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Plantronics Discovery 975 Support Question

Plantronics Discovery 975 Support Question

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Question posted by Anonymous-162796 on July 5th, 2017

Discovery 975, No Sound

I Have charged the device is full, But still it has no sound and cannot hear anything. I can answer from the key press. No Sounds at all.Please provide a solution

Current Answers

Answer #1: Posted by waelsaidani1 on July 5th, 2017 5:39 AM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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It may be the case that:
  • The headset is not turned on. Press the call control button for approximately 2 seconds until you hear a tone or see the indicator glow blue (Discovery 925) or white (Discovery 975).
  • The headset is out of range of the phone. Move the headset closer to the phone.
  • Your headset battery is drained. If so, charge the battery.
  • The listening volume is too low. Incremental tapping of the volume button will adjust the volume.

Related Plantronics Discovery 975 Manual Pages

User Guide - Page 2

... is ready to the For Your Safety guide for purchasing the Plantronics Discovery® 975 earpiece. Visit www.plantronics. This guide contains instructions for setting up and using this product, please refer to assist you for important product safety and charging information. Welcome Thank you . com/support or call 1-866-363-BLUE (2583...
User Guide - Page 3

Contents Earpiece Features and Accessories iv Charging Your Earpiece 2 Recharging Your Charging Case 6 Pairing Your Earpiece 7 Using More Than One Bluetooth Phone 8 Adjusting the Fit 9 Earpiece Controls and Indicators 10 Hands-Free Features 13 Range 13 Troubleshooting 14 Product Specifications 15 Limited Warranty 16 iii en
User Guide - Page 4

Earpiece Features and Accessories Charging Jack Call Control Button: Call answer/end/ reject/redial Power on/off Pairing to phone Transfer call to/from phone Reconnect when back in range Volume Control Button: Volume up/down Mute on/off Online indicator on/off Eartip Vents and screens for microphones iv
User Guide - Page 5

Mobile Charging Kit: Vehicle Power Charger and USB Charger #81291-01 USB Lanyard #74948-01 1 en Earpiece Features and Accessories To order accessories, please contact your Plantronics supplier or go to www.plantronics.com.
User Guide - Page 6

... on the earpiece. Option A: Using the AC Charger 1 Plug the AC charger into a power outlet. 2 Connect the AC charger to all charging options. Never charge the battery where the temperature may fall below 0°C (32°F) or rise above 40°C (104°F). Do not use Option A 1 2 2 Your new earpiece ...
User Guide - Page 7

Charging Your Earpiece Option B: Using the Charging Case Option B 1 1 Open the cover of the case. Align the charging jack on the earpiece with the micro USB connection in the case. 2 Gently push the earpiece onto the micro USB connection until you feel it click into place. 2 Insert 3 Once charged, gently press the ejection button with your thumb to release the earpiece. Eject en 3
User Guide - Page 8

... phone. You can receive calls when charging. Charging Your Earpiece Option A Volume Button Call Control Button Option B 4 Checking the Battery Level of Your Earpiece Option A: The LCD display on the case indicates the earpiece is inserted into case. Option B: With the earpiece powered on, simultaneously press and hold the call control button and...
User Guide - Page 9

... 5 en Bars 3 2 1 OPTION A Battery Level Full battery 1/3 to 2/3 full Less than 1/3 full OPTION B Red Flashes Battery Level S More than 2/3 full S S 1/3 to 2/3 full S S S Less than 1/3 full Charging Your Earpiece Automatic Battery Status Alerts When the battery charge is very low, a tone and voice prompt in English will automatically occur.
User Guide - Page 10

... Recharging the Battery Inside the Case 1 The charging case provides two full charges to your earpiece. While the case is blank, you have to recharge the case before you can use it to charge your earpiece before connecting to the charging jack on the side of the case, 2 refer to the LCD display. If the...
User Guide - Page 11

Press and hold the call control button until the indicator flashes red/white. 3 ... and Date Phone Settings Bluetooth Sound Settings Network Services Security Reset Settings 2 SETTINGS Time and Date Phone Settings Bluetooth Sound Settings SETTINGS Network ServiceTsime and Date 3 Security Phone Settings Reset Settings 9xxPlantronics Sound Settings SETTINGS Network Services Security ...
User Guide - Page 12

...answer the second call, the first call must turn the multipoint feature off , your earpiece can connect to only one earpiece with two different Bluetooth mobile phones. Using More Than One Bluetooth Phone Plantronics Discovery 975...off . NOTE To turn the multipoint feature on. When this feature is off , press and hold feature. 1 Tap the call control button once to hang up the existing call. 2...
User Guide - Page 13

... voice clarity, point the boom towards the corner of the speaker housing. 2 To fit a new eartip, position the eartip over the speaker housing and gently press down on speaker housing to Install a Different Gel Eartip 1 To remove the eartip, gently pull the stabilizer loop of eartip off of your ear. en...
User Guide - Page 14

NOTE Wait until you hear the ring in your phone and press send. Make a call Enter the phone number on your earpiece to answer the call. and phone None Single low tone followed by low-low-high tones. Earpiece Controls and Indicators Action Light Tone Turn on the earpiece Press the call control button for...
User Guide - Page 15

... tone for an extended period of time. WARNINg Do not use the earpiece at high volumes for each volume increment. None Mute on earpieces and hearing. Always listen at active call ) Press volume button for more information on : sequence starts with the low-high tones plus voice prompt "Mute On" (in English...
User Guide - Page 16

NOTE If your headset is docked with the charging case, the headset icon (bottom left) and the display backlight on : White light brightens over 2 seconds. Remove the earpiece from the case to answer the call None 3 pink flashes None every 10 seconds for 4 seconds. Missed call . Turning off press and hold the volume button for 5 minutes...
User Guide - Page 19

...feature OFF Battery enables up to 4 days with multipoint feature ON 8 grams Earpiece: Lithium ion polymer Charging Case: Lithium ion polymer 32-104ºF (0-40ºC) 2.1 + EDR (Enhanced Data Rate) +... eSCO + Secure Simple Pairing (SSP) for pairing earpiece without entering PIN code/Passkey Headset Profile (HSP) for talking on the phone Hands-free Profile (HFP) for talking on the phone...
User Guide - Page 21

...: 800-544-4660 www.plantronics.com ©2009 Plantronics, Inc. is under license. Patents US 5,210,791; 5,712,453; Plantronics, the logo design, and Plantronics Discovery are trademarks or registered trademarks of such marks by the Bluetooth SIG, Inc. Patents Pending 81616-01 (07/09)
Product Sheet - Page 1

Plantronics Discovery® 975 Ingeniously Simple The essence of charging case) • Dual microphones capture your natural voice quality • Patented gel ear tips (S, M, L) for stable, comfortable fit • Lightweight, easy on/off design • Universal compatibility with most Bluetooth® phones and devices Inspired engineering blends noise-canceling AudioIQ2 technology, wind ...
Product Sheet - Page 2

... Battery alert for full charge Headset Controls Power on/off Call answer/end Quick battery check Call...Charge Time 1.5 hours for low battery and recharge battery Lost connection alert when outside Bluetooth range Charging Case with v2.1 Plantronics Technical Assistance: 866-363-2583 For more information about Plantronics Discovery 975 or other trademarks are owned by a Bluetooth device...
Document of Conformity - Page 1

Southpoint. Product Name: Discovery T"' 975 Bluetooth® Headset GRAPHITE, W_EURO Discovery TM 975 Bluetooth® Headset, SILVER ,W_ EURO Manufactured by: Address of... is based on the evidence contained in: Plantronics CE Marking Verification Report: CEMVR_388-01. o PLANTRONICS SOUND INNOVATION Plantronics B.V. Radio Spectrum Use Standard EN 60950-1: 2006 EN 50360: 2001 EN 50371: 2002 ...

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