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Ricoh Aficio MP 5002 Support Question

Ricoh Aficio MP 5002 Support Question

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Question posted by sherifmourad on March 20th, 2014

Why 11 Page Document Scan Split On Two Emails?

Wanted to scan an 11 page doument and send to my mail as PDF. I received two mails with attachments 2MB and 1.8MB non of them appear to be a valid PDF file. Is this normal and I need to just merge the files? How? If it is not normal, how I can rectify?

Current Answers

Answer #1: Posted by freginold on March 20th, 2014 9:14 AM
This answer was accepted by the poster of the original question.
freginold

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Hi, sometimes when a file is too large, it gets split up when it's transmitted. It's supposed to get put back into a valid PDF file, but that doesn't always happen.

You can prevent that from happening by going to User Tools/Counter > Scanner Features and then going to either the Send or Scan tab (can't remember which). Look for the Max Email Size setting and turn it off, and then also turn off the Divide & Send setting. Now, your scans should come through as just a single PDF.

Related Ricoh Aficio MP 5002 Manual Pages

User Guide - Page 17

... Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to collate, staple, and punch holes in ...your prints. • You can print or delete print jobs stored on a removable memory device and specify print conditions such as print quality and print size. • See Print . 15...
User Guide - Page 18

... your computer to search for, view, print, delete, and send stored files via the network. CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can store files scanned in scanner mode, see "Saving and Storing the Scanned Documents", Scan . 16 What You Can Do with This Machine You...
User Guide - Page 21

[email protected] xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to the public switched telephone network (PSTN). • For details about settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . 19 IP-Fax The IP-Fax function sends or receives documents between two facsimiles directly via a TCP/IP...
User Guide - Page 23

... through a different machine's fax functions via a network (Remote Fax). You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can forward the received documents from the remote machine with the fax unit. When a job has finished, confirm...
User Guide - Page 50

... name needs to manage. Select [Full Colour: Text / Photo] in [Scan Settings] and [High Compression PDF] in...scan documents efficiently. Scanner mode Program name Easy PDF scan High compression scan Long-term storage scan Program description Select [Full Colour: Text / Photo] in [Send File Type / Name]. You can reduce the data size of scanned documents, so that you can print documents...
User Guide - Page 51

... size of the data may be used if the receiver specifies forwarding destinations by splitting it into groups of a specified number of originals and send the scanned originals as a single job. Registering Functions in a Program Program name Size unity scan Digital signature scan Dividing file scan High resolution scan Batch document scan Program description Select [Mixed Original Sizes] in...
User Guide - Page 106

...] is a member in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Confirm the name of the computer you will send scanned documents to. 1. Scan 5. In these examples, Windows 7 Professional is the operating system, and the computer is the IPv4 address of the computer...
User Guide - Page 114

... the e-mail sender, press [Sender Name]. 8. Press [Change] under "Select Title". If you can specify multiple destinations. 7. Specify the destination. Registering an E-mail Destination 1. Notice], the selected e-mail sender will receive e-mail notification when the email recipient has opened the e-mail. 9. Press [Address Book Management]. 3. The name entry display appears. 6.
User Guide - Page 119

...3. You can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to send. Press [Send File Type / Name]. 2. Selectable file types differ depending on a removable memory device. Press [OK]. 117 File types can select one of the following file types: • Single Page: [TIFF / JPEG], [PDF], [High Compression PDF] ,[PDF/A] If you select a single-page...
User Guide - Page 121

... appears on the fax transmission or scanning by other operations are complete, and it , select the user name registered in this chapter, see "Registering Addresses and Users for any stored document. It is automatically attached to protect confidential documents from others. • When turning on the left side of [User Name]. A protected document can change the file...
User Guide - Page 127

... Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. When you have programmed a user code for the stored reception file, enter the code, and then press [OK]. View the content of the desired fax document. 5. To download the received fax document, select [PDF], [PDF/A], or [Multi-page: TIFF], and then...
User Guide - Page 183

... (S/MIME), or the certificate is not currently valid. For details about the device certificate (S/MIME), see Security Guide . For details about how to install a device certificate (PDF with the device certificate used for E-mail TX Result.) The device certificate (S/ MIME) has expired. The device certificate (PDF with digital signature) must be recalled." (XXX indicates...
User Guide - Page 193

... computer and the printer. • Check that the program you want to store a file in the Document Server or reduce the size that the PDF file is valid. "Data storage error." You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to send. 191 "Error has occurred." Check that you used to compress...
User Guide - Page 204

... files, see "Saving and Storing the Scanned Documents", Scan . "Exceeded max. For details about how to Try again after they have been be scanned by the other functions, and then delete unneeded files. There are waiting to be written to be delivered. Cannot send the scanned data as capturing files is sent." Reduce the number of documents to the memory device...
User Guide - Page 210

... [Specify Reproduction Ratio] is too small." If the scaling factor specified in [Specify Reproduction Ratio], and then try to install a device certificate (PDF with digital signature) has expired. 10. "The size of the scanned data is too large, part of items such as the specified scaling factor and document size. The file cannot be sent."
Quick Start Guide - Page 28

Press [Start] Press [Start] Files may be selected to Print. [More than one job may be deleted after printing Select the document Name you want to print] 3. To make changes Press the [To Printing Screen]. 2. Printing a Stored Document 4.
Quick Start Guide - Page 41

Select tabs to document i.e. Preview scan before sending. Set file types between email and folder scan destinations. Your display may vary depending on your email is opened. * JPEG scanning in the document server. Scanner Display Panel Check file status. One or two sided original. Groups and individual addresses can be programmed. Select file stored in single page mode only. encryption...
Security Target - Page 11

... Storage and printing of documents using a Web browser installed on the client computer, - Telephone line A public line for @Remote is to its folders. RC Gate An IT device used when External Authentication ...centre. Firewall A device to the LAN, and users can remotely operate the MFP from network attacks via LAN. SMTP Server A server used by the TOE for e-mail transmission. Page 10...
Security Target - Page 14

... FCU and fax data. It also sends and receives fax data to instructions from other fax devices using the G3 standard for communication. All rights reserved. These are part of the components that constitute the TOE, is a user interface installed on the Operation Panel Control Board. It stores documents, login user names and login...
Security Target - Page 29

... documents Printer documents Scanner documents Fax documents Received fax documents MFP application Available function list Operation Panel Stored Reception File User Folder transmission Destination folder E-mail transmission E-mail transmission of attachments E-mail transmission of the URL S/MIME user information Definitions One of a touch screen LCD and key switches. A panel that normal...

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