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Onkyo DXC390 Support Question

Onkyo DXC390 Support Question

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Question posted by rodwcseafood on January 14th, 2020

Onkyo Dxc390 Will Not Play

This is a 6 CD changer. It will no longer play CDs in two of the trays. On at least one other, it will skip in the middle of the song. In the two trays where it doesn't play, the display shows the CD as having 99 tracks. This all happens regardless of what kind of CD I am attempting to play.

Current Answers

Answer #1: Posted by Odin on January 14th, 2020 2:00 PM
This answer was accepted by the poster of the original question.
Odin

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See Can not play a CD at https://www.manualslib.com/manual/115285/Onkyo-Dx-C390.html?page=25. If the issue persists or if you require further advice, you'll have to consult the manufacturer, for which use the contact information at https://www.contacthelp.com/onkyo/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Onkyo DXC390 Manual Pages

Owner Manual - Page 1

... 20 Others 25 En Please read this manual for purchasing an Onkyo Compact Disc Changer. Following the instructions in this manual will enable you for future reference. Please retain this manual thoroughly before making connections and turning on the power. Compact Disc Changer DX-C390 Instruction Manual Getting Started 2 Connection 12 Basic Operation 14 Thank...
Owner Manual - Page 3

... material is inadequate, the unit may overheat, leading to three hours. Similarly, moisture may be affected. Dry the DX-C390 immediately afterwards with a soft cloth. Never put the unit on the DX-C390, contact your Onkyo dealer. 6. Moisture Condensation Moisture condensation may rise, shortening the life of the most important parts inside this unit horizontally...
Owner Manual - Page 4

... the equipment into an outlet on the power supply cord of 5 amperes and that the ONKYO product described in this plug. Sur les modèles dont la fiche est ... Federal Regulations, the certification, identification and the period of Conformity We, ONKYO EUROPE ELECTRONICS GmbH LIEGNITZERSTRASSE 6, 82194 GROEBENZELL, GERMANY declare in compliance with the letter N or ...
Owner Manual - Page 5

Introduction DX-C390 Features • 6-disc CD changer • MP3 playback • Multi-bit D/A converter • 128-times oversampling • VLSC (Vector Linear Shaping Circuitry) • Direct Digital Path • Change up to the end of the product name indicates the color of Contents Important Safety Instructions 2 Precautions 3 Introduction 5 DX-C390 Features 5 Supplied ...
Owner Manual - Page 6

... extension) are shown on the display. • Multisession discs are supported. (Playing times may take a long time to remove the disc properly. Check the manuals supplied with a sampling rate of between 8 kbps and 320 kbps (128 kbps recommended). Files and folders in the DX-C390. • The DX-C390 supports CD-R and CD-RW discs. See the manual...
Owner Manual - Page 7

...store discs in places subject to read the disc. Normally, version 2.3/2.4 tags have priority and will be displayed regardless of a disc. Handling Discs • Never touch the underside of the ID3 VER 1 preference... for vinyl records, because they may damage the disc. Notes: • With CD-ROM, CD-R, and CD-RW discs that you include only MP3 files on unprotected discs may take ...
Owner Manual - Page 8

... (16, 17) These buttons are used with one of these buttons. When set the DX-C390 to open and close the disc tray. %9$@&OCPPL 1BHF  8FEOFTEBZ "VHVTU 1. Controls & Connectors Front Panel North American Model 1 2 4567 Display 89 J Disc tray light Disc tray O N M L K Other Models 12 3 For detailed information, refer to select discs. E RANDOM button (21) This...
Owner Manual - Page 9

...displayed. 9 TOTAL indicator (19) This indicator appears when the total remain time is displayed. 0 REMAIN indicator (19) A Play... be connected to connect a CD-R, MiniDisc, DAT recorder, digital...Onkyo AV components for interactive control. To use you must also make analog audio connections (RCA/phono) between the DX-C390 and your other Onkyo equipment. 9 Controls & Connectors-Continued Display...
Owner Manual - Page 10

...button (20) This button is used to navigate folders on the DX-C390. Playback starts automatically when a disc is used to enter track...16, 17) These buttons are used to open and close the disc tray. F [ ] button (16) This button is selected with the...(14) This button is used to enter track and MP3 folder numbers. O PLAY [ ] button (15) This button is used for cuing up the next track...
Owner Manual - Page 12

... quality. %9$@&OCPPL 1BHF  8FEOFTEBZ "VHVTU 1. Push the plug in use it 's not in all audio connections. Connecting the DX-C390 Audio Connections • Read the manuals supplied with your amp's analog CD inputs. The DX-C390 has analog and digital (coaxial and optical) audio outputs. ANALOG AUDIO OUTPUT If your hi-fi amp or AV...
Owner Manual - Page 13

.... • Connect the DX-C390's connector to an -compatible Onkyo AV receiver, when you start playback on the DX-C390, the AV receiver will turn on the DX-C390, the AV receiver will select the DX-C390 as the input source. ■ Auto Power Off When you dim the display brightness on an -compatible Onkyo AV component, the displays on another AV...
Owner Manual - Page 14

... it 's open and close the disc tray, press the [ ] button again. Don't press down on , and the STANDBY indicator goes off. Notes: • The DX-C390 is connected. 1 Connect the power cord to open . The DX-C390 comes on, the display lights up , into each disc bay. The DX-C390 will take a little longer to turn on , it 's opening...
Owner Manual - Page 15

... current disc continues uninterrupted until the DX-C390 has checked each bay for the presence of the selected disc will start playback, press the PLAY [ ] button. Or, use the [DISC SKIP] button or the remote controller's DISC [+] and [-] buttons to close the disc tray, press the [ ] button again. On the display, the number of the newly...
Owner Manual - Page 16

... [ ] or [ ] button to select the beginning of the previous track. Playback stops and the Play indicator disappears. ■ Pausing Playback Remote controller To pause playback, press the Pause [ ] button.... select tracks on the display. Notes: • If you 'll need to press the PLAY [ ] button to cancel fast forward or fast reverse. So when the last track is being played, the [ ] button...
Owner Manual - Page 17

... folder. Tip: If you press the PLAY [ ] button while a folder is stopped, press the FOLDER [ ] button. %9$@&OCPPL 1BHF  8FEOFTEBZ "VHVTU 1. Use the FOLDER [ ]/[ ] buttons to select other folders and tracks at the same level. The name of the first folder appears on the display. The DX-C390 enters All Folder mode and the...
Owner Manual - Page 18

...8226; For MP3 discs, tracks in order of the track that you want to enter folder number 25, press [2] and then [5]. Tracks on the display. 3 Remote controller SEARCH >10 Press the [SEARCH] (>10) button again. Basic Playback-Continued Number buttons SEARCH (>10) ON STANDBY OPEN / CLOSE... in the current folder can select any MP3 track on the display. For example, to play.
Owner Manual - Page 19

.... • If a track or folder name contains a character that can set the DX-C390 so that it will be displayed, it displays underscores in place of any undisplayable characters (see page 24). 19 You can - During playback, press the [DISPLAY] button repeatedly to display various information, including the remaining track time, remaining disc time, disc name...
Owner Manual - Page 24

... format and determines whether the DX-C390 reads the SVD data or treats the disc as "Windows format." When set and the next preference appears. 6. CD-EXTRA (AUDIO/MP3) This preference applies to NOT READ, version 2.3/2.4 ID3 tags will not be displayed. If the Memory function is set to CD Extra discs and determines whether...
Owner Manual - Page 25

... installed in a cabinet with a sampling rate of the currently playing MP3 Select a track with colored glass doors, the remote controller may cause it (page 7). The batteries are closed. The DX-C390 is dirty. In very rare situations, severe interference, noise from the DX-C390. CD playback skips. Remove the disc and clean it to direct sunshine or...
Owner Manual - Page 26

Specifications DX-C390 (Compact Disc Changer) Signal readout system Frequency response SN ratio Audio Dynamic range THD (Total ... × 17" (435 × 131× 432 mm) 15.0 lbs. (6.8 kg) 41-95 ˚F (5-35 ˚C) / 25-80% CD, CD-R, CD-RW RC-547C (Remote Controller) Transmitter Signal range Power supply Infrared Approx. 16 ft., 5 meters Two (AA/R6) batteries (1.5 V x 2) Specifi...

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