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Panasonic KXTG6023 Support Question

Panasonic KXTG6023 Support Question

Find answers below for this question about Panasonic KXTG6023 - EXPANDABLE DIGITAL CORDLESS PHONE.
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Question posted by Style536 on December 19th, 2015

Intermittent Problem Transmitting Outgoing Voice.

This happens at different times to different headsets. It started happening a few months ago. Nothing's nag else changed. We have phone service through Vonage, but have for 10 years. Comcast is our internet provider. Again nothing new with that.

Current Answers

Answer #1: Posted by waelsaidani1 on December 26th, 2015 8:25 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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1) You can confirm which UDP port numbers for VoIP signal are blocked by a router or firewall. 2) Audio test: Can talk using VoIP. (PC-to-PC talk) 3) Audio test: Pre recorded file can be played on the other PC and it is sent to your PC). 4) Audio test: Traffic option (Max.100 VoIP channels can be sent in order to increase traffic and disturb talk test or disturb data transmission such as WEB access). 5) PING. 6) Trace Route. 7) Chat (You can use that as a tool to communicate to the Tech person in the other site). 8) Repor

Related Panasonic KXTG6023 Manual Pages

Expandable Digital Cordless Phone - Page 1

Operating Instructions 5.8 GHz Expandable Digital Cordless Phone Model No. KX-TG6051 with 3 Handsets Model No. or Puerto Rico. KX-TG6052 with 2 Handsets Model No. KX-TG6053 5.8 GHz Digital Cordless Answering System with 2 Handsets Model No. Charge the handset battery for 7 hours before using the unit and save for customers in the U.S.A. Please read these ...
Expandable Digital Cordless Phone - Page 2

... to messages using the handset 32 Remote operation 33 Answering system settings 34 Voice Mail Service Using Voice Mail service 36 Multi-unit Operation Intercom 38 Transferring calls between handsets, conference calls 39 Registering a handset 39 Useful Information Wall mounting 40 Headset (optional 41 Lanyard/strap eyelet 41 Error messages 42 Troubleshooting 44 FCC and...
Expandable Digital Cordless Phone - Page 4

.../KX-TG6052/KX-TG6053/KX-TG6054) You can slow down the voice of the person you are talking to, reproducing a more natural-sounding voice that is received (page 21). Accessory information Included accessories Quantity No...2 3 *1 The handset cover comes attached to announce the displayed caller name or phone number when a call is easier to hear and understand (page 18). N Talking...
Expandable Digital Cordless Phone - Page 8

...and base unit in an indoor environment. - L Coverage and voice quality depends on top of the product. L The maximum ...underground, near metal objects such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay...your base unit: - L If the reception for a long period of time, unplug the product from the power outlet. Introduction shielded from external RF (...
Expandable Digital Cordless Phone - Page 11

...to the exposure of the handset, base unit, and charger with a soft, dry cloth once a month. Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} i Proceed to ...time may be charged, the handset beeps intermittently during use (standby) While using the clarity booster feature (page 17) Operating time Up to 5 hours Up to 11 days Up to be shortened over time...
Expandable Digital Cordless Phone - Page 13

... directly above it on the display. 5 10:30AM [1] View Phone KCID book L Display Handset display items Displayed item J 5 Example: [1] Meaning Voice enhancer is on the display by pressing L {^}, {V}, {}. N {^} O B {} P Q {V} G R H I J A Speaker B Soft keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {}) F {s} (SP-PHONE) G {*} (TONE) H {FLASH} {CALL WAIT} I Microphone...
Expandable Digital Cordless Phone - Page 14

...service. Example: 9:30 {0}{9} {3}{0} 4 {AM/PM}: Select "AM" or "PM". 5 {Save} i {OFF} Note: L If you make a mistake when entering the date and time, press or {V} to move the cursor, then make calls, change this case, set the date and time... the day and time it was recorded. (KX-TG6051/KXTG6052/KX-TG6053/KX-TG6054) 1 {MENU} i {4}{1} 2 Enter the current month, day, and year by scrolling through ...
Expandable Digital Cordless Phone - Page 16

You can change the ringer indicator color and the ringer tone (page 26). You do not need to answer a call is ringing for an outside call, you to ...
Expandable Digital Cordless Phone - Page 28

... service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your PBX supplier if necessary. To use , you need to program the same item using another phone connected to the same line is received. i {Save} L We recommend selecting a different...
Expandable Digital Cordless Phone - Page 32

... messages using the handset When new messages have no new messages, the handset plays back all messages *1 If pressed within 15 seconds, or the voice guidance will start. 32 For assistance, please visit http://www.panasonic.com/help The message indicator on {9} Stop playback*2 {0} Turn answering system off {*}{4} or Erase message {Erase...
Expandable Digital Cordless Phone - Page 33

... back new messages. Record your remote code (page 34). Note: L If you to press certain dial keys to messages. The unit's voice guidance prompts you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your phone number from a touch tone phone. 2 After the greeting message starts, enter your message -
Expandable Digital Cordless Phone - Page 34

... only L To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. *3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can change the number of times the phone rings before the unit answers calls. This code prevents unauthorized parties from outside caller can...
Expandable Digital Cordless Phone - Page 36

... all digits are not sure which setting is required, consult your mailbox password, press {PAUSE} to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after the phone stops ringing, your unit will answer calls for the required pause time. Your telephone service...
Expandable Digital Cordless Phone - Page 37

... are new messages even after you have to dial your Voice Mail service uses Voice Mail tones and the message is shortened (page 11). For assistance, please visit http://www.panasonic.com/help 37 If you want to use another phone to listen to Voice Mail messages, you have listened to all new messages, turn...
Expandable Digital Cordless Phone - Page 44

...fully charged (page 10). L New messages have the unit repaired. Try again later. L A call and start again after hanging up... our service personnel to the new Voice Mail messages (page 37). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Programmable settings Problem I...again. While programming, the handset starts to the base unit. I cannot set the date and time (page 14). L The ...
Expandable Digital Cordless Phone - Page 45

...volume is connected to the headset. L If "SP-phone" is empty. Contact your unit is turned off . Adjust it (page 16). Adjust it (page 27). Change the setting (page 14)....I cannot have long distance service. I cannot page the handset. L Make sure that you have a conversation using the headset. L Fully charge the battery (page 10). L The dialing mode may...
Expandable Digital Cordless Phone - Page 46

...TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Caller ID Problem The handset does not display the caller's name and/or phone number. L The name display service may be available in some areas. L The ring..., caller information is set to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the 2nd ring. Adjust it on and try again...
Expandable Digital Cordless Phone - Page 47

... caller's information is full. Edit the phone number with Caller ID services (CWID). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Answering system (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) Problem I cannot listen to the Voice Mail service, messages are recorded by the telephone service provider not your telephone service provider and subscribe to the desired...
Expandable Digital Cordless Phone - Page 48

...changes in order for you disconnect the equipment until the problem is provided with this equipment, for information. If this equipment is necessary. Contact the state public utility commission, public service... may request that could affect the operation of service may make necessary modifications to the telephone company. The digits represented by ## are the REN without a ...
Expandable Digital Cordless Phone - Page 49

...this phone. Some...base of the cordless telephone should not be determined by turning the equipment off and on a circuit different from external RF... 68.316. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when ... - CAUTION: Any changes or modifications not expressly approved by the party responsible for a Class B digital device, pursuant to comply...

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