Panasonic KXTG1031 Support Question
Panasonic KXTG1031 Support Question
Find answers below for this question about Panasonic KXTG1031 - EXPANDABLE DIGITAL CORDLESS ANS SYSTEM.Need a Panasonic KXTG1031 manual? We have 1 online manual for this item!
Question posted by jc022033 on January 30th, 2012
Problem With Panasonic Phone
I own a panasonic phone model#kx-tg1031S and recently the phone has given me a problem.After 1 ring it goes to voice mail and our caller ID wont display the number..How do i fix this problem
Current Answers
Related Panasonic KXTG1031 Manual Pages
Expandable Digital Cordless Ans System - Page 1
... with Caller ID. KX-TG1034
with 2 Handsets
Model No. Charge the handset batteries for 7 hours before using the unit and save for customers in the U.S.A.
For assistance, visit our website: http://www.panasonic.com/help for future reference. KX-TG1031
with 5 Handsets
Model No. Operating Instructions
Expandable Digital Cordless Answering System
Model No. with 3 Handsets
Model No...
Expandable Digital Cordless Ans System - Page 2
...
Caller ID Service
Using Caller ID service 21 Caller list 21
Programming
Programmable settings 23
Answering System
Answering system 26 Turning the answering system on/off 26 Greeting message 27 Listening to messages using the base unit 28 Listening to messages using the handset 28 Remote operation 29 Answering system settings 31
Voice Mail Service
Using Voice Mail service...
Expandable Digital Cordless Ans System - Page 3
Introduction
Product information
Thank you for purchasing a Panasonic cordless telephone.
Series
KX-TG1031 series
Model No. KX-TG1031*1 KX-TG1032 KX-TG1033 KX-TG1034 KX-TG1035
Base unit Part No. KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031
Handset Part No.
Model composition
■ KX-TG1031 series
L Model shown is KX-TG1032. L Optional handsets may be a different color from that of ...
Expandable Digital Cordless Ans System - Page 9
... the base unit and telephone line jack (A). Noise is normal for : KX-TG1032/KX-TG1033/KX-TG1034/ KX-TG1035 L Use only the included Panasonic AC adaptor PQLV219. (120 V AC, 60 Hz)
Bottom of the...between the base unit and the telephone line jack in the event of the following: -
Caller ID features do not function
properly. Preparation
Setting up the handset
Connecting the AC adaptor
Available for...
Expandable Digital Cordless Ans System - Page 16
... http://www.panasonic.com/help
Note: L Use the speakerphone in the phonebook, a pause is pressed.
Using the speakerphone
1 Dial the phone number, and press
{s}. L Speak alternately with a PBX:
1 {9} i {PAUSE} i Dial the
phone number.
2 {C}
Note: L A 3.5 second pause is inserted each 48 digits max.).
1 {REDIAL} 2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the...
Expandable Digital Cordless Ans System - Page 18
...and calling a phonebook item
Searching for phonebook items by name. i {OK}
4 Enter the phone number (max. 24
digits). Enter the appropriate character or number. Key
Character
{1}
Space # & ' ( )
;, - . / 1
{2}
ABC2
abc2
... Adding items to dial the phone
number.
18
For assistance, please visit http://www.panasonic.com/help
Phonebook
Handset phonebook
You can switch between uppercase ...
Expandable Digital Cordless Ans System - Page 21
...Editing a caller's phone number before calling back
You can edit a phone number in the caller list by the most
recent call back, press {C}. This lets you know if you long distance.
Note: L A Q is Caller ID compatible. Caller ID Service
Using Caller ID service
This unit is displayed in caller information
which does not provide Caller ID service. - To use Caller ID features, you...
Expandable Digital Cordless Ans System - Page 22
... use this feature off (page 24). When the call is being received, the
Caller ID number will be displayed in the same Format as follows: - After that, phone numbers from that you want to ignore the area code of the caller, when reviewed from the 4 most recently edited area codes are edited automatically. Local phone number Ex: 555-321-5555
3 1 -
Expandable Digital Cordless Ans System - Page 23
... screening*1 32
Voice prompt*1
14
-
25
For assistance, please visit http://www.panasonic.com/help
23
Programming
Programmable settings
You can customize the unit by scrolling through the display menus
1 {MENU} 2 Press {V} or {^} to select the desired menu. i {OK}
3 Press {V} or {^} to select the desired item.
Main menu
Sub-menu 1
View Caller ID
- i {OK}
L If...
Expandable Digital Cordless Ans System - Page 24
...
Erase all
Handset settings Ringer settings
Display settings Registration Other settings
Set date & time Set tel line
Date and time*1
Time adjustment*1, *5 Set dial mode*1 Set flash time*1, *6
Customer support
- Sub-menu 2 - - - If you select a melody, you subscribe to Caller ID service and want to view the caller's information after lifting up the handset...
Expandable Digital Cordless Ans System - Page 28
Answering System
Listening to messages using the base unit
When new messages have no new messages,
the base unit plays back all messages.
L When you have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The base unit plays new messages. Operating the answering system
Key {>} or {
Expandable Digital Cordless Ans System - Page 31
...package that there are no new messages when the phone rings for the call.
1 {MENU} 2 {V}/{^}: "Answering device" i
{OK}
3 {V}/{^}: "Settings" i {OK} 4 {V}/{^}: "Ring count" i {OK} 5 {V}/{^}: Select the desired setting. 6 {OK} i {OFF}
For Voice Mail service subscribers If you will know that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please...
Expandable Digital Cordless Ans System - Page 32
...://www.panasonic.com/help Important: L If there are recorded. Change the ring count of your telephone service provider before the Voice Mail service of the Voice Mail service so that this unit's answering system answers calls before changing this : -
The default setting is shortened (page 11). It is necessary to check the ring count required to each caller.
Expandable Digital Cordless Ans System - Page 33
... system, turn it off the answering system (page 26).
For assistance, please visit http://www.panasonic.com/help
33 L The indication of "New Voice Mail" may not display properly depending on availability of this service, the telephone service provider's Voice Mail system will answer calls for details. The default setting is "Off". Message alert
You can...
Expandable Digital Cordless Ans System - Page 40
... slowly. If the working telephone operates properly, contact our service personnel to ring. Listen to the new messages (page 28). Cause/solution
L Programming is...Voice Mail messages (page 33). L New Voice Mail messages have been recorded. Programmable settings
Problem I cannot hear a dial tone. L A call and start again after hanging up.
40
For assistance, please visit http://www.panasonic...
Expandable Digital Cordless Ans System - Page 42
... http://www.panasonic.com/help
L The phone number you , the caller information is connected to you dialed might have not subscribed to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the 2nd ring.
Cause/solution
L You have an incorrectly edited pattern (for details. L If your unit is not displayed...
Expandable Digital Cordless Ans System - Page 43
... a conference call . Remove the batteries from the base unit.
For assistance, please visit http://www.panasonic.com/help
43 After subscribing, you may need to both Caller ID and Call Waiting with Caller ID services (CWID). Cause/solution
L A touch tone phone is off . L The answering system is required for at least 3 days. Turn it on (page...
Expandable Digital Cordless Ans System - Page 44
... a telephone line may be required. The digits represented by the ACTA.
If this equipment ...will notify you disconnect the equipment until the problem is causing harm to the telephone line, ...
44
For assistance, please visit http://www.panasonic.com/help On the bottom of the equipment... used to determine the number of service may result in the devices not ringing in response to file ...
Expandable Digital Cordless Ans System - Page 45
... installation.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on a ...cordless telephone should not be ensured when using this phone. When you hold the phone to your ear, noise might be determined by digital...panasonic.com/help . If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone...
Expandable Digital Cordless Ans System - Page 51
...: 26, 32 Call share: 17 Call Waiting: 17 Call Waiting Caller ID: 21 Caller ID edit: 21 Caller ID number auto edit: 22 Caller ID service: 21 Caller list: 21, 22 Chain dial: 19 Conference calls: 34 Connections: 9 Customer support: 25
D Date and time: 15 Deregistration: 35 Dialing mode: 14
Display
Contrast: 24 Language: 14 E Error messages: 39
F Flash: 17 Flash...
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