Plantronics MX10 Support Question
Plantronics MX10 Support Question
Find answers below for this question about Plantronics MX10.Need a Plantronics MX10 manual? We have 2 online manuals for this item!
Question posted by tomfritz on December 2nd, 2015
How Do I Block Sound From Customer When Trying To Record Just My Audio
we are testing the MX10 with Cisco 7962 phones and are trying to use a voice to text product to record notes instead of typing them. We can't seem to get the MX10 set to block audio from the customer if they are talking while we are trying to record notes
Current Answers
Answer #1: Posted by TommyKervz on December 3rd, 2015 12:59 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
The Plantronics MX10 does not have that feature.
Related Plantronics MX10 Manual Pages
User Guide - Page 2
... the desktop • Internet phone calls • Record and play messages and music • Call recording
iii Step 5: Connect to a Plantronics headset and provides control of its more advanced features.
Use advanced features. P A R T I Install in the handset or on cordless telephones.
ii
Amplifier Features • Compatible with Sound Blaster™ sound cards, CD
players, tape...
User Guide - Page 3
...1 2
If you are not using the Switcher Multimedia Amplifier with a computer or other external audio device, connect the Switcher amplifier ...Control 5 Incoming Volume Thumbwheel
6 Headset/Handset Selector
7 Telephone/Computer Audio (controls direction of incoming sound)
8 Microphone Selection (controls direction of microphone)
9 Headset Jack
10 External Audio Device Incoming Volume Control
6
5...
User Guide - Page 4
...biling.ii-25 11/4/98 7:58 PM Page vi
I
PLUG INTO POWER SOURCE CONNECT TO PHONE AND HEADSET SET DEFAULT SETTINGS SET TELEPHONE/AMPLIFIER COMPATIBILITY SWITCH CONNECT TO AN AUDIO DEVICE vi
INSTALLATION STEPS
1 S T E P plug into power source
The AC power ...The Switcher amplifier requires power to be used, but batteries will hear three "beeps" through the head- set when the batteries are low.
User Guide - Page 5
... the short curly cord into the Switcher amplifier handset jack ( ).
3. Unplug your telephone base to 4. 5. INSTALLATION STEPS
3 S T E P set default settings
These are not using the short curly cord. Microphone Switch is switched to phone and headset 1.
Plug the headset cord into the Quick Disconnect™ (QD) module on the long curly cord coming from the telephone...
User Guide - Page 6
... the rear panel of the Audio Device Cable into the external audio device jack on the raised bumps and pushing down.
2. Using the screwdriver, slide the Compatibility...english
MIC Line Out SPKR
5 Lift the phone's handset off of the
Audio Device Cable (mini-DIN) into the audio device, matching the icons. Experimenting with various switch settings will not harm the amplifier or your ...
User Guide - Page 7
... 6
II
MAKE A TEST CALL.
1. Adjust the Incoming Volume using the Incoming Volume Thumbwheel. Adjust the Outgoing Volume Control until the person on the other end can hear your Switcher amplifier settings are in default. Try activating the Mute function by depressing the Microphone Selection Switch (colored indicator showing). Refer to your headset's User Guide to...
User Guide - Page 8
... indicator showing).
4. Lift the phone handset off the cradle and
place on headset.
2. You will use :
1.
To finish a call . PA R T
learn the basics
Switcher.biling.ii-25 11/4/98 7:58 PM Page 8
III
DEFAULT SETTINGS MAKING AND RECEIVING CALLS WITH A HEADSET ADJUSTING •HEADSET INCOMING VOLUME
•HEADSET OUTGOING VOLUME •AUDIO DEVICE LISTENING VOLUME MUTING...
User Guide - Page 9
... the Thumbwheel
2
on top of the Switcher amplifier.
2.
Use the Audio Device Incoming Volume Control on the top panel.
3
4
5
6
2. The Telephone/Computer Audio Switch should be depressed (colored indicator showing). "Make a Test Call" (see page 6).
2. Turn counter-clockwise to the bottom of the amplifier. Try different volume settings. 1 is the
quietest and 9 is pre...
User Guide - Page 10
... telephone base cradle. Use the phone handset as you are saying through the computer. Switcher.biling.ii-25 11/4/98 7:58 PM Page 12
2 3 4 5 6
2 3 4 5 6
2 3 4 5 6
12
LEARN THE BASICS
Muting a Call
1.
Making and Receiving Calls while Listening to handset ( ).
2. Shutting Out Sound from an Audio Device
1. Switch the Headset/Handset Selector to an Audio Device
1. Some soundcards...
User Guide - Page 11
... soundcard volume settings for optimum performance. english
15
To switch from talking to your telephone
2 3
4
to talking to adjust your computer, depress the
5 6
Microphone Selection Switch (colored indi-
PA R T
use advanced features
Switcher.biling.ii-25 11/4/98 7:58 PM Page 14
IV
USING COMPUTER-BASED SPEECH RECOGNITION APPLICATIONS MAKING AN INTERNET PHONE CALL RECORDING AND...
User Guide - Page 12
... that your settings are in default.
2.
Recording a Call
1. Note: To control recording volume, consult your audio device to Headset.
2
3 4
Depress the Telephone/Computer Audio Switch
5
6
(colored indicator showing), and the
Microphone Selection Switch (colored indicator
showing).
2 Use your audio device user manual.
16
english
17
Record using your phone. Your side...
User Guide - Page 13
... may want to try moving the switch through all of the cradle.
Use the position with various switch settings will not harm the amplifier or your caller hears you are using a "noise-cancelling" headset, the position of this guide). If you are good and placed in the correct setting for your phone (see "Set the Telephone/Amplifier Compatibility...
User Guide - Page 14
...SOUND FROM MY COMPUTER IS DISTORTED.
I CANNOT HEAR THE AUDIO DEVICE. Depress the Telephone/Computer Audio Switch (colored indicator showing).
Move the Telephone/Amplifier Compatibility Switch to 5:00 PM PST
800 544-4660
20
english
21 If you are using... audio device cord into the "Mic In" jack on the external audio device... I AM USING MY SWITCHER AMPLIFIER WITH AN AUDIO DEVICE AND NO...
User Guide - Page 15
...FOR SWITCHER
AC Power Supply
ITEM AC Power Supply
PART # 26503-01
Audio Device Cable
ITEM Audio Device Cable
PART # 44119-01
Battery and Telephone / Amplifier Compatibility Slide ...
Plantronics Custom Cradle Mate
(holds handset "off-hook" and a flashing "BUSY" light indicates when headset is in use)
ITEM Plantronics Custom Cradle Mate
PART # 40715-01
Cradle Mate only
(easy-to-use device ...
User Guide - Page 16
... systems helps to maintain uninterrupted services. If you set your local distributor.
The design of the problem
...This equipment complies with sufficient packing material to the U.S. Sound Blaster is a registered trademark of the FCC rules.... use your Plantronics headset to listen to music from your headset, please refer to consider how you experience problems with external audio ...
Product Sheet - Page 1
... provides natural voice tone and removes loud tones, as well as occasional noises and crackles on the line.
• Warranty: Two years for the audio device.
• Superior Sound. The MX10 includes nearuniversal compatibility with telephone and audio device. MX10®
The MX10 Universal Audio Processor connects your telephone and PC or external audio device to a Plantronics headset and...
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