Question posted by Tobygoldingtgtg on November 25th, 2016

Deposit

why are pokerstars accepting a deposit from me but not letting me play

Current Answers

Answer #1: Posted by waelsaidani1 on November 25th, 2016 10:46 PM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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All you need to do is contact us from your registered email address to paymentservices@pokerstars.com

Answer #2: Posted by Odin on November 26th, 2016 7:52 AM
Odin

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April 10th, 2010

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Pokerstars will not refuse your deposit, because doing so would almost certainly lose you as a customer--and the play issue can most likely be resolved. To resolve the issue or get your money back your best course is to write [email protected] or use this online form. (You'll probably get a prompt answer.) Although PokerStars does not accept phone calls, it may phone you.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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