My 25055re1 Handset Wont Register

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Answer #1: Posted by kcmjr on June 11th, 2012 11:12 AM

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kcmjr

Member since:
May 5th, 2011

Points: 4,254,255

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I assume you have no exceeded the maximum number of handsets your base unit will allow.

Remove the battery. Let it sit for 60 sec. Replace the battery, place it in the cradle on the MASTER base unit. This "should" sync it. If that does not work try remove the handset, then remove power from the base unit for 60 sec. Then replace the handset. If it still does not sync and other handsets will, you probably have a defective handset. If under warranty take it back, otherwise the cheapest solution is to buy another one.

Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Answer #2: Posted by mikeferretti on June 11th, 2012 11:33 AM

mikeferretti

Member since:
June 11th, 2012

Points: 320

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Got on the phone with RCA tech support and after 3 attempts this is what they had me do and it worked. Unplug the power cord and phone line to the base as well as unplug the battery from the handset not registering. Let sit for a minute. Then plug back in the power cord and phone line to the base and wait, let the base initialize and once done then plug in the battery for the handset. Once back on hit the REG on the handset then press and hold and DO NOT let go of the page button until it completes. Did this 3 times all the same and finally the 3rd attempt it worked.

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