Question posted by ryburnmarta on September 1st, 2011

Can't Download

I am getting very frustrated and I'm about to cancel my subscription. I have been trying for over 2 hours to download my purchase and I have followed your info on what to do if the internet explorer won't download. I got a message that said an interal error has occurred on the internet extension.  Please help, I really want this music for my new MP3 player.

Requests for more information

Request from twitter on September 1st, 2011 3:57 PM
Hey, I'm a Rhapsody employee and I'd like to help - please send us a detailed account of the issue to [email protected] and we will get back to you, thanks!

Responses to this request
Response submitted September 1st, 2011 4:08 PM
I can't download my purchase. I followed the instructions given for what to do if the internet explorer won't let you download, but I got an internal error message from the internet explorer extensions. Now I've recieved a message that I have maxed out my downloads but nothing has actually been downloaded. Im ready to give up.

Request from twitter on September 1st, 2011 4:15 PM
please send an account of your issue to [email protected] and we will be more than happy to help!

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Similar Questions

Rhapsody Software Does Not See My New Sandisk Mp3 Player
can't authorize my new Scandisk mp3 player.
(Posted by jtriggs109 8 years ago)
Syncing My Mp3 Player With Rhapsody On My Pc?
I've just upgraded Rhapsody to the newest version (6 I believe). Now, when I need to sync once a mon...
(Posted by pumpkin131214 8 years ago)
Imac To Mp3 Player. How Do You Download Your Playlist To The Mp3?
Can you download to mp3 from an imac, or can you even download to an ipod?
(Posted by rjclem 10 years ago)
Second Mp3 Player
I need to know what I need to do in order to download music on my second mp3 player.
(Posted by jammon64 12 years ago)
Downloads To My Computer And Not Mp3 Player
The first time I tried to download it worked ok but now it won't let me download music to my mp3 pla...
(Posted by wpcadetdad 13 years ago)
Ask a New Question
Use the box below to post a new question about Rhapsody.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Rhapsody Reviews

View thousands of Rhapsody user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Rhapsody customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Rhapsody customer service rankings, employee comments and much more from our sister site.