Oki B431dn Support Question

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Question posted by JDK on October 21st, 2012

Toner Cartridge Error 547: Improper Lock Lever Position.

Printer shows Error 547. OKI B431d is new. Just about 200 Prints. What to do? Please answer in German Language, if possible

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Answer #1: Posted by Anonymous-73927 on October 22nd, 2012 3:14 AM

This answer was accepted by the poster of the original question.

Anonymous-73927

Member since:
September 10th, 2012

Points: 9,860

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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

Open the cover, unlock the toner cartridge and relock it, then remove both
the toner and drum unit, get a trash can, shake the toner and drum while it
is the inside of the trash three times so you can help distribute the toner,
then reinstall the toner and drum, then power the printer off and back on.
Also, while the toner and drum is removed, clean any excess toner under the
area where the toner and drum unit sits.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

Answer #2: Posted by youzarsif64 on June 9th, 2015 6:53 AM

youzarsif64

Member since:
June 9th, 2015

Points: 30

110
points

Open the lid, unlock the toner cartridge and relock the
and remove the toner and drum,
find a trash can, shake the toner and drum inside the garbage three times in order to properly dispense the powder toner,
on the printer, clean the excess toner,
Reinstall the toner and drum,
then turn the printer
the problem and solved

Related Oki B431dn Manual Pages

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

... Information booklet supplied with this product and should be read prior to setting up the printer. 1 Remove all shipping tape. 2 Remove any packing materials. 1 Printer 2 CD-ROM 3 Power Cable 4 Toner Cartridge • Black light-shield bag, to protect drum/toner cartridge if unit is shipped (not shown) • This Setup Guide (not shown) • Safety, Warranty...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 6

... 6 Install the Toner Cartridge 1 Unpack the toner cartridge. the left side under the protrusions (2) on the image drum cartridge. 2 Shake the cartridge several times vertically and horizontally to distribute toner. 3 Holding the cartridge in a horizontal position, slowly peel off the tape. 5 Lower the right side, aligning the slot in the direction show. 4 Hold the cartridge with the (blue...

B411/B431 Safety/Warranty/Regulatory Guide - Page 3

.... Do not throw toner cartridges or image drum cartridges into the ventilation holes... high capacity feeder, ensure wheel locks are read carefully and retained for...possible risk of overheating. Switch the product off prior to prevent overheating and any covers open , do not touch the fuser unit or print...understood and followed in the OFF position before removing the object. This ...

B411/B431 Safety/Warranty/Regulatory Guide - Page 4

...NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. and Canada only Oki Data Americas, Inc. (Oki Data) warrants this B411,...Oki Data by any such defect according to you ship the Product, remove the image drums and toner cartridges to prevent damage to the Product during shipment: failure to take advantage of the warranted item. The exchange printer...

B411 B431 User Guide - Eng - Page 4

... 91 Creating the overlay image 91 Create and download macros 91 Test printing the macro 93 Defining overlays 93 Printing with PCL overlays 94 Consumables and Maintenance 96 Consumable order details 96 Toner cartridge life 96 When to replace the toner cartridge 96 Replacing the toner cartridge 97 Image drum life 104 When to replace the image drum...

B411 B431 User Guide - Eng - Page 6

... from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may be degraded. A caution provides additional information which , if ignored, may result in a risk of your product's performance and print quality may not operate at all, even if it is described as "compatible", and...

B411 B431 User Guide - Eng - Page 11

ON/OFF switch 2. Image drum 4. Top cover 11 > B411/B431 Printer Components Manual Feed Tray (only for B411, single sheet feed), (shown in open position 5. LED array 3. Toner cartridge 6. Fuser unit 7. Interior View 1.

B411 B431 User Guide - Eng - Page 96

... life How long your toner cartridge lasts depends on the print density; The toner cartridge that is supplied with this is displayed in a new printer has to replace the toner cartridge When the toner is running low, TONER LOW is only an average:actual results may vary. After Toner Low displays, the printer will print about 1,500 pages after a new toner cartridge has been installed. 96...

B411 B431 User Guide - Eng - Page 97

... used in the toner cartridge. If this is a very fine dry powder contained in this printer is not enough, use solvents of any toner powder, lightly brush...toner stains permanent. Replacing the toner cartridge WARNING > Never expose a toner cartridge to switch off . The toner used cartridge while you do spill any kind. If you install the new one came in. Follow any toner...

B411 B431 User Guide - Eng - Page 99

3. Pull the colored lever (1) on the right side of the toner cartridge towards the front of the ID unit (3) with a clean, lint free cloth. 5. Clean the top of the printer to prevent toner from its box but leave its wrapping material in place for the moment. 99 > B411/B431 Consumables and Maintenance Remove the new cartridge from marking...

B411 B431 User Guide - Eng - Page 104

...the drum reaches 90% of its life, a CHANGE DRUM message is recommended that you change the toner cartridge and clean the LED array at the same time as you can cause electric shock. NOTE > .... Change the image drum when the print becomes faint or begins to switch off and unplug the machine before accessing the interior of a machine for the B411 printer. 104 > B411/B431 Consumables and ...

B411 B431 User Guide - Eng - Page 106

..., remove the used image drum and toner cartridge, out of the ID unit is very delicate and light sensitive. Put the assembly down gently onto a piece of paper to normal room light for longer than 5 minutes. The green image drum surface at the base of the printer. 3. If the drum unit needs to...

B411 B431 User Guide - Eng - Page 107

... -hand end, and withdraw the toner cartridge out of the image drum cartridge. Pack the old cartridge inside the packaging material for additional information such as the old unit. Place the toner cartridge onto the new image drum cartridge. With the colored toner release lever (1) to avoid marking your furniture. 6. Take the new image drum cartridge out of its packaging and place...

B411 B431 User Guide - Eng - Page 108

8. Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it. 108 > B411/B431 Consumables and Maintenance

B411 B431 User Guide - Eng - Page 111

... cleaning page as follows. For loading paper, see page 53. 3. Generating a cleaning page If the printed page shows signs of Letter/A4 plain paper between the paper guides. Press the Online button to take the printer OFF LINE. 2. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 111 > B411/B431 Consumables and Maintenance

B411 B431 User Guide - Eng - Page 114

Press the OK button. 7. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 114 > B411/B431 Consumables and Maintenance Press Cancel or Online or the Back button repeatedly to exit the Menu mode. The printer prints a cleaning page. 8. Press the ▲ or ▼ button until CLEANING PRINT is displayed. 6. 5. The printer should now be ON LINE. 9.

B411 B431 User Guide - Eng - Page 115

... and Maintenance This area is installed or if there are faded vertical areas or light printing down a page. 1. WARNING! Cleaning the LED array Clean the LED array whenever a new toner cartridge is clearly labelled. Do not touch. 2. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top...

B411 B431 User Guide - Eng - Page 121

Carefully lift out the image drum, complete with the toner cartridge. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to touch or scratch the green drum surface. 4. Be careful not to avoid damaging the green drum surface, and cover. 121 > B411/B431 Troubleshooting 3.

B411 B431 User Guide - Eng - Page 125

8. This will protect the drum from excessive exposure to latch it closed yet. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1) correctly locate into the slots on each side of the printer (2). 9. Lower the top cover but do not press down to room lighting, while you check the remaining area for jammed sheets. 125 > B411/B431 Troubleshooting

B411 B431 User Guide - Eng - Page 128

... quality problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is used up and commence printing when ready. Page prints all Hardware problem. black. SOLUTION Reinstall image drum cartridge. Entire page prints faintly. Empty toner cartridge. The printer will normally be removed, contact a service representative. Clean...