RCA 25202RE3 Support Question
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Question posted by brickkicker67158 on January 23rd, 2019
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Answer #1: Posted by nagasnr on January 23rd, 2019 8:27 AM
Please try these checks in order:
- Make sure that you're using the line cord that came with the phone as a different cord may not be suitable
- Check that both ends of the line cord are securely connected
- Check that both ends of the power adapter are securely plugged in
- Make sure the power adapter is plugged into a working mains socket and the power is switched on
- If the handset display flashes Searching, Base or Range Out it's lost its link to the base
- If the line cord is plugged into an extension socket, try it in the master socket instead. This is usually the one nearest the front door. If this fixes the problem, you could have a problem with your extension wiring. To find out more about master sockets see the sockets
- Remove all other phone equipment connected to the same phone line. This includes phones, separate answering machines and fax machines. If this solves the problem, you may have had too many devices connected on the one landline
- Your cordless handset and base has a REN of one
- Any extra handsets and chargers you've registered to your cordless base have a REN of zero
- Fax machines and separate answering machines often have higher RENs
Move the handset closer to the base so it's back in range.
If the link still isn't restored, you'll need to re-register the handset to the base. For how to do it, see the
witch the mains power off, wait five seconds and then turn it on again to reset your product
All landlines have a REN (Ringer equivalence number) given to them. The standard number for a residential line is a REN of four. Carefully check the total REN connected to your line. You do this by adding together the REN value of each device (it's normally shown on the base).
If you exceed the REN of four, your phones may not ring. And if you're using different types of phone there's no guarantee they'll ring, even when the REN's less than four.
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