Oki B431dn Support Question
Oki B431dn Support Question
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Question posted by annefranantoine on November 9th, 2013
Problem With Drum Life On An Oki B431 Dn
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Current Answers
Answer #1: Posted by Anonymous-116659 on November 11th, 2013 5:23 AM
Anonymous-116659
Member since:
July 22nd, 2013 Points: 24,620
Member since:
July 22nd, 2013 Points: 24,620
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Answer #2: Posted by support38611 on November 21st, 2013 5:27 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
Generally, the part you are speaking of is not user replaceable. I recommend that you call us at 1-800-654-3282 so we can determine the most appropriate next steps.
Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Generally, the part you are speaking of is not user replaceable. I recommend that you call us at 1-800-654-3282 so we can determine the most appropriate next steps.
Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki B431dn Manual Pages
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 10
.... 5 For network models select OKI TCP/IP or
Bonjour from the CD installer menu bar.
2 Click Install User's Guide. 3 Follow the on-screen instructions to the menu screen.
2 Click Optional Utiities. 3 Click Install Configuration Tool. 4 With Configuration Tool highlighted, click
Install. 5 When the inslattaion is a B431, select printer
emulation type (PCL or PS...
B411/B431 Safety/Warranty/Regulatory Guide - Page 4
...to you . Have your problem over the phone. You will try to Oki Data by using the .... The exchange printer will be new or reconditioned, at an ...as a result of the Product under this B411, B431 (hereinafter "the Product") to be shipped to the... physical operating environment, or as toner cartridges, image drums, ribbon cartridges, fuses, etc.
This Limited Warranty shall...
B411 B431 User Guide - Eng - Page 4
...B431 72 Setting from Windows control panel 77 Printer settings in Macintosh 82 Auto versus Manual Duplex Printing 83 Auto Duplexing: Models B411 and B431 83 Manual duplexing: Model B411 83 Manual duplexing: Model B431... toner cartridge 97 Image drum life 104 When to replace the image drum 104 Replacing the image drum 104 Generating a cleaning page 111 B411 111 B431 112 Cleaning the LED ...
B411 B431 User Guide - Eng - Page 7
... ProPrinter - can also be used for manual duplexing. • Manual Feed tray for B431: to choose from: B411d, B411dn, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included).
• Memory: 64 MB. • High speed printing:
- B431: PostScript 3, standard Printer Control Language
PCL6, PCLXL, Epson FX, IBM ProPrinter. • Barcodes: embedded for...
B411 B431 User Guide - Eng - Page 10
... Operator panels, which are described in
open position 6. Front View
1. Operator panel (B431dn shown) 2. Multi Purpose Tray extension 7. Paper Tray (250 sheets)
10 > B411/B431 Printer Components
Multi Purpose Tray (only for B431; 50 sheets), shown in the next chapter, the B411 and B431 printers look similar from the outside. Output Stacker (150 sheets, face down) 3.
B411 B431 User Guide - Eng - Page 11
ON/OFF switch 2. LED array 3. Fuser unit 7. Manual Feed Tray (only for B411, single sheet feed),
(shown in open position 5. Top cover
11 > B411/B431 Printer Components Image drum 4. Toner cartridge 6. Interior View
1.
B411 B431 User Guide - Eng - Page 15
...printer and have three operating conditions as follows:
STATUS Flash
READY LED x
x
ATTENTION LED
x
x
MEANING
The printer is receiving and processing data during printing or the printer... on - the printer is on momentarily when...a printing error, for example, a problem with the printer, for example, toner is processing. There... drum needs to receive data. • Indicator off - the printer is...
B411 B431 User Guide - Eng - Page 29
... menu settings can be printed as a menu map as follows.
29 > B411/B431 Operator Panels
ITEM
TRAY1 PAGE COUNT TRAY2 PAGE COUNT MN PAGE COUNT DRUM LIFE
TONER
DEFAULT ### 333 ### REMAINING% REMAINING%
REMARKS
An indication of the printer and the expected life left in its consumable items. This is for information only, and provides an...
B411 B431 User Guide - Eng - Page 33
...is low and the image drum needs to those found in the following tables.
33 > B411/B431 Operator Panels
The settings are shown in your printer driver or application. Factory ...ATTENTION LED
x
x
MEANING
The printer is receiving and processing data during printing or the printer is processing. There is a minor error with the printer, for example, a problem with paper, the cover is open...
B411 B431 User Guide - Eng - Page 44
... until the display prompts you will need them. Press the OK button to exit the MENU mode.
44 > B411/B431 Operator Panels
ITEM DRUM LIFE
TONER
DEFAULT REMAINING%
REMAINING%
REMARKS
An indication of the remaining drum life. Usage menu: B431 Printer Menu
This menu is for information only, and provides an indication of total usage of the...
B411 B431 User Guide - Eng - Page 45
... on the media you can use with your printer, which input tray and which ejection method to Manual Feed Tray is for the B411 models and the Multi Purpose Tray is for the B431 models. Paper Recommendations
For guidance on the life of the image drum. • Do not use very smooth, shiny/glossy...
B411 B431 User Guide - Eng - Page 68
... a Properties button. Settings you can choose for specific applications or documents. The Windows printer driver also contains settings for many options.
When you click Properties a new window opens...settings in this document.
Operation
This chapter provides a broad outline of the printer on the B431 models.
other operating system windows may want to operate your document. The ...
B411 B431 User Guide - Eng - Page 96
... and Maintenance Consumable order details
ITEM Toner, 4K Toner, 10K Image drum
FOR MODEL B411, B431 B431 B411, B431
ORDER NO. 44574701 44574901 44574301
Please always use genuine consumables.
The first toner cartridge installed in a new printer has to replace the toner
cartridge
When the toner is running low, TONER LOW is displayed in the...
B411 B431 User Guide - Eng - Page 104
... drum. > The B431 model has been illustrated below. The principles are printed each time and the environmental conditions and the paper type used , and the number of its life, a CHANGE DRUM message is displayed in the operator panel LCD.
The image drum should last approximately 25,000 pages continuous printing.
Image drum life
The life of an image drum...
B411 B431 User Guide - Eng - Page 111
... sheet of fading, streaking or erratic marks, the problem may be cleared by pressing the Online button. 6. Return the printer ONLINE by generating a drum cleaning page as follows. B411
1. Press and hold...The printer prints a cleaning page. 5. For loading paper, see page 53.
3. If subsequent printing appears faded or uneven, try
replacing the toner cartridge.
111 > B411/B431 Consumables ...
B411 B431 User Guide - Eng - Page 128
...drum, close the top cover and switch the printer on . Install new toner cartridge. However, if the jammed paper cannot be seen) from dry environments, causes toner to stick to background. SYMPTOM
PROBLEM... overlooked. Install new toner cartridge.
Page prints all Hardware problem. Contact service.
128 > B411/B431 Troubleshooting Entire page prints faintly.
14. The page lost through...
B411 B431 User Guide - Eng - Page 129
...cleaning page. Install new toner cartridge.
129 > B411/B431 Troubleshooting Fuzzy print. Bold characters and dark lines are smeared. Hardware problem. check toner level.
Contact service. Change paper stocks,... to surface nicks and scratches. toner dropped inside printer or image drum problem. Is paper meant for laser printers? Clean LED array.
Vertical white streaking or faint areas...
B411 B431 User Guide - Eng - Page 134
... up delay, change Power Save setting.
134 > B411/B431 Troubleshooting Printer is on but printer indicates it is ready to conserve energy. Power Save mode is on to receive data. Check cable configuration, continuity, and length. Garbage prints.
Also, see Software Problems.
Booting the computer while the printer is set on can cause a communications error.
B411 B431 User Guide - Eng - Page 136
... H Weight Printing method Print color Print speed Resolution Operating platform
Emulations
Interfaces
Processor Memory Printer/Fuser life
SPECIFICATION
14.5 x 15.5 x 10.5 inches (369 mm x 395 mm x ... PCLXL, Epson FX, IBM ProPrinter B431: PCL5e, PCLXL, Epson FX, IBM ProPrinter, PS3
Parallel port in compliance with IEEE 12841994 standard USB 2.0 High speed B411dn, B431dn: 100BASE-TX/10Base-T
297 MHz ...
B411 B431 User Guide - Eng - Page 137
...13, Legal 14, Executive, Custom, C5, C6, Com-9,Com-10, DL, Monarch, Statement
B431: Automatic feeding via paper trays (including optional second tray and Multi Purpose Tray) B411: Automatic ...100 sheets
137 > B411/B431 Specifications US Bond (75 g/m²) Paper output Power consumption
Paper output capacity at 20 lb. ITEM
SPECIFICATION
Toner life
Image drum life
Paper sizes
Paper feed
...
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