Oki MC361MFP Support Question
Oki MC361MFP Support Question
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Question posted by thanhquangtu on September 5th, 2012
Erro 980 Of Oki Mc361mfp
erro 980 of oki mc361mfp ?
Current Answers
Answer #1: Posted by support38611 on September 5th, 2012 4:12 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
I am an Oki Data helpdesk technician from Oki Data America's.
Power the printer off, let it cool for 15 minutes, open the top cover and get access to the toner cartridges. Locate the fuser unit, which if located at the rear of the printer past the toner cartridges, remove the fuser. Be careful because the fuser can be very hot. Check for any paper jams in the fuser and fuser area where it sits. Remove any paper debri, then reseat the fuser unit and power the printer back on. If the error does'nt clear, the fuser unit will need to be replaced. The fuser unit that comes with the printer has a 1 year warranty. If under warranty, I recommend you give a call to our Okidata technical support line at 1-800-654-3282. A representative will be happy to assist you. A proof of purchase for the printer may be necessary.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].
Power the printer off, let it cool for 15 minutes, open the top cover and get access to the toner cartridges. Locate the fuser unit, which if located at the rear of the printer past the toner cartridges, remove the fuser. Be careful because the fuser can be very hot. Check for any paper jams in the fuser and fuser area where it sits. Remove any paper debri, then reseat the fuser unit and power the printer back on. If the error does'nt clear, the fuser unit will need to be replaced. The fuser unit that comes with the printer has a 1 year warranty. If under warranty, I recommend you give a call to our Okidata technical support line at 1-800-654-3282. A representative will be happy to assist you. A proof of purchase for the printer may be necessary.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].
Related Oki MC361MFP Manual Pages
MC361, MC561, CX2731MFP Advanced User's Guide - Page 60
... destinations at the same time. 1 Click Start and select Devices and Printers. 2 Right-click the OKI MC561 icon and select Printing preferences >
OKI MC561 (FAX). 3 On the Setup tab, click Phone ...FAX number menu, select Save. 10 Click OK on the cover sheet. 2 Right-click the OKI MC561 icon and select "Printing preferences" > "OKI MC561 (FAX)".
3 On the "Setup" tab, click "Phone book". 4 From the ...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 62
... the file. 6 Enter a name for the file under File name, then click Save. Faxing: Faxing from your computer
1 Click Start > Devices and Printers. 2 Right-click the OKI MC561 icon and select Printing preferences >
OKI MC561 (FAX). 3 On the Setup tab, click Phone book. 4 From the Tools menu, select Export. 5 In the Export to...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 63
... the confirmation window. 9 From the FAX Number menu, click Exit.
Next, import the data onto the other computer
1 Click Start > Devices and Printers. 2 Right-click the OKI MC561 icon and select Printing preferences >
OKI MC561 (FAX). 3 On the Setup tab, click Phone book. 4 From the Tools menu, select Import. 5 On the Import Phone...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 101
... media in the MFP.
Important! If you have already enabled custom paper size in the MFP. 2 Click "Start" and select "Devices and Printers". 3 Right-click the OKI MC561 icon and select "Printing preferences"
> "OKI MC561(PCL)". 4 On the "Setup" tab, click "Paper Feed Options". 5 Click "Custom Size". 6 Enter a name and the dimensions.
101...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 102
... Load the media in the MFP. 2 Click "Start" and select "Devices and Printers". 3 Right-click the OKI MC561 icon and select "Printing preferences"
> "OKI MC561(PS)". 4 On the "Layout" tab, click "Advanced". 5 Click...
Windows PCL XPS Printer Driver
1 Load the media in the MFP. 2 Click "Start" and select "Devices and Printers". 3 Click a printer icon in the "Name" box. - Enter a name for a paper...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 110
... exit tray (face up stacker) is usually appropriate with the face down stacker). Note If "Page Order" does not appear, click "Start" > "Devices and Printers" > right-click the OKI MC561 icon > select "Printer
110 - Printing: Setting the Page Order
MC361/MC561/CX2731 MFP Advanced User's Guide
Windows PS Printer Driver
1 Open the...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 112
... of
Windows you want to be available in some applications. • If you cannot select this function, click "Start" > "Devices and Printers" > right-click the OKI MC561 icon > select "Printer properties" > "OKI MC561(PCL)" or "OKI MC561(PC)" > "Advanced" > "Print Processor" > "MLLAPP3" > "OK".
Note When you want to print.
112 - Note • This function...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 113
... of paper for a cover and another tray. This function is useful when you want to use this function, click "Start" > "Devices and Printers" > right-click the OKI MC561 icon > select "Printer properties" > "OKI MC561(PS)" > "Advanced" > select the "Enable advanced printing features" check box. Cover Printing
You can feed the first page of...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 115
...select "Print". 3 Click "Preferences" (or "Properties", depending on the version of
Windows you cannot select this function, click "Start" > "Devices and
Printers" > right-click the OKI MC561 icon > select "Printer properties" > "OKI MC561(PCL)" or "OKI MC561(PCL)" > "Advanced" > "Print Processor" >"MLLAPP3" > "OK".
115 - Important!
You cannot use poster printing: • with a print server...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 129
..., clear the "Job Spool" check box.
The print job is not printed.
9 Press the key on page 139. • "Start" > "Devices and Printers" > the OKI MC561 icon > "Printer properties" > "OKI MC561(PS)" > "Device Settings" > "Print only Encrypted print data" can not be enabled with a print server. • When you use this function with the...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 133
... multiple forms are saved as an overlay, the last saved one is printed at the top.
1 Click "Start" and select "Devices and Printers". 2 Right-click the OKI MC561 icon and select "Printing preferences"
> "OKI MC561(PS)". 3 Select the "Job Options" tab. 4 Click "Overlay". 5 Select "Use Overlay" from the drop-down list and click...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 136
... "Presets". 5 Enter a name for TrueType fonts in the
print dialog box.
Windows Printer Drivers
1 Click "Start" and select "Devices and Printers". 2 Right-click the OKI MC561 icon, then select "Printing
preferences" > "OKI MC561(PCL)" or "OKI MC561(PS)". 3 Configure the print settings to use as the driver's default
settings. 4 Select "Save As" from 'Presets...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 138
...3 Click "Preferences" (or "Properties", depending on screen.
This function is not available with Device Font" at "TrueType Font" and then
click "OK". 11 Configure other settings if necessary and...
Substitution Table". - Important! 2 Right-click the OKI MC561 icon and then select "Printer properties" > "OKI MC561(PS)".
3 Select the "Device Settings" tab. 4 Substitute a printer font for each...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 141
... printing it out on your computer as an example. Windows PCL/PS Printer Drivers
1 Click "Start" and select "Devices and Printers". 2 Right-click the OKI MC561 icon and then select "Printer
properties" > "OKI MC561(PCL)" or "OKI MC561(PS)". 3 Select the "Ports" tab. 4 Select "FILE:" from the port list and click "OK".
141 - Printing...
MC361, MC561, CX2731MFP Advanced User's Guide - Page 213
...DVD into your MFP and then click [Next]. 4 Read the licence agreement and then click [I Agree]. 5 Click [Device Configuration] or [Optional Software]. 6 Select a utility you want to install. 7 Follow the on-screen instruction to use ... Downloading From Website to Install
1 Access the website of Oki. 2 Select the utility you want and then follow the on-screen
instructions to download it .
MC361/MC561 Safety/Warranty/Regulatory Guide - Page 6
... USOC jacks may be connected to be used with this inf
2. Laurel, NJ 08054-4620
1-800-654-3282 (1-800-OKI-DATA)
FCC Administrative Council for Terminal Attachment Requirements for End Users This device has been granted a registration number by the total RENs, contact the local telephone company. The following instructions must be...
MC361/MC561 Safety/Warranty/Regulatory Guide - Page 7
... responsibility of Conformance for 220/240-Volt Models
Electromagnetic Conformance This product complies with the Class B limits for instructions on doing this device. Changes or modifications not expressly approved by Oki Data may apply. The Ringer Equivalence Number is no guarantee that to operate this . European Union Council of the European Communities...
MC361, MC561 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 25
...
Note
The Easy Install selection is automatically detected and displayed, select it does not, double click the OKI setup file in each model: • PCL • PS • FAX When you want to...2 Place the DVD suppled with your computer is not displayed, click [Restart search] to restart the device search.
If you want to install: PCL, PS, FAX.
10 If your machine is an easy...
MC361, MC561 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 26
...[System Preferences].
3 Select [Network].
• For other Windows operating systems, check that the OKI MC561 icon is complete.
26 - Set up the Network for Mac 10.3.9 to restart the ....4.11, see page 30. The computer automatically restarts.
12 Windows 7: click [Start] > [Devices and Printers]. Install the Printer Driver for your machine as an example.
The installation is displayed....
MC361, MC561 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 43
...].
5 Click [OK].
6 From the [File] menu, select [Close].
7 Click [Start] and select [Devices and Printers]. • For Windows Server 2008, click [Start] and select [Control Panel] > [Printers]. &#... > [Printers].
8 For each driver installed on the computer:
a) Right-click the OKI MC561 icon and select [Printer properties] > [OKI MC561 (XXX*)]. *XXX = PCL, PS, or FAX
b) Select the [Job Accounting...
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