Question posted by Caustrim11 on July 14th, 2015
Ps+ Unrecognized
I purchased play station plus using Alipay since I'm in China,received confirmation mail from both Sony and Alipay that the transaction was successful but still can't recognize ps+ on any of my id's...need serious help pl
Current Answers
Answer #1: Posted by freginold on July 15th, 2015 3:32 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, unfortunately HelpOwl does not have any access to your account. You will need to contact Sony customer support and explain the situation to them so they can figure out what happened and fix it. You can reach Sony's PlayStation support team here:
https://support.us.playstation.com/app/contact_options/
https://support.us.playstation.com/app/contact_options/
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