Plantronics CS351N Support Question
Plantronics CS351N Support Question
Find answers below for this question about Plantronics CS351N.Need a Plantronics CS351N manual? We have 1 online manual for this item!
Question posted by nortoja79 on July 17th, 2012
Problem
everything is connected correctly, including the phone lifter. With the headset on, when I get a call and push the center button on the headset it will connect the call, the phone lifter lifts up and I hear the caller..but only for two seconds and then the lifter lowers and disconnects the call. why wont it stay lifted and keep the call connected?
Current Answers
Answer #1: Posted by HeadsetsDirect on July 18th, 2012 2:45 PM
HeadsetsDirect
Member since:
June 26th, 2011 Points: 110,310
Member since:
June 26th, 2011 Points: 110,310
There are a couple of things you can try. First, check the height adjustment lever (low-medium-high) located in the back of the HL10 lifter housing. In our experience (and customer feedback) the low setting on the lifter is as useless as teats on a boar so you want to make sure it's set to medium or high. Second, sometimes the gears in the housing can get out of mesh with each other. GENTLY AND SLOWLY by hand move the arm of the lifter up and down 3-4 times to properly mesh the gears together. One more thing is to make sure the HL10 cable is attached securely where it connects to the wireless headset. If you're still having problems, it's probably time to get a new one.
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Related Plantronics CS351N Manual Pages
User Guide - Page 1
...Plantronics, Inc. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by Plantronics which were purchased and used ... Printed in China.
71677-01 (01.06)
USER GUIDE_
SupraPlus® Wireless
PROFESSIONAL HEADSET SYSTEM WARRANTY
Limited Warranty • This warranty covers defects in materials and workmanship of products...
User Guide - Page 2
... - Handset Lifter (Optional)
8
Charging
9
Positioning
9
Adjusting Fit
10
Multi-shift Pairing
10
Making/Answering/Ending Calls
11
Checking Compatibility
13
Volume
14
Headset Controls
16
...
For Nortel i2004 phones only
3 Ringer Microphone
Extender Arm with the best possible service and technical support.
2
PACKAGE CONTENTS
Headset
(One model included in each package-all...
User Guide - Page 4
...into the handset jack in firmly.
7 Put the cord only in the jack from phone.
CAUTION: Your phone may have large hands you may want to ask someone with smaller fingers to the ...two similar jacks.
tBhCeD
A
Push in the base. SETUP
1
2
SETUP
Base - Plug the telephone cord that is fairly small.
NOTE: The access to the handset jack is connected to do this step.
See ...
User Guide - Page 5
... cradle.
2. Push firmly into position; you
want to solid amber when fully charged.
• 20 minutes = minimum chargeto continue setup
• 3 hours = full charge
12" 6"
The minimum recommended separation distance is in correct position. the earpiece with the call control button on base. Amber charge indicator light on your headset. Position handset lifter under the...
User Guide - Page 6
... foam cushions included.
1. Press the call control button on the headset, then hang up button on back of doing so, press either you or the recipient have trouble hearing, please check...lifter
1
2
To make a call . To pair another headset to indicate pairing mode, and goes out after successful pairing. Repeat steps 1 and 2 if headset and base do not link when call control button...
User Guide - Page 7
... configuration dial through your headset, use a coin or small screwdriver to insert extender arm (see page 22) or check compatibility (page 13). Make sure that provides the best sound quality for both you and the recipient.
2 3
To make/answer a call control button to activate handset lifter and lift handset from phone. Press the call : 1. Dial...
User Guide - Page 8
...
Major Adjust
Push on base will hear 3 rapid beeps every 30 seconds to indicate that mute is on a call) to adjust listening volume in minor incremental adjustments. Talk indicator light on the "+" and "-" buttons to adjust. Headset Mute
To mute headset, press the mute button straight in talk mode (i.e.
B is the lowest setting.
NOTE:
A is the...
User Guide - Page 9
to increase Ascending/descending
minor adjust
or - HEADSET CONTROLS
BASE INDICATOR LIGHTS
Indicator Lights Talking/Muted (Green) Power ...warning
Replace headset in 1 tone every 10
charging cradle
seconds
Out of range N/A warning
Move closer to base 2 tones
N/A
Incoming call notification*
Press call control button to answer call
* Only works when using optional Handset Lifter.
3 ...
User Guide - Page 10
... phone...Problem Problem
Solution Solution
I hear staticI thheaatr static that •alCl choercdksthaantdajallcckosrdarseacnodnjnaeckctseadrceocrornenctelcy.ted correctly...hear me . handset. People I cannot heaIrcannot hear • Check that • Link to hea•dLsientkistolohseta. ee page 21.
base unit. If theavdosluemt. Callers canCnoatllers cannot • Headset...control button on...
User Guide - Page 11
... shown in Steps 2 and 5 is back to use a replacement headset with your replacement battery.
1
2
Use fingernail to lift off and flip open battery door until the left corner of tool to...side. Tuck all buttons.
2. To perform the system reset, follow this procedure:
1 1 AND
3
4
4
1. The talk indicator light will again blink briefly to indicate the headset is included with the base unit...
User Guide - Page 12
... d)
1
Stabilizers 2
Extender Arm
2
1
2
Stabilizers
2
1
2
Use extender arm when the handset lifter needs additional stability lifting and returning to provide reasonable protection against harmful interference in a residential installation.
Operation is no guarantee that you may connect to correct interference by ACTA. Reorient or relocate the receiving antenna. 2. See...
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