer #1: Posted by freginold on October 3rd, 2014 3:39 PM
This answer was accepted by the poster of the original question.
freginold

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If user authentication isn't working, it's probably because either the permissions weren't assigned right or the functions weren't locked down correctly. Below are instructions for setting up user authentication -- check through the process and make sure everything is set up correctly.

To set up user authentication, you have to do two things: first, create the user codes, then enable user code authentication.

This article will walk you through how to create new user codes:

- How to add a new user code to a Ricoh Aficio MP series copier

Once you have created your user codes, you can enable user code authentication. Go to User Tools/Counter > System Settings > Administrator Tools > User Authentication Management. Turn on user authentication for the functions you want to lock down -- color copying, faxing, scanning, etc. Any functions that you select here will require a user code in order to be "unlocked." If you don't enable user authentication for a specific function, then anyone can use that function.

For example, if you enable user authentication for color copying but not for black and white copying, then anyone can walk up and make black and white copies, but if they try to make color copies, they will be prompted to enter a user code.

Once you have selected the functions to lock down, select OK in the upper right corner to save the new settings.

Related Ricoh Aficio MP C3500 Manual Pages

Network Guide - Page 5

... 5.1, 6 / 6.5 32 2. Monitoring and Configuring the Printer Using Web Image Monitor 35 Displaying Top Page 37 When user authentication is set 38 About Menu and Mode 39 Access in the NetWare 5 / 5.1 or 6 / 6.5 Environment 28 Setting... on the Machine's Control Panel 44 Changing the Paper Type 45 Managing User Information 45 Configuring the Energy Saver Mode 48 Setting a Password 48 Checking...
Network Guide - Page 46

... and password, consult your network administrator. Login (using Web Image Monitor) Follow the procedure below to log off. Note ❒ When you log on when user authentication is set . Monitoring and Configuring the Printer Note ❒ When using a host name under Windows Server 2003 with IPv6 protocol, perform host name resolution using...
Network Guide - Page 51

...the protocol of machines using TCP/IP SNMP v3, enter the user authentication. F After reading through its contents, click [Next >]. Using...the list, select a machine whose configuration you want to [Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP...configuration. A message about restarting the computer may not work under certain operating system set- 2 tings. up.exe...
Network Guide - Page 52

... the protocol of the machine whose configuration you are using TCP/IP SNMP v3, enter the user authentication. vice Settings], and then click [Lock Operation Panel Menu]. G Quit SmartDeviceMonitor for Admin...., click [NIB Set- up Tool]. E Enter the login user name and password, and then click [Login]. D On the [Tools] menu, point to [Search Device], and then click [TCP/IP], [IPX/SPX] or [...
Network Guide - Page 53

...user authentication. D On the [Tools] menu, click [User Man- E Enter the login user name and password, and then click [Login]. The [Paper] page appears. A Start SmartDeviceMonitor for Admin. Managing User Information Follow the procedure below to start User...you want to [Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. E Enter the user name and pass- For ...
Network Guide - Page 56

... and password for Admin. Follow the instructions on the [Device Settings] area, and then change . Monitoring and Configuring the Printer Configuring the Energy Saver Mode Follow the procedure below to set - If you are using TCP/IP SNMP v3, enter the user authentication. D On the [Group:] menu, point to change the settings. A Start...
Network Guide - Page 57

...the user authentication. whose configuration you are using the select- [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. If you want to 2 [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. [Search Device], ... the procedure below to Select the protocol of the machine change. enter the user authentication. Follow the instructions on the The machine status appears in the Image Monitor administrator...
Network Guide - Page 58

...]. 2 F Click [System] on the machine using the select- enter the user authentication. A list of the machine G Quit Web Image Monitor. whose configuration you are using TCP/IP SNMP v3, Note ❒ In the [Device Name] box, enter a device name on the [Device Set- [Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3...
Network Guide - Page 59

... machine Select the protocol of machines using TCP/IP SNMP v3, enter the user authentication. If you are using TCP/IP SNMP v3, If you want to [Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. [Search Device], and then click IPX/SPX or [TCP/IP SNMPv3]. Address Management Tool...
Network Guide - Page 67

.... Important ❒ Only one of the machine to start telnet. % telnet IP_address B Enter your network administrator. ❒ When the changes are not saved. For user authentication, enter a login user name and password. saving the changes appears. E Enter "yes" to perform remote maintenance. If you do not want to use telnet. ter} key. Repeat...
Network Guide - Page 124

...press the {# Enter} key. For details about the user name and password, consult your network administrator. User: Password: When user authentication is as follows: c:> rcp -b C:\PRINT\file1 C:\... file named "file 1" in the "C:\PRINT" directory, the command line is set, enter a login user name and password. ftp> bye Note and ";"cannot be used for filenames. c:> rcp [-b] \pass...
Copy/Document Server Reference - Page 2

.... With this manual carefully before reading this manual. (For details, see "Machine Types", About This Machine.) • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might result in hazardous radiation exposure. The supplier shall not be liable for any damage or expense that...
Copy/Document Server Reference - Page 212

Operating Instructions Copy/Document Server Reference Type for C3535/DSc535/LD435c/Aficio MP C3500 Type for C4540/DSc545/LD445c/Aficio MP C4500 Type for C4540g/DSc545g/Aficio MP C4500G EN USA B222-7657
Facsimile Reference - Page 16

... communication. 2. chine status. 5. Press this tab to store documents in the Facsimile Features menu, appears. 9. When user authentication is selected, you can specify fax numbers or IP-Fax destinations. • When [Internet Fax] is set, a login user name appears. 6. Allows you to "On" in the Document Server. 8. TX] is not highlighted, the machine...
Facsimile Reference - Page 111

...Place the original, and then select the scan settings you enable the Stamp Sender Name, the registered sender's name (user name) appears on the receiver's sheet, lists, and report. Sender Settings Sender Settings Use this function to the ... for destination using "Address Book Management" in "System Settings". ❒ If user authentication is set , the user logged in user's e-mail address.
General Settings Guide - Page 2

... are in, certain units may be available in some countries. Notes: Some illustrations in this manual. • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might be slightly different from the machine. Depending on the operation and use of this manual carefully before...
General Settings Guide - Page 256

... the name, see "File Transfer". 7 ❒ If User Authentication is selected, the FTP User Name and FTP Password that you have specified in Default User Name / Password (Send) of File Transfer settings applies. ...❒ If you leave the path blank, the login directory is assumed to be the current working directory. ❒ You can also enter an IPv4 address. ❒ You can enter 1 to...
General Settings Guide - Page 323

...Size (Page Numbering), 113 Slip Sheet Tray, 51 SMB Computer Name, 59 SMB Work Group, 59 SMTP Authentication, 69, 270 SMTP RX File Delivery Settings, 128 SMTP Server, 69 Special ...Tray Switching, 189 TWAIN Standby Time, 199 U Update Delivery Server Destination List, 199 User Authentication Management, 76 User Code, 214 User Stamp, 110 Using a Fax Destination as a sender, 227 Using SMB to Connect, ...
Printer Reference - Page 166

...Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device...responsible for connections to a host computer (and/or peripheral) in order to users in a residential installation. this equipment does cause harmful interference to radio or ...
Scanner Reference - Page 171

..., uses and can be determined by turning the equipment off and on, the user is no guarantee that interference will not occur in a residential installation. Caution: ...LD435c/Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies...

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