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Ricoh Aficio MP 3352 Support Question

Ricoh Aficio MP 3352 Support Question

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Question posted by bnashua on February 27th, 2018

Firmware Update

steps to update firmware in ricoh mp 2352 using sd card

Current Answers

Answer #1: Posted by freginold on February 27th, 2018 10:36 AM
This answer was accepted by the poster of the original question.
freginold

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In order to get copier firmware from Ricoh, you must be a Ricoh-certified technician or work for a Ricoh dealer.


If you already have the firmware, here's how to update it:


- Turn off the copier and disconnect any cables (fax, phone, network, etc.).
- The firmware should be on an SD card in a folder titled "romdata." Insert this SD card into the 2nd slot on the back of the copier. (You may have to remove a small cover -- one screw -- to expose the slot.)
- Turn the copier on.
- Once the copier boots up, it will show a screen asking if you want to update firmware or language. Select firmware.
- Select the firmware file(s) you wish to update, and tap OK. The firmware will install, and the copier will let you know when it's finished.


Some tips:
- DO NOT turn off the copier while the firmware is updating.
- It's good practice to update the system firmware first, then the engine firmware, then other firmware files one at a time (to make sure none of them are corrupted).
- When you update the LCDC firmware, the screen will go black. This is normal.

Related Ricoh Aficio MP 3352 Manual Pages

Security Target - Page 1

This document is a translation of Aficio MP 2352/2852/3352 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Date : 2011-12-19 Version : 1.00 Portions...
Security Target - Page 8

... Versions Ricoh Aficio MP 2352, Ricoh Aficio MP 2852, Ricoh Aficio MP 3352, Savin MP 2352, Savin MP 2852, Savin MP 3352, Lanier MP 2352, Lanier MP 2852, Lanier MP 3352, nashuatec MP 2352, nashuatec MP 2852, nashuatec MP 3352, Rex-Rotary MP 2352, Rex-Rotary MP 2852, Rex-Rotary MP 3352, Gestetner MP 2352, Gestetner MP 2852, Gestetner MP 3352, infotec MP 2352, infotec MP 2852, infotec MP 3352 "Fax...
Security Target - Page 9

... Overview This section defines TOE Type, TOE Usage and Major Security Features of TOE. 1.3.1 TOE Type This TOE is an MFP, which is an IT device that inputs, stores, and outputs documents. 1.3.2 TOE Usage The operational environment of the TOE is illustrated below and the usage of the TOE is outlined...
Security Target - Page 11

Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Operation of documents using a Web browser installed on the client computer, - Telephone line A public line for e-mail transmission of documents using the fax driver installed on the client computer, - Firewall A device to prevent the office environment from network attacks via network interface is connected to its ...
Security Target - Page 12

..., and sends and receives documents to and from the IT devices connected to the LAN. Use-of TOE The TOE stores documents in Figure 2): Operation Panel Unit, Engine Unit, Fax Controller Unit, Controller Board, HDD, Ic Hdd, Network Unit, USB Port, SD Card Slot, and SD Card. Residual Data Overwrite Function - Software Verification Function - Page 11...
Security Target - Page 13

... area for image processing such as compressing/decompressing the image data. The information to control the MFP is used to and from the units and devices that has the functions of random number generation, cryptographic key generation Copyright (c) 2011 RICOH COMPANY, LTD. The Controller Board sends and receives information to control the MFP.
Security Target - Page 14

... that is an input device to read paper documents, Printer Engine that constitute the TOE, is an output device to display instructions from other fax devices using the G3 standard for the...Software sends status information about the Controller Board and the FCU and fax data. Copyright (c) 2011 RICOH COMPANY, LTD. Page 13 of normal users. The Engine Control Software is a unit that is...
Security Target - Page 15

... MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Operating Instructions Troubleshooting D120-7533 - Network Unit The Network Unit is set in advance. SD Card...- MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Operating Instructions About This Machine D120-7523 - Quick Reference Printer Guide D595-7305 Copyright (c) 2011 RICOH COMPANY...
Security Target - Page 16

.../MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Copyright (c) 2011 RICOH COMPANY, LTD. Manuals for Users MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 D595-7804 - Notes for This Machine D120-7501 - MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Manuals and Safety Information for Administrators: Using...
Security Target - Page 17

... Guide D595-7318 - App2Me Start Guide D085-7906B - Manuals for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D120-7553 - MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Operating Instructions About This Machine D120-7525 - All rights reserved...
Security Target - Page 18

...user registered for Administrators MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP D595-7801 - All rights reserved. SOFTWARE LICENSE AGREEMENT D376-7900 - The following table (Table 5) shows the definitions of Users This section defines the users related to its roles, the administrator can be used. An IT device connected to normal...
Security Target - Page 19

...refers to multiple MFP administrators individually. Page 18 of the MFP administrator. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. The "MFP administrator" in charge of installation, ...which maintains TOE operation. This privilege allows configuration of device settings and view of the TOE. The customer engineer is used. Therefore, the different roles of stored documents. ...
Security Target - Page 27

.... Documents sent to IT devices by e-mail or sent to 999 seconds. All rights reserved. Auto logout time for the Web Function: 30 minutes (this cannot be used in the TOE. The... from the Operation Panel or Web Function before the predetermined auto logout time elapses. Copyright (c) 2011 RICOH COMPANY, LTD. Attributes of document data, such as "fixed auto logout time". General term for ...
Security Target - Page 30

...are demonstrable conformant is: PP Name/Identification Environment A : 2600.1, Protection Profile for Hardcopy Devices, Operational Version : 1.0, dated June 2009 Notes: The PP name which is published in...SCN conformant 2600.1-CPY conformant 2600.1-FAX conformant 2600.1-DSR conformant Copyright (c) 2011 RICOH COMPANY, LTD. Assurance requirements: Part 3 conformance 2.2 PP Claims The PP to...
Security Target - Page 31

... of the PP was made comprehensible. Augmentation of the PP conformance. Copyright (c) 2011 RICOH COMPANY, LTD. The HCDs combine these communications do not affect any security problems and ..., yet still conform to the PP. Neither transmission nor reception of the scanner device and print device, and have , and equips the functions that its description deviates from the requirements...
Security Target - Page 32

..., 2600.1-FAX, 2600.1-DSR, and 2600.1-SMI. Copyright (c) 2011 RICOH COMPANY, LTD. Page 31 of 91 For those points mentioned above,...the parts augmented and instantiated with the reasons for the TOE to be used. Augmentation of FAU_STG.1, FAU_STG.4, FAU_SAR.1, and FAU_SAR.2 FAU_STG.1, FAU_STG.4, FAU_SAR...devices. The Common Security Functional Requirements are still consistent with the PP.
Security Target - Page 36

...use the TOE. P.AUDIT.LOGGING Management of audit log records The TOE shall create and maintain a log of storage devices... The data stored on the HDD inside the TOE shall be authorised to follow those interfaces shall be reviewed by unauthorised persons. P.STORAGE.ENCRYPTION Encryption of TOE use...of external interfaces To prevent unauthorised use and security-relevant events. The...
Security Target - Page 39

... identification and authentication The TOE shall require identification and authentication of storage devices The TOE shall ensure that the data is encrypted first and then ...security violations, and only by TOE The TOE shall manage the operation of TOE use the TOE. Copyright (c) 2011 RICOH COMPANY, LTD. O.RCGATE.COMM.PROTECT Protection of communication with the security policies. ...
Security Target - Page 46

... allowance Audit: FPT_FDI_EXP.1 There are intended to another external interface. Examples Copyright (c) 2011 RICOH COMPANY, LTD. The family FPT_FDI_EXP has been defined to specify this information before such (... for attackers to misuse external interfaces to violate the security of the TOE or devices that are sent out on one external interface to transform and process this kind of...
Security Target - Page 75

... to read audit logs in the audit log. O.STORAGE.ENCRYPTED Encryption of storage devices O.STORAGE.ENCRYPTED is the security objective to record the audit log required to detect... the security intrusion, and allow the MFP administrator to external interfaces. Copyright (c) 2011 RICOH COMPANY, LTD. To fulfil this security objective, it is the security objective to implement ...

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